GeoVision GV-5016H V5 User Manual
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GeoVision GV-5016H V5 User Manual

Gv-hot swap dvr system v5
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GV-Hot Swap DVR System V5
User's Manual
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DVRHV5-UM-E

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Summary of Contents for GeoVision GV-5016H V5

  • Page 1 GV-Hot Swap DVR System V5 User’s Manual User’s Manual DVRHV5-UM-E...
  • Page 2 GeoVision. Every effort has been made to ensure that the information in this manual is accurate. GeoVision, Inc. makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages arising from the use of the information or products contained herein.
  • Page 3 Chapter 4, DVR Health Analysis • Introduces how to collect data to obtain the service of DVR health analysis from GeoVision. Chapter 5, Troubleshooting • Suggests courses of action if the GV-Hot Swap DVR System V5 doesn’t seem to be...

  • Page 4: Table Of Contents

    4U (8 / 4-Bay) Models ................12 2.2.3 3U (8-Bay) Models ..................13 2.3 Rear View ....................... 14 2.3.1 4U (20-Bay) Models ..................14 2.3.1.1 GV-5016H V5 ................14 2.3.1.2 GV-1480H / GV-1240H / GV-1120H V5 ........15 2.3.1.3 GV-900H V5 ................16 2.3.1.4 GV-800H V5 ................17 2.3.1.5...
  • Page 5 2.3.3 3U (16 / 8-Bay) Models ................22 2.3.3.1 GV-5016H V5 ................24 2.3.3.2 GV-1480H / GV-1240H / GV-1120H V5 ........25 2.3.3.3 GV-900H V5 ................26 2.3.3.4 GV-800H V5 ................27 2.3.3.5 GV-NVRH V5................28 2.3.2.6 GV-Hot Swap Recording Server System........28 Chapter 3 Getting Started..................29 3.1 Basic Installation.....................
  • Page 6 3.15 Updating GV-Hot Swap DVR V5 ................67 Chapter 4 DVR Health Analysis ................68 4.1 System Settings...................... 68 4.2 System Log......................70 4.3 Information of Your Computer System..............71 4.4 Health Analysis Form....................73 4.5 Check List....................... 73 Chapter 5 Troubleshooting ................. 74 Specifications ......................

  • Page 7: Regulatory Notices

    Regulatory Notices FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 8: Safety Instructions

    Safety Instructions Observe these safety instructions to help ensure against injury to yourself and damage to the product. Read all safety and installation instructions before you operate the product. Do not operate the product in high humidity areas or expose it to water or moisture. Do not put the product in an unstable, a slanting or vibrated place.

  • Page 9: Chapter 1 Introduction

    - 16-channel: Records up to 480 (NTSC) / 400 (PAL) fps at D1 resolution - 32 channel: Records up to 960 (NTSC) / 800 (PAL) fps at D1 resolution GV-5016H V5 - Has the options of 4U (20-bay), 4U (8 / 4-bay) and 3U (16 / 8-bay)
  • Page 10 GV-NVRH V5 - 32-channel GeoVision IP devices and 1 / 2 / 4 / 6 / 8 / 10 / 12 / 14 / 16 / 18 / 20 / 22 / 24 / 26 / 28 / 30 / 32-channel third-party IP devices digital...

  • Page 11: Packing List

    Important: Please keep the original carton and all packing materials for future shipping need. 1.2.1 GV-Hot Swap DVR System V5 1. GV-Hot Swap DVR System V5 x 1 2. Video and Audio Cable GV-5016H V5 (32-Ch) GV-5016H V5 (16-Ch) • • LFH Audio and Video Cable x 2...
  • Page 12 GV-900H V5 (32-Ch) GV-900H V5 (16-Ch) • • DVI Video and Audio Cable x 4 DVI Video and Audio Cable x 2 GV-800H V5 (32-Ch) GV-800H V5 (16-Ch) • • DVI Video and Audio Cable x 2 DVI Video and Audio Cable x 1 3.

  • Page 13: Gv-Hot Swap Recording Server System

    Introduction 7. Key for hard disk safety lock x 1 Only available for 4U (8 / 4-bay) models ＊ 8. Self-Stick Rubber Pad x 4 9. Recovery DVD x 1 10. Nero CD Burning Software x 1 11. Surveillance System Software DVD x 1 12.

