Page 1 User's Guide NPD5257-02 EN...
Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...
Page 4 ❏ Intel ® is a registered trademark of Intel Corporation. ❏ General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Page 5: Table Of Contents
Presets Mode......38 Using Epson iPrint..... . . 78 Status Menu.
Page 6 Printing Fax Report and List....113 Epson Connect Service..... 142 Setting Security for Faxing.
Page 7 The Printout Problem Could Not be Cleared. . . 177 EPSON Software Updater....148 Other Printing Problems....177 EpsonNet Config.
Page 8 Printer.......187 Contacting Epson Support....217 Operation Sounds Are Loud.
Page 9: About This Manual
User's Guide About This Manual About This Manual Introduction of Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. This manual may not be included depending on model and region.
Page 10: Descriptions Used In This Manual
Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.
Page 11: Important Instructions
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...
Page 12: Printer Advisories And Warnings
User's Guide Important Instructions ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
Page 13: Advisories And Warnings For Using The Printer With A Wireless Connection
User's Guide Important Instructions ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏...
Page 14: Administrator Settings
You cannot change settings without entering the password. This password is also required when you make settings using Web Config or EpsonNet Config. Important: Do not forget the password. If you forget the password, contact Epson support. 1. Enter Setup from the home screen. 2. Select Admin Settings > Admin Password.
Page 15 User's Guide Administrator Settings Use Web Config to configure restriction settings on a computer. See the Administrator's Guide for more details. After configuring settings on the computer, enable the user restriction feature on the printer. Select Setup > System Administration > Security Settings > Access Control from the home screen, and then enable it.
Page 16: Printer Basics
User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. Edge guides Feeds originals straight into the printer. Slide to the edges of the originals. ADF input tray Feeds originals automatically.
Page 17 User's Guide Printer Basics Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. Paper support Supports loaded paper. Rear paper feed (B1) Loads paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
Page 18 User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Scans placed originals. Control panel Operates the printer. External interface USB port Connects memory devices. Print head Fires ink. Front cover (A) Open when replacing an ink cartridge and removing jammed paper inside the printer.
Page 19 User's Guide Printer Basics Rear cover 2 (D2) Remove when replacing maintenance rollers or removing jammed paper. AC inlet Connects the power cord. Rear cover 1 (D1) Open when replacing the maintenance rollers or removing jammed paper. Rear cover (E) Covers for the optional paper cassette units.
Page 20: Control Panel
User's Guide Printer Basics Control Panel Buttons and Lights Turns the printer on or off. Unplug the power cord when the power light is off. Displays the home screen. Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.
Page 21 User's Guide Printer Basics Press this icon to view operating instructions such as how to load paper, and how to place originals. Turns on when originals are placed in the ADF. Turns on when ink is running low or the maintenance box is nearly full. Press the button, and then select Printer Information to check the status.
Page 22: Icons Displayed On The Software Keyboard Of The Lcd Screen
User's Guide Printer Basics Related Information “Memory Full Error Occurs” on page 185 & “Notification of Unprocessed Received Faxes” on page 115 & Icons Displayed on the Software Keyboard of the LCD Screen You can enter characters and symbols by using the software keyboard screen when you register a contact, make network settings, and so on.
Page 23 User's Guide Printer Basics Menu Settings and Explanations Layout With Border Copies with a border around the edges. 2-up Copies multiple page originals onto one sheet. When placing originals in the ADF, insert them into the feeder from the top or 4-up left edge.
Page 24: Scan Mode
User's Guide Printer Basics Scan Mode Email Menu Settings and Explanations Contacts Select email addresses to send the scanned image from the contacts list. Menu Email Settings Subject: Enter a subject for the email. Filename Prefix: Enter a prefix for the name of the file to be sent. Basic Settings See the list of menus in Settings.
Page 25 User's Guide Printer Basics Cloud Menu Settings and Explanations Format Select the format in which to save the scanned image. Settings See the list of menus in Settings. Document Capture Pro This menu has no setting item. Computer (WSD) This menu has no setting item. Settings Note: Available menus vary depending on the destination type, such as email or folder, and the format in which scanned images...
