AT&T SB67030 User Manual page 294

Symptom
Poor audio quality. Speech is
cutting out.
HEADSET key on SB67030
Deskset does not work.
MUTE key on the SB67030
Deskset does not mute the
Headset.
Troubleshooting
Synapse SB67030 and Accessories User's Guide
Probable Cause
The Headset is almost out of
range or is experiencing
interference.
Headset is in the charger or
powered down.
MUTE keys on SB67030
Deskset and Headset operate
separately.
Corrective Action
You may be close to being out of range. Try moving closer

to the SB67030 Deskset.
Other electronic products can cause interference with

your Headset. Try installing the SB67030 Deskset far away
from devices such as televisions, microwaves, or other
cordless devices.
If the problem persists, check audio quality on the

Deskset.
. If the SB67030 Deskset audio quality is poor, see
"[PSTN] Resolving Audio Echoes" in the Synapse
Administrator's Guide at
www.telephones.att.com/
synapseguides
Confirm that the Headset is out of its charger before you

press HEADSET.
Confirm that the Headset has sufficient power. If the

Headset does not respond and the blue light does not
blink, the battery may have no charge. Place the Headset
in the charger for at least six hours.
Only the MUTE key on the Headset mutes calls. The MUTE

key on the SB67030 Deskset does not work with the
Headset.
294
Cordless Headset
.