  • Page 14: Options

    1.3 Options Optional devices can expand your GV-Hot Swap DVR V5’s capabilities and versatility. Contact your dealer for more information. This card can take the video signal from the GV-Hot Swap DVR V5 and then split it into 16 signals while maintaining video quality. It can GV-Video Loop meet the need for multiple spot monitors.
  • Page 15 Introduction The RAID Controller supports a maximum of 8 SATA hard drives and enhances data protection. The supported RAID types include RAID Controller RAID 0, RAID 1, RAID 5 and RAID 6. (0 / 1 / 5 / 6) ** This device is only available for all 4U (8 / 4-bay) and 3U (8-bay) models.

  • Page 16: Chapter 2 Overview

    Chapter 2 Overview 2.1 Front View 2.1.1 4U (20 / 8 / 4-Bay) Models 2.1.1.1 20-Bay Models Figure 2-1 No. Name Name USB Port x 2 Reset Button LED Panel DVD(±) RW Drive (See 2.2 LED Panel View for details.） DVD(±) RW Drive Activity LED HDD Group A DVD-eject button...

  • Page 17: 8-Bay Models

    Overview 2.1.1.2 8-Bay Models HDD 4 HDD 3 HDD 2 HDD 5 HDD 1 HDD 6 5.25'' DVD±RW Drive HDD 7 HDD 8 Figure 2-2 For details on the other features of the front panel, see Figure 2-1. 2.1.1.3 4-Bay Models HDD 1 HDD 2 HDD 3...

  • Page 18: 16 / 8-Bay) Models

    2.1.2 3U (16 / 8-Bay) Models 2.1.2.1 16-Bay Models Figure 2-4 No. Name Name DVD(±) RW Drive Reset Button LED Panel DVD(±) RW Drive Activity LED (See 2.2 LED Panel View for details.） DVD-eject button HDD Group A USB Port x 2 HDD Group B Built-in GV-IR Remote Control HDD Group C...

  • Page 19: Led Panel View

    Overview 2.2 LED Panel View A LED panel on the front door provides a quick indication of the activity status of hard disk drives. Note the panel design and function vary from model to model. 2.2.1 4U (20-Bay) / 3U (16-Bay) Models Figure 2-6 No.

  • Page 20: / 4-Bay) Models

    2.2.2 4U (8 / 4-Bay) Models LED Panel Figure 2-7a GV-Hot Swap DVR System V5 Figure 2-7b GV-Hot Swap Recording Server System LED Color Description - No HDD is assigned to this LED. Gray - GV-System is not started. Green A HDD is assigned to this LED.

  • Page 21: 8-Bay) Models

    Overview 2.2.3 3U (8-Bay) Models Figure 2-8 No. LED Description Power LED The LED shines when the power is on. HDD Activity LED The LED shines when the HDDs are writing or reading data. HDD 1 ~ 8 LEDs The LEDs of HDD 1 ~ 8 shine when the power is on. The LED shines and the system sounds on if one fan System Alert LED stops or the GV-Hot Swap DVR V5 is overheated.

  • Page 22: Rear View

    The RS-485± ports are not functional on GV-5016H V5. Note: 1. The feature marked with ＊＊ is only available on GV-5016H V5 (32-Ch) model. 2. To connect two monitors, use ports No.6, No. 8 or No. 9. Note the DVI-D output (No. 8) only supports the digital signal, and it can be only connected to a monitor with a DVI connector.

  • Page 23: Gv-1480H / Gv-1240H / Gv-1120H V5

    Overview 2.3.1.2 GV-1480H / GV-1240H / GV-1120H V5 Figure 2-10 No. Name Ethernet Port DVI Video 1-16 & TV Out, DVI Audio 1-16 ＊ DVI Video 17-32 & TV Out, DVI Audio 17-32 I/O and RS-485± Terminal Block RJ-11 Port Note: The feature marked with ＊...

  • Page 24: Gv-900H V5

    2.3.1.3 GV-900H V5 Figure 2-11 No. Name No. Name I/O and RS-485± Terminal Block Ethernet Port DVI Video 1-16 with Audio 1-8 RJ-11 Port DVI Video 17-32 with Audio 17-24 ＊ Note: The feature marked with ＊ is only available on GV-900H V5 (32-Ch). For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-9.