Page 26: Fax Mode
User's Guide Printer Basics “Document Capture Pro” on page 147 & Fax Mode From the home screen, select Fax > Menu. You can access some of the setting menus directly from the Fax screen. Menu Settings and Explanations Fax Send Settings Resolution Select the resolution of the outgoing fax.
Page 27: Memory Device
User's Guide Printer Basics “Sending Faxes on Demand (Polling Send)” on page 104 & “Storing a Fax Without Specifying a Recipient (Store Fax Data)” on page 103 & Memory Device Note: Memory device is a generic name for external USB devices such as USB flash drives. File format Menu Settings and Explanations...
Page 28: Setup Mode
Settings and Explanations Image Adjustments Fix Photo Select the image correction method. On: Enhances the image automatically by using Epson's unique image analysis and image processing technology. P.I.M.: Adjusts the image by using your camera's PRINT Image Matching or Exif Print information.
Page 29: System Administration
Displays the current Wi-Fi Direct settings. Email Server Status Displays the current email server settings. Epson Connect Displays whether or not the printer is registered and connected to Epson Status Connect or Google Cloud Print service. See the Epson Connect portal website for more details.
Page 30 Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.
Page 31 User's Guide Printer Basics Menu Settings and Explanations Document Capture Select the operation mode you want to use when scanning originals using Document Capture Pro. Pro Settings Copy Settings The settings made in the User Default Settings are displayed as the default settings in each mode. See the list of menus for each mode for more details on each setting items.
Page 32 User's Guide Printer Basics Related Information “Copy Mode” on page 22 & “Scan Mode” on page 24 & “Printer Settings” on page 32 & “Fax Settings” on page 33 & “Using an Email Server” on page 215 & “PDL Print Configuration” on page 36 &...
Page 33 User's Guide Printer Basics Menu Settings and Explanations PC Connection via USB Select whether or not the the printer allows access from a USB-connected computer. Disable this function to restrict printing and scanning that is not sent over a network connection. Paper Feed Assist Mode Prevents multiple sheets of paper from feeding through paper cassette 1 at the same time, but the printing speed is slower.
Page 34 User's Guide Printer Basics Menu Settings and Explanations Output Settings Fax Output You can set to save received documents in the inbox, on a memory device, or on a computer, or forward the documents. Auto Reduction Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data.
Page 35 User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.
Page 36 User's Guide Printer Basics Related Information “Fax Mode” on page 26 & “Saving and Forwarding Received Faxes” on page 108 & “Sending Multiple Faxes to the Same Recipient at Once (Batch Send)” on page 105 & “Making Basic Fax Settings” on page 98 &...
Page 37: Contacts Mode
User's Guide Printer Basics Menu Settings and Explanations PCL Menu Font Source Resident: Select to use a preinstalled font on the printer. Download: Select to use a font you have downloaded. Font Number Select the default font number for the default font source. The available number varies depending on the settings you made.
Page 38: Presets Mode
User's Guide Printer Basics Related Information “Managing Contacts” on page 53 & Presets Mode You can register frequently used copy, fax, and scan settings as presets. To register a preset, select Presets from the home screen, select Add New, and then select the feature for which you want to register a contact. Make the necessary settings, press Save, and then enter a name for the preset.
Page 39: Loading Paper
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 40: Available Paper And Capacities
Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
Page 41 User's Guide Loading Paper Commercially Available Paper Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing Paper Paper Rear Paper Front Cassette 1 Cassette 2 Feed Paper Feed to 3 Slot Plain paper Legal, Letter, Auto, Up to the line under the *1*2 A4, B5, A5 Manual...
Page 42: List Of Paper Types
Control Panel Printer Driver PostScript Printer Epson Universal Driver Printer Driver Copy paper, Plain plain papers plain papers Plain Plain paper Epson Bright White Ink Jet Paper Letterhead Letterhead Letterhead Letterhead Letterhead Recycled paper Recycled Recycled Recycled Recycled Color paper...
Page 43: Loading Paper In The Paper Cassette
User's Guide Loading Paper Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
Page 44 User's Guide Loading Paper Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the symbol on the edge guide. 4. Check that the paper size label matches the size of the paper loaded in the paper cassette. If it does not match, remove the holder and change the paper size indicated on the label.
Page 45: Loading Paper In The Rear Paper Feed
User's Guide Loading Paper Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up. Important: ❏...
Page 46 User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre- punched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, B6, Letter, Legal ❏...
Page 47: Loading Paper In The Front Paper Feed Slot
User's Guide Loading Paper 6. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions” on page 39 &...
Page 48 User's Guide Loading Paper 2. Slide the edge guides to adjust to the paper size you want to use. 3. Insert the paper with the printable side facing down until the printer partially pulls in the paper. Important: ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first.
Page 49: Placing Originals
User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals and both sides of the originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A6 landscape, A5 to Legal (Maximum 215.9 ×...
Page 50 User's Guide Placing Originals 3. Place the originals in the center of the ADF, facing up. Important: Do not load originals above the line just under the symbol inside the ADF edge guide. Note: You can place originals smaller than A4 size with the long edge facing toward the ADF. 4.
Page 51: Placing Originals On The Scanner Glass
User's Guide Placing Originals Placing Originals on the Scanner Glass Caution: Be careful not to trap your fingers when closing the document cover. Otherwise you may be injured. Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1.
Page 52 User's Guide Placing Originals Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4.
Page 53: Managing Contacts
User's Guide Managing Contacts Managing Contacts Registering a contacts list allows you to easily enter destinations. You can register up to 200 entries, and you can use the contacts list when you enter a fax number, enter a destination for attaching a scanned image to an email, and saving a scanned image to a network folder.
Page 54: Registering Grouped Contacts
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
Page 55: Printing
User's Guide Printing Printing Printing from the Control Panel You can print data stored on a memory device, such as a USB flash drive, directly. 1. Load paper in the printer. 2. Insert a memory device into the printer's external interface USB port. 3.
Page 56: Authenticating Users In The Printer Driver When User Feature Restriction Is Enabled (For Windows Only)
User's Guide Printing Authenticating Users in the Printer Driver when User Feature Restriction Is Enabled (for Windows Only) When the user feature restriction is enabled, a user ID and password are required to print. Register the user ID and password in the printer driver. If you do not know the password, contact your printer administrator. 1.
Page 57 User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏ Document Size: Select the paper size you loaded in the printer. ❏...
Page 58: Printing Basics - Mac Os X
User's Guide Printing Printing Basics - Mac OS X Note: Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. 2. Open the file you want to print. 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window.
Page 59 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
Page 60: Printing On 2-Sides
Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 61 User's Guide Printing 6. Click Print Density, select the document type from Select Document Type, and then click OK. The printer driver automatically sets the Adjustments options for that document type. Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab.
Page 62: Printing Several Pages On One Sheet
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.
Page 63: Printing To Fit The Paper Size
User's Guide Printing 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 43 &...
Page 64: Printing Multiple Files Together (For Windows Only)
User's Guide Printing Related Information “Loading Paper in the Paper Cassette” on page 43 & “Loading Paper in the Rear Paper Feed” on page 45 & “Loading Paper in the Front Paper Feed Slot” on page 47 & “Printing Basics - Windows” on page 56 &...
Page 65: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)
User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6.
Page 66: Printing Basics - Windows
User's Guide Printing 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7.
Page 67 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
Page 68 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
Page 69 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 70 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 71: Printing Using Advanced Features
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 144 &...
Page 72: Printing A Reduced Or Enlarged Document
Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to...
Page 73: Printing Using A Postscript Printer Driver
User's Guide Printing Printing an Anti-Copy Pattern (for Windows Only) You can print documents with invisible letters such as "Copy". These letters appear when the document is photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy pattern.
Page 74 User's Guide Printing 4. Select the orientation you set in the application as the Orientation on the Layout tab. 5. Make the following settings on the Paper/Quality tab. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏...
Page 75: Printing Using A Postscript Printer Driver - Mac Os X
User's Guide Printing 6. Click Advanced, make the following settings, and then click OK. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Color Mode: Select to print in full color or monochrome. 7. Click OK. 8.
Page 76: Access The Print Dialog
User's Guide Printing 3. Access the print dialog. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Paper Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. 5.
Page 77: Click Print
User's Guide Printing 6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting. 7. Select Color as the Feature Sets setting, and then select the setting for Color Mode. 8.