  • Page 25: Gv-800H V5

    Overview 2.3.1.4 GV-800H V5 3 17 Figure 2-12 No. Name No. Name I/O and RS-485± Terminal Block Ethernet Port DVI Video 1-16 and Audio 1-4 RJ-11 Port DVI Video 17-32 and Audio 17-20 ＊ Note: The feature marked with ＊ is only available on GV-800H V5 (32-Ch). For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-9.

  • Page 26: Gv-Nvrh V5

    2.3.1.5 GV-NVRH V5 I/O Terminal Block RS-485± Terminal Block (Not functional) Figure 2-13 For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-9. 2.3.1.6 GV-Hot Swap Recording Server System Ethernet Port Figure 2-14 For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-9.

  • Page 27: / 4-Bay) Models

    Rear R/L Port Note: The feature marked with ＊＊ is only available on GV-5016H V5 (32-Ch) model. To connect two monitors, use ports No.6, No. 8 or No. 9. Note the DVI-D output (No. 8) only supports the digital signal, and it can be only connected to a monitor with a DVI...

  • Page 28: Gv-1480H / Gv-1240H / Gv-1120H V5

    2.3.2.2 GV-1480H / GV-1240H / GV-1120H V5 ＊ Figure 2-16 No. Name I/O and RS-485± Terminal Block RJ-11 Port Ethernet Port DVI Video 1-16 & TV Out, DVI Audio 1-16 DVI Video 17-32 & TV Out, DVI Audio 17-32 ＊ Note: The feature marked with ＊...

  • Page 29: Gv-900H V5

    Overview 2.3.2.3 GV-900H V5 Figure 2-17 No. Name No. Name I/O and RS-485± Terminal Block DVI Video 1-16 with Audio 1-8 DVI Video 17-32 with Audio 17-24 RJ-11 Port ＊ Ethernet Port Note: The feature marked with ＊ is only available on GV-900H V5 (32-Ch). For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-16.

  • Page 30: Gv-800H V5

    2.3.2.4 GV-800H V5 Figure 2-18 No. Name No. Name I/O and RS-485± Terminal Block DVI Video 1-16 and Audio 1-4 DVI Video 17-32 and Audio 17-20 RJ-11 Port ＊ Ethernet Port Note: The feature marked with ＊ is only available on GV-800H V5 (32-Ch). For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-16.

  • Page 31: Gv-Nvrh V5

    Overview 2.3.2.5 GV-NVRH V5 RS-485± Terminal Block (Not functional) I/O Terminal Block Figure 2-19 For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-14. 2.3.2.6 GV-Hot Swap Recording Server System Ethernet Port Figure 2-20 For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-16.

  • Page 32: 16 / 8-Bay) Models

    The RS-485± ports are not functional on GV-5016H V5. Note: The feature marked with ＊＊ is only available on GV-5016H V5 (32-Ch) model. To connect two monitors, use ports No.4, No.5 or No.19. Note the DVI-D output (No. 5) only supports the digital signal, and it can be only connected to a monitor with a DVI...

  • Page 33: Gv-1480H / Gv-1240H / Gv-1120H V5

    Overview 2.3.3.2 GV-1480H / GV-1240H / GV-1120H V5 15 2 Figure 2-22 No. Name Ethernet Port DVI Video 1-16 & TV Out, DVI Audio 1-16 ＊ DVI Video 17-32 & TV Out, DVI Audio 17-32 I/O and RS-485± Terminal Block RJ-11 Port Note: The feature marked with ＊...

  • Page 34: Gv-900H V5

    2.3.3.3 GV-900H V5 Figure 2-23 No. Name No. Name I/O and RS-485± Terminal Block Ethernet Port DVI Video 1-16 with Audio 1-8 RJ-11 Port ＊ DVI Video 17-32 with Audio 17-24 Note: The feature marked with ＊ is only available on GV-900H V5 (32-Ch). For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-21.

  • Page 35: Gv-800H V5

    Overview 2.3.3.4 GV-800H V5 Figure 2-24 No. Name No. Name I/O and RS-485± Terminal Block Ethernet Port DVI Video 1-16 and Audio 1-4 RJ-11 Port ＊ DVI Video 17-32 and Audio 17-20 Note: The feature marked with ＊ is only available on GV-800H V5 (32-Ch). For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-21.