Page 78: Setting Items For The Postscript Printer Driver
Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet.
Page 79 Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...
Page 80: Related Information "Loading Paper In The Paper Cassette
❏ Make sure that Wi-Fi Direct Simple AP mode is running. See the Network Guide for more details. ❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC tag and install it.
Page 81: Using Airprint
User's Guide Printing Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later. Note: See the AirPrint page of the Apple website for more details. 1.
Page 82: Canceling Printing - Status Menu
User's Guide Printing Canceling Printing - Status Menu 1. Press the button to display Status Menu. 2. Select Job Monitor > Print Job. Ongoing jobs and jobs that are standing by are shown in the list. 3. Select the job that you want to cancel. 4.
Page 83: Copying
User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Enter the number of copies by using the numeric keypad. 5. Press Layout, and then select the appropriate layout. 6.
Page 84: Scanning
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server. Before using this feature, you need to configure the email server. You can specify the email address by entering directly, but it may be easier if you register the email address in the contacts list first.
Page 85: Scanning To A Network Folder Or Ftp Server
User's Guide Scanning Related Information “System Administration” on page 29 & “Configuring an Email Server” on page 215 & “Managing Contacts” on page 53 & “Placing Originals” on page 49 & “Scan Mode” on page 24 & “Presets Mode” on page 38 &...
Page 86: Scanning To A Memory Device
“Scan Mode” on page 24 & “Presets Mode” on page 38 & Scanning to the Cloud You can send scanned images to cloud services using Epson Connect. See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) Scanning Using Document Capture Pro You can scan the original using the settings specified in Document Capture Pro.
Page 87 User's Guide Scanning Related Information “Document Capture Pro” on page 147 & “Setting the Operation Mode” on page 87 & “Scanning Using the Document Capture Pro Settings” on page 87 & Setting the Operation Mode Before scanning, set the operation mode on the control panel to match the computer on which Document Capture Pro is installed.
Page 88: Scanning To A Computer (Wsd)
5. Press the button. Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Authenticating Users when Using Access Control in EPSON Scan (for Windows Only) When the access control function is enabled for a printer, you need to enter a user ID and password when scanning.
Page 89: Scanning In Office Mode
Enter "EPSON Scan Settings" in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings.
Page 90: Scanning In Professional Mode
Security tab, and then make settings. Related Information “Placing Originals” on page 49 & “EPSON Scan (Scanner Driver)” on page 146 & Scanning in Professional Mode You can scan images while adjusting the quality and color. This mode is recommended for advanced users.
Page 91 User's Guide Scanning 3. Select Professional Mode from the Mode list. 4. Make the following settings. ❏ Document Source: Select the document source in which you placed your original. ❏ Auto Exposure Type: Select the exposure type that suits your original. ❏...
Page 92: Scanning From Smart Devices
Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
Page 93: Scanning By Touching Smart Devices To The Nfc Tag
Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 78 & Scanning by Touching Smart Devices to the NFC Tag Even if the printer and your smart device are not connected, you can connect them automatically and scan by touching the NFC antenna of a smart device running Android 4.0 or later and that supports NFC (Near Filed...
Page 94 ❏ Make sure that Wi-Fi Direct Simple AP mode is running. See the Network Guide for more details. ❏ Make sure that Epson iPrint is installed on your smart device. If not, touch the NFC tag antenna of the smart device to the printer's NFC tag and install it.
Page 95: Faxing
User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
Page 96 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 99 &...
Page 97 User's Guide Faxing Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details. ❏ If you connect an answering machine, make sure the printer's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
Page 98: Making Basic Fax Settings
User's Guide Faxing Related Information “Settings for the Answering Machine” on page 106 & Making Basic Fax Settings First make basic fax settings such as Receive Mode using the Fax Setting Wizard, and then configure the other settings as necessary. The Fax Setting Wizard is automatically displayed when the printer is turned on for the first time.
Page 99 User's Guide Faxing 8. On the Receive Mode Setting screen, select whether you want to receive faxes automatically. ❏ To receive automatically: Press Yes. Receive Mode is set to Auto. ❏ To receive manually: Press No. Receive Mode is set to Manual. 9.