  • Page 36: Gv-Nvrh V5

    2.3.3.5 GV-NVRH V5 I/O Terminal Block RS-485± Terminal Block (Not functional) Figure 2-25 For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-21. 2.3.2.6 GV-Hot Swap Recording Server System Ethernet Port Figure 2-26 For details on the other features of the motherboard and power supply on the rear panel, see Figure 2-21.

  • Page 37: Chapter 3 Getting Started

    Getting Started Chapter 3 Getting Started 3.1 Basic Installation This section describes all the equipments required to program and operate the GV-Hot Swap DVR V5. Up to 2 monitors can be connected to the GV-Hot Swap DVR V5. Here we use the 4U (20-bay) models of GV-1480H / GV-1240H / GV-1120H V5 (32-Ch) as the example.

  • Page 38: Connecting To 2 Monitors

    3.1.1 Connecting to 2 Monitors To connect to 2 monitors, connect the monitors to 2 of the 3 ports labeled below on the back panel of the GV-Hot Swap DVR V5. Here we use the 4U (20-bay) model as the example. VGA Monitor Output DVI-D Monitor Output HDMI Monitor Output...

  • Page 39: Turning On The Power

    Getting Started 3.2 Turning on the Power Once the above hardware is properly connected, it is the time to turn on the GV-Hot Swap DVR V5. To turn on the power, follow these steps: 1. Turn on the monitor. Power On Figure 3-3 2.
  • Page 40 2. For 4U (20-bay) and 3U (16-bay) models, the Power LED and the LEDs of HDD Group A to HDD Group D should shine after power is on. If any of HDD Group LEDs does not shine, please contact GeoVision.

  • Page 41: Installing The Hard Drive

    Getting Started 3.3 Installing the Hard Drive The GV-Hot Swap DVR V5 uses SATA hard drives for video and audio data storage. Before recording, ensure to install your hard drives. Steps to install the hard drive vary from models to models.

  • Page 42: / 4-Bay) Models

    3.3.2 4U (8 / 4-Bay) Models 1. Turn off the power of the drive bay. Make sure the Power LED is off. 2. Turn the safety lock to the OPEN position. 3. Push the safety lock. The drawer handle pops up. 4.

  • Page 43: Getting Started

    Getting Started 5. Insert the hard drive in the drawer, and slide the lid back on. Figure 3-13 6. Turn over the drawer, and secure the hard drive with the 4 screws (included in the drawer). Figure 3-14 7. Put the drawer back in the drive bay of the GV-Hot Swap DVR V5. 8.

  • Page 44: Formatting The Hard Drive

    3.4 Formatting the Hard Drive After installing hard drives to your system, you will need to format them before use. • For GV-Hot Swap DVR V5, follow the steps below from step 1. • For GV-Hot Swap Recording Server System, right-click My Computer, select Manage, select Disk Management and then skip to step 3.
  • Page 45 Getting Started 3. Right-click in the unallocated space of a new drive, and select New Simple Volume. Figure 3-17 4. The New Simple Volume Wizard appears. Click Next to continue. Figure 3-18...
  • Page 46 5. The default partition size is the same as the maximum disk space. Make changes if necessary. Click Next to continue. Figure 3-19 6. Assign a drive path that is not in use by other devices, and click Next to continue. Figure 3-20 Note: The default drive path starts from F:\.
  • Page 47 Getting Started 7. Type a name in the Volume label box, ex. HDD1, and click Next to continue. Figure 3-21 8. When the formatting is complete, click Finish to close the wizard. Figure 3-22...
  • Page 48 9. When the drive is successfully initialized, partitioned, and formatted, its status description should display “Healthy.” Figure 3-23...

  • Page 49: Adding The Hard Drive To The Recording Path

    Getting Started 3.5 Adding the Hard Drive to the Recording Path For GV-Hot Swap DVR V5, you need to add the formatted hard drives to the recording path before recording. Skip this part if you are using GV-Hot Swap Recording Server System. 1.
  • Page 50 B. Select Add to recording path, and select the storage group from the drop-down list. Note: Storage 1 is the default storage group. 4. Click OK to automatically configure the hard drive to the recording path. 5. In the MediaMan Tools window, if the hard drive is successfully added to store data, its Status field should display “Standby”.

  • Page 51: Setting Up On-Screen Led Panel

    Getting Started 3.6 Setting Up On-Screen LED Panel For GV-Hot Swap DVR V5, a LED panel on the screen provides a quick indication of the activity status of hard disk drives. Figure 3-27 LED Color Description - No HDD is assigned to this LED. Gray - GV-System is not started.
  • Page 52 LED Panel always stays on top: This option makes the LED panel stay on top of other windows when the Media Man Tools window is minimized. Synchronize the LED Panel with the LED Device on GV-Hot Swap DVR: When this option is enabled, the LED device installed on the front door of the GV-Hot Swap DVR V5 will synchronize with the LED panel on the screen.

  • Page 53: Replacing The Hard Drive

    Getting Started 3.7 Replacing the Hard Drive You can replace the hard drive in the Hot Swap Drive Bay without shutting down the GV-Hot Swap DVR V5. Steps to replace the hard drive may vary from models to models. Be sure to identify your model before replacing the hard drive.

  • Page 54: Configuring The Ip Address

    3.8 Configuring the IP Address GV-Hot Swap DVR V5 and GV-Hot Swap Recording Server System support remote monitoring, control and configuration over a network connection. The following default IP addresses will automatically be assigned. • 192.168.0.200 • 192.168.0.201 • 192.168.0.202 (Available for GV-Hot Swap Recording Server System only) To change the static IP addresses or to enable dynamic IP address, follow the steps below.
  • Page 55 Getting Started 3. Under Network and Internet, click View network status and tasks. Figure 3-30 4. Under Connections, select the Local Area Connection you want to configure. Figure 3-31 The local area connections listed correspond to the Ethernet ports as shown below: Local Area Connection 1 Default IP: 192.168.0.200 Local Area Connection 2...
  • Page 56 5. Select Internet Protocol Version 4 (TCP/IPv4) and then click Properties. Figure 3-33 6. Select Use the following IP address and type the new IP information in the fields Or select Obtain an IP address automatically to enable dynamic IP address. Figure 3-34 7.

  • Page 57: Exiting To Windows

    Getting Started 3.9 Exiting to Windows GV-Hot Swap DVR V5 is protected by GV-Desktop that is limited to run the selected programs. If you need to exit to Windows desktop, follow these steps. 1. Exit the main screen to display the GV-Desktop screen. Figure 3-35 Exit the main screen 2.

  • Page 58: Returning To Gv-Desktop

    3.10 Returning to GV-Desktop To return to GV-Desktop, click the Windows Start button, point to All Programs, click GVCombo, and click Key Lock Utility. Figure 3-37 Windows 7 desktop Note: GV-Desktop is not available for GV-Hot Swap Recording Server System.

  • Page 59: Twin View Display

    Getting Started 3.11 Twin View Display You can display Main System and ViewLog player in two separated monitors. 1. Follow Steps 1 and 2 in 3.8 Configuring the IP Address to access the Control Panel window. See Figure 3-30. 2. In the Control Panel window, click Adjust Screen Resolution under the Appearance and Personalization section.
  • Page 60 9. Double-click DMPOS.exe. The Set Application Function Position dialog box appears. Figure 3-40 10. In the Screen Setup tab, select TwinView from the Displayer Mode drop-down list. 11. In the MultiCam tab, select Monitor 1 from the Select Monitor drop-down list. 12.

  • Page 61: Digital Matrix

    Getting Started 3.12 Digital Matrix To create more screen space to display multiple channels, such as 32 channels, Digital Matrix is thus introduced to provide a way to view and manage multiple monitor displays. The Digital Matrix includes these features: Live view: You can set different live views and screen divisions for each monitor.

  • Page 62: Setting Live View

    3.12.2 Setting Live View You can set different live views and screen divisions for each monitor. 1. On the main screen, click the Configure button, click Accessories, and select Digital Matrix Setting. This dialog box appears. Figure 3-41 2. Use the Display list to select the monitor to be configured. 3.

  • Page 63: Setting Scanned

    Getting Started 3.12.3 Setting Scanned Pages You can set up to 16 scanned pages with different screen divisions and channels for each monitor. 1. Use the Display list to select the monitor to be configured. 2. In the upper-left column, expand the Matrix folder tree, and then click Page 1. This page appears.

  • Page 64: Setting Pop-Up Alert

    3.12.4 Setting Pop-up Alert You can be alerted by pop-up live videos when motion is detected or I/O devices are triggered. 1. Use the Display list to select the monitor to be configured. 2. In the upper-left column, click Event Popup. This page appears. Figure 3-43 Motion Trigger: The live video of selected cameras pops up when motion is detected.