Page 100: Sending Faxes
User's Guide Faxing 5. Press the Access Code field, enter the external access code used for your phone system, and then press the enter key at the bottom-right of the screen. The access code is stored in the printer. When sending a fax to an outside fax number, enter # (hash) instead of the actual access code.
Page 101 User's Guide Faxing ❏ To select from the sent fax history: Press History, select a recipient, and then press Menu > Send to this number. Note: ❏ You can send the same monochrome fax to up to 200 recipients. A color fax can only be sent to one recipient at a time.
Page 102: Various Ways Of Sending Faxes
User's Guide Faxing “Managing Contacts” on page 53 & “Presets Mode” on page 38 & Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically.
Page 103 User's Guide Faxing 5. When you hear a fax tone, press Send/Receive, and then press Send. Note: When receiving a fax from a fax polling service, and you hear the audio guidance, follow the guidance to make the printer operations. 6.
Page 104 User's Guide Faxing 2. Enter Fax from the home screen. 3. Press Menu, select Store Fax Data, and then enable the function. 4. Press Menu, select Fax Send Settings, and then make settings such as the resolution and the sending method as necessary.
Page 105: Sending A Fax From A Computer
User's Guide Faxing Sending a Fax Preferentially (Priority Send) You can send an urgent document ahead of the other faxes waiting to be sent. From the home screen, select Fax > Menu > Fax Send Settings > Priority Send > On. Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax.
Page 106: Receiving Faxes
User's Guide Faxing Receiving Faxes Setting Receiving Mode You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow the steps below.
Page 107: Various Ways Of Receiving Faxes
User's Guide Faxing Various Ways of Receiving Faxes Receiving Faxes Manually When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below to receive faxes. 1. When the telephone rings, pick up the handset. 2.
Page 108: Saving And Forwarding Received Faxes
User's Guide Faxing Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service. However, if the fax information service has an audio guidance feature that you need to follow to receive a document, you cannot use this feature.
Page 109 User's Guide Faxing Saving Received Faxes in the Inbox You can set to save received faxes in the printer's inbox. Up to 100 documents can be saved. If you use this feature, received documents are not automatically printed. You can view them on the printer's LCD screen and print only when needed.
Page 110: Saving Received Faxes On A Computer
User's Guide Faxing 5. Press Menu, select whether to print or delete the document you have viewed, and then follow the on-screen instructions. Important: If the printer runs out of memory, receiving and sending faxes may be disabled. Delete documents that you have already read or printed.
Page 111 User's Guide Faxing First, you need to use FAX Utility to make the setting. Install FAX Utility on the computer. Important: ❏ Set the printer's receive mode to Auto. ❏ Try not to let your computer enter sleep mode. If the computer is left in sleep mode or if it is turned off, the printer temporarily saves received documents and may result in a memory full error that disables sending and receiving faxes.
Page 112: Forwarding Received Faxes
User's Guide Faxing Related Information “Setting Receiving Mode” on page 106 & “FAX Utility” on page 148 & “Notification of Unprocessed Received Faxes” on page 115 & “Restricting Access to an External USB Device From a Computer” on page 214 &...
Page 113: Using Other Faxing Features
User's Guide Faxing 11. When forwarding to an email address, you can specify a subject for the email. Select Email Subject to Forward, and enter the subject. Note: ❏ If you have selected a shared folder on a network or an email address as the forwarding destination, we recommend that you test if you can send a scanned image to the destination in the scan mode.
Page 114: Setting Security For Faxing
User's Guide Faxing Transmission Report From the home screen, select Setup > System Administration > Fax Settings > User Default Settings > Transmission Report, and then select Print or Print on Error. Note: To change the setting when sending a fax, press Menu on the fax top screen, and then select Fax Send Settings > Transmission Report.
Page 115: Checking Fax Jobs
User's Guide Faxing Checking Fax Jobs Notification of Unprocessed Received Faxes When there are unprocessed received documents, the number of unprocessed jobs is displayed on the fax mode icon on the home screen. See the table below for a definition of the "unprocessed". Note: If you are using more than one of the fax output settings, the number of unprocessed jobs may be displayed as "2"...
Page 116 User's Guide Faxing Checking Fax Jobs in Progress You can check, cancel, print, resend, or delete the following fax documents. ❏ Received documents that have not been printed yet. ❏ Documents that have not be sent yet ❏ Documents stored using Polling Send or Store Fax Data. ❏...
Page 117: Replacing Ink Cartridges And Other Consumables
1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
Page 118: Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
Page 119: Replacing Ink Cartridges
User's Guide Replacing Ink Cartridges and Other Consumables ❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge.
Page 120 User's Guide Replacing Ink Cartridges and Other Consumables 2. Push the ink cartridge that you want to replace. The ink cartridge will pop out slightly. 3. Remove the ink cartridge from the printer. 4. Remove the new ink cartridge from its package. Important: Do not touch the sections shown in the illustration.
Page 121: Maintenance Box Code
“Ink Cartridge Handling Precautions” on page 118 & Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T6712 Maintenance Box Handling Precautions Read the following instructions before replacing the maintenance box.
Page 122 Replace the maintenance box when you are promoted to do so. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing.
Page 123: Maintenance Rollers Codes
“Maintenance Box Handling Precautions” on page 121 & Maintenance Rollers Codes Epson recommends the use of genuine Epson maintenance rollers. The following are the codes. Maintenance rollers of paper cassette 1: S210046 Maintenance rollers of paper cassette 2 to 3: S210047...
Page 124 User's Guide Replacing Ink Cartridges and Other Consumables 3. Pull out paper cassette 1. 4. Turn the printer around, and open rear cover 1. 5. Pull out rear cover 2.
Page 125 User's Guide Replacing Ink Cartridges and Other Consumables 6. Remove the cover inside the back of the printer. 7. Slide out the two used maintenance rollers, and remove them. 8. Insert two new maintenance rollers until they click into place. Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly.
Page 126 User's Guide Replacing Ink Cartridges and Other Consumables 10. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it. 11. Install the new maintenance roller in the paper cassette. 12. Hold down the maintenance roller firmly. 13.
Page 127: Replacing Maintenance Rollers In Paper Cassette 2 To 3
User's Guide Replacing Ink Cartridges and Other Consumables Replacing Maintenance Rollers in Paper Cassette 2 to There are two places for replacing the maintenance rollers: on the back of the printer (two rollers) and on the paper cassette (one roller). 1.
Page 128 User's Guide Replacing Ink Cartridges and Other Consumables 4. Turn the printer around, and then open the printer's rear cover. 5. Remove the screws by a screwdriver and remove the cover on the rear of inside the printer. 6. Slide out two used maintenance rollers, and remove both of them. 7.
Page 129 User's Guide Replacing Ink Cartridges and Other Consumables Note: Insert the maintenance rollers by rolling them so that you can insert them smoothly. 8. Hold up the maintenance roller for the paper cassette by rolling it up, and then remove it. 9.
Page 130: Temporarily Printing With Black Ink
Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Page 131: Temporarily Printing With Black Ink - Windows
User's Guide Replacing Ink Cartridges and Other Consumables Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3.
Page 132: Mac Os X
User's Guide Replacing Ink Cartridges and Other Consumables Related Information “Loading Paper in the Paper Cassette” on page 43 & “Loading Paper in the Rear Paper Feed” on page 45 & “Loading Paper in the Front Paper Feed Slot” on page 47 &...
Page 133 ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
Page 134: Improving Print And Scan Quality
We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, always turn the printer off by pressing the button.
Page 135: Checking And Cleaning The Print Head - Windows
User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
Page 136: Aligning The Print Head
User's Guide Improving Print and Scan Quality “Loading Paper in the Rear Paper Feed” on page 45 & Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. 1. Load A4-size plain paper in the printer. 2.
Page 137: Improving Horizontal Streaks
User's Guide Improving Print and Scan Quality ❏ Horizontal Alignment: Find and enter the number for the least separated or overlapping pattern in each group. Related Information “Loading Paper in the Paper Cassette” on page 43 & “Loading Paper in the Rear Paper Feed” on page 45 &...
Page 138: Cleaning The Adf
Note: If the rear paper feed has a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the rear paper feed following the instructions that came with the sheet.