  • Page 65: Setting Pop-Up Positions

    Getting Started 3.12.4.1 Setting Pop-up Positions When you select Random Position of Camera, you can decide the positions for pop-up cameras. Fixed Position of Camera: The cameras pop up in their assigned positions. To assign positions, select Screen Division. Then drag and drop the cameras number to the desired potions on the divisions.

  • Page 66: Setting Live View With Pop-Up Alert

    3.12.5 Setting Live View with Pop-up Alert You can set a different live view mode with pop-up alert together for each monitor. When alert events occur, the live video of the associated camera will pop up on the assigned monitor to replace its live view mode.

  • Page 67: Extended Installation

    Getting Started 3.13 Extended Installation Beyond basic installation, the GV-Hot Swap DVR V5 package provides the following accessories to make your unit even more powerful and convenient: GV-Keyboard GV-IR Remote Control Note: Extended Installation is not supported for GV-Hot Swap Recording Server System. 3.13.1 GV-Keyboard The GV-Keyboard is designed to operate the GV-Hot Swap DVR V5 exclusively.

  • Page 68: Gv-Ir Remote Control

    After the GV-Hot Swap DVR V5 starts up, the Keyboard controller dialog box will automatically appear and start service. The dialog box will run in the background and closing the dialog box will cause GV-Keyboard to disconnect. Figure 3-45 3.13.2 GV-IR Remote Control The GV-IR Remote Control provides easy control of the GV-Hot Swap DVR V5.

  • Page 69: I/O Devices

    Getting Started 3.13.3 I/O Devices The GV-Hot Swap DVR V5, with built-in GV-NET/IO Card, provides 4 alarm outputs and 4 sensor inputs. Relay Output 1~4 Com Sensor Input 1~4 Ground 4U (20-bay) & 3U (16 / 8-bay) Relay Output Sensor Input 1~4 Com 1~4 Ground 4U (8 / 4-bay)

  • Page 70: Ptz Domes

    PTZ Dome 16 Figure 3-48 Note: The built-in RS-485± functions are not available for GV-5016H V5 and GV-NVRH V5. However, you can still use one of the methods below to connect RS-485 devices: Connect the GV-Hot Swap DVR V5 to IP devices, such as GV-Video Server or GV-Compact DVR, for accessing the PTZ functions over the Internet.

  • Page 71: System Restoration

    Getting Started 3.14 System Restoration 3.14.1 Recovery DVD If preinstalled files are damaged, use the supplied Recovery DVD to restore them. To restore the operating system and all preinstalled software, follow these steps: Note: After recovery, you need to re-install all settings and passwords. But the recovery will not delete your recording files saved on the GV-Hot Swap DVR V5 since it only reformats the partition C and all of your files are still stored on other partitions.
  • Page 72 4. Press Enter to start the Recovery Wizard. Figure 3-50 5. Click the Recovery button. 6. The message “Are you sure you want to recover your system? This process will delete all data on your C drive.” appears. Click Yes. Figure 3-51...
  • Page 73 Getting Started 7. This message box appears when the recovery begins. Figure 3-52 8. When the recovery is complete, the message “The system has been recovered successfully” will appear. Manually remove the DVD and then click OK. Figure 3-53...

  • Page 74: Configuring The Gv-Hot Swap Dvr V5 For Pal After Recovery

    3.14.2 Configuring the GV-Hot Swap DVR V5 for PAL after Recovery The default video standard of the Recovery DVD is set to NTSC. If the video standard in your country is PAL, remember to configure the GV-Hot Swap DVR V5 for PAL after using the Recovery DVD.

  • Page 75: Updating Gv-Hot Swap Dvr V5

    Getting Started 3.15 Updating GV-Hot Swap DVR V5 GeoVision will periodically release the updated Recovery DVD including the latest GV-System Software (Multicam Surveillance System) and Windows updates. If you like to update your GV-Hot Swap DVR V5, contact your dealer to get one.

  • Page 76: Chapter 4 Dvr Health Analysis

    Chapter 4 DVR Health Analysis GeoVision offers health analysis to GV-Hot Swap DVR V5. The service is intended to give diagnosis for early and immediate detection of problems. It is recommended to have the health analysis during the first week after you install the GV-Hot Swap DVR V5, and then have the checkup every three months.
  • Page 77 DVR Health Analysis 2. Select Backup MultiCam Settings or Restore Defaults, and select Backup Current System. This dialog box appears. Figure 4-2 3. Press the Next Step button to back up all your system settings. The Save As dialog box appears. 4.

  • Page 78: System Log

    4.2 System Log Please provide the sys*.mdb files of system log. The files by default are saved at D:\GV folder\database. If you have modified the default location, you can check the path by the following steps: 1. Click the Configure button on the Main System, select System Configure, and then select System Log Setting.

  • Page 79: Information Of Your Computer System

    DVR Health Analysis 4.3 Information of Your Computer System To get the information of your computer system, please follow the steps below to install the free software PC WIZARD. By using the software, the following computer information can be easily collected and saved for analysis: Processor: includes Type, Frequency, Data Cache L1, Trace Cache L1, Cache L2, Voltage, Processor Temperature, FPU Coprocessor.
  • Page 80 4. In the Save As dialog box, select Format HTML and click OK. Figure 4-5 5. Select the Save location, type the file name, and then click Save to save the Processor information as HTML file. 6. Repeat Steps 3-5 to save the Drives information as HTML file.

  • Page 81: Health Analysis Form

    DVR Health Analysis 4.4 Health Analysis Form Please send the related data for analysis along with this Health Analysis Form to dvrsystem@geovision.com.tw. Health Analysis of GV-Hot Swap DVR V5 Contact Person: Title: Company Name: Telephone: (O) Fax: E-Mail: Model: Bar Code: 4.5 Check List...

  • Page 82: Chapter 5 Troubleshooting

    Chapter 5 Troubleshooting GV-Hot Swap DVR V5 is designed for durability. However, should problems occur, following the procedures here can help determine the cause. A portable 2.5'' HDD connected to the GV-Hot Swap DVR V5 front panel cannot be detected. When the portable 2.5”...

  • Page 83: Troubleshooting

    Troubleshooting GV-Hot Swap DVR V5 won’t turn on. If your GV-Hot Swap DVR V5 won’t turn on or you don't hear a startup sound or any fan or drive noise, try these steps: 1. Make sure that you switch on the AC power on the rear panel. Only for 4U (20 / 8 / 4-bay) models.
  • Page 84 GV-Hot Swap DVR V5’s hard disk corrupts. If you are experiencing file system corruption problems, such as lost clusters, cross-linked files or invalid files or directories, try these steps: 1. Use the HD Tune utility to scan the hard disk for errors. Follow these steps: A.
  • Page 85 Troubleshooting 2. If the HD Tune utility does not find any defects, use the Windows built-in utility to attempt to fix the errors. Follow these steps: A. On the GV-Desktop, click the Programs button, and select Disk Management. See Figure 3-15. B.
  • Page 86 2. Make sure the camera and its cable are not damaged or frayed. Try to replace a camera or camera cable to see if this fixes the problem. How can I find more help? 1. Visit our website at http://www.geovision.com.tw/english/4_1.asp 2. Write us at dvrsystem@geovision.com.tw...

  • Page 87: Specifications

    Specifications Specifications GV-Hot Swap DVR System V5 System Model 20-bay 8 / 4-bay 16-bay 8-bay 2nd Generation Intel® Core™ i7 Processor 4 GB Dual Channels 64-bit Windows Embedded Standard 7 9.0c DirectX RJ-45, 10 / 100 / 1000 Mbps x 2 Ethernet DB-15 VGA Monitor Output, DVI-D Output (DVI-D signal Only), or HDMI Output Connector...
  • Page 88 200 / 400 100 / 200 Rate (Max) 400 / 800 FPS HW: 480 / SW: 240 / SW: 120 / SW: 240 / SW: 120 / SW: 480 / 960 (CIF) NTSC Recording 960 (D1) 480 (CIF) 240 (CIF) 480 (CIF) 240 (CIF) HW: 400 /...
  • Page 89 Specifications Hard Disk Requirements The total of recording frame rates that you can assign to a single hard disk is listed as below: Analog Cameras / SW Compression MPEG4 Video resolution NTSC 480 fps 400 fps VGA / D1 240 fps 200 fps Turbo VGA 416 fps...