Page 139 User's Guide Improving Print and Scan Quality 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF. 3. Open the document cover.
Page 140: Cleaning The Scanner Glass
User's Guide Improving Print and Scan Quality 4. Clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏...
Page 141 User's Guide Improving Print and Scan Quality 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 142: Applications And Network Service Information
Applications and Network Service Information Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
Page 143: Running Web Config On Windows
IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 78 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.
Page 144: Necessary Applications
User's Guide Applications and Network Service Information Necessary Applications Windows Printer Driver The printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
Page 145: Mac Os X Printer Driver
See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
Page 146: Epson Scan (Scanner Driver)
Enter the application name in the search charm, and then select the displayed icon. ❏ Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
Page 147: Document Capture Pro
Applications and Network Service Information Starting on Mac OS X Note: EPSON Scan does not support the Mac OS X fast user switching feature. Turn off fast user switching. Select Go > Applications > Epson Software > EPSON Scan. Document Capture Pro Document Capture Pro is an application that allows you to configure settings for scanned images sent from the printer to a computer over a network.
Page 148: Fax Utility
When you install E-Web Print, it is displayed in your browser. Click Print or Clip. EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual.
Page 149: Epsonnet Config
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Starting on Mac OS X Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config V4 > EpsonNet Config. Uninstalling Applications Note: Log on to your computer as an administrator.
Page 150: Uninstalling Applications - Mac Os X
6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
Page 151: Installing A Postscript Printer Driver
2. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 152 4. Insert the software disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf " file. Note: If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 153 10. Select your printer, and then click Next. 11. Follow the on-screen instructions for the rest of the installation. Installing a PostScript Printer Driver - Mac OS X Download the printer driver from the Epson Support website, and then install it. http://www.epson.eu/Support (Europe) http://support.epson.net/...
Page 154: Installing The Epson Universal Printer Driver (For Windows Only)
Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
Page 155: Solving Problems
If the error message is still displayed after turning the power off and on again, contact Epson support. Printer error. For details, see your The printer may be damaged. Contact Epson or an authorised Epson documentation. service provider to request repairs. However, non-printing features such as scanning are available.
Page 156: Error Code On The Status Menu
1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the firmware over a network connection.) 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 217 &...
Page 157 User's Guide Solving Problems Code Problem Solution ❏ Select Setup > System Administration > Clear Collated printing has failed due to a lack of available memory. Internal Memory Data > Clear Font and Macro, and then clear the fonts and the macros that you have downloaded.
Page 158 User's Guide Solving Problems Code Problem Solution Available memory is running low. Try the methods below to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏ Change the format setting. ❏ Reduce the number of images, letters or fonts used in the print job.
Page 159 User's Guide Solving Problems Code Problem Solution An error occurred while saving the data to the If the external device is accessed from a computer, memory device. wait for a while and then try again. The memory is full. Wait until other ongoing jobs are finished. ❏...
Page 160 User's Guide Solving Problems Code Problem Solution The memory is full. Wait until other ongoing jobs are finished. The destination was wrong or the destination does Check the Location settings. not exist. A communication error occurred while acquiring the Check the network connection. See the Network destination list.
Page 161: Checking The Printer Status - Windows
1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...
Page 162: Checking Printer Status - Mac Os X
2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click EPSON Status Monitor. Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces.
Page 163: Removing Jammed Paper From The Rear Paper Feed (B1)
User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 3. Close the front cover. Removing Jammed Paper from the Rear Paper Feed (B1) Remove the jammed paper.
Page 164: Removing Jammed Paper From The Front Paper Feed Slot (B2)
User's Guide Solving Problems Removing Jammed Paper from the Front Paper Feed Slot (B2) 1. Remove the output tray and pull out the paper cassette. 2. Pull the lever. The cover comes off. 3. Remove the jammed paper.
Page 165: Removing Jammed Paper From The Paper Cassette (C1/C2/C3)
User's Guide Solving Problems 4. Reattach the cover. 5. Insert the paper cassette, and then set the output tray. Removing Jammed Paper from the Paper Cassette (C1/C2/C3) 1. Pull out the paper cassette.
Page 166: Removing Jammed Paper From Rear Cover 1 (D1) And Rear