  • Page 90: Remote Client Software

    Remote Client Software WebCam / Twin Server / CenterV2 / VSM / Control Center / Remote View / IP Multicast / GV-AView for Android Smartphone, GV-Eye HD for iPad, GV-Eye for Monitoring Environment iPhone and iPod Touch, GV-GView for Windows PDA, GV-MSView for Windows Smartphone, GV-SSView for Symbian Smartphone, 3G-enabled phone WebCam Live View Max.
  • Page 91 Specifications Networking Type TCP/ IP, LAN, WAN, Internet, Modem Dial-up, Modem-to-Modem, ISDN Environment Operating Temp. 0 ~ 45 °C / 32 ~ 113 °F Humidity 0 ~ 80% RH (non-condensing) Physical Black 20-bay Silver Color 8 / 4-bay Black 16 / 8-bay 483 x 178 x 660.4 mm / 19 x 7 x 26 in 20-bay 483 x 178 x 528 mm / 19 x 7 x 21 in...
  • Page 92 GV-Hot Swap Recording Server System System 2nd Generation Intel® Core™ i7 Processor 8 GB Dual Channels 20-bay, 8-bay, 4-bay Drive Bay 16-bay, 8-bay 64-bit Windows Embedded Standard 7 Operating System DVD+R (DL) / DVD-R (DL) / DVD+R / DVD+RW / DVD-R / DVD-RW / CD-R / CD-RW Backup Type Automatic system rebuild Recovery DVD...
  • Page 93 Specifications Software Specifications Number of IP Video 128 channels Device Connections Number of Remote Client 300 channels Connections Active Connections Passive Connections Yes (only for GV IP devices) 3rd Party IP Cameras Support Live Viewing Single live view, multi-channel live view Recording Yes (up to 128 channels) Protocol...

  • Page 94: Hdd Capacity

    HDD Capacity The amount of time GV-Hot Swap Recording Server System can record before recycling begins is listed below. HDD capacity HDD Capacity Amount of time each model can Frame Resolution Bitrate required for for each model record before recycling begins Rate recording 128ch 4-bay (8 TB)
  • Page 95 Specifications Supported IP Devices This list provides the supported IP device brands. For detailed information on the supported IP devices, refer to Supported IP Camera List on GeoVision’s Website: http://www.geovision.com.tw/english/4_21.asp GeoVision ACTi Arecont Vision AXIS Bosch Canon D-Link Etrovision Hikvision...

  • Page 96: Warranty Policy

    Products purchased via authorized distribution and sales channels. If a defect arises and a valid claim is received by GeoVision within Limited Warranties Period, at its option, GeoVision will (1) repair Products at no charge, using new or refurbished...
  • Page 97 Warranties do not apply to any non-GeoVision products including counterfeited products. GeoVision is not liable for any damage to or loss of any profit, programs, data, or other information stored on any media, or any non-GeoVision Products or part not covered by these warranties.
  • Page 98 Regardless whether any remedy set forth herein fails of its essential purpose or otherwise, in no event will GeoVision or its suppliers be liable for any lost revenue, profit or lost or damaged data, business interruption, loss of capital, or for special, indirect, consequential, incidental, or...

  • Page 99: Warranty Requirements

    To validate your purchase, you shall complete the online Product Registration within 30 days from the date of purchase at http://www.geovision.com.tw/english/4_6.asp. Or click GeoVision Online Registration in My Favorite for a direct link. If you fail to complete the Product Registration, the warranty period will start from the date of shipment.
  • Page 100 2. Securely pack the product in its original carton using the original packing material, or in equivalent packaging. 3. The product shall be returned to GeoVision, Taiwan at your expense for shipping and insurance costs. BEFORE YOU DELIVER YOUR GV-HOT SWAP DVR SYSTEM V5 FOR WARRANTY SERVICE, IT IS YOUR RESPONSIBILITY TO BACK UP YOUR DATA.

  • Page 101: Warranty Form

    GeoVision Online Registration in My Favorite for a direct link to register online within 30 days from the date of purchase. Please keep this copy for your records.
  • Page 102 Bar Code: Shipment Date: GeoVision, Inc. 9F, No. 246, Sec. 1, Neihu Rd., Neihu District, Taipei, Taiwan Tel: +886-2-8797-8377 Fax: +886-2-8797-8335 Email: sales@geovision.com.tw dvrsystem@geovision.com.tw http://www.geovision.com.tw...

This manual is also suitable for:

Gv-1240h v5Gv-900h v5Gv-1480h v5Gv-800h v5Gv-nvrh v5Gv-1120h v5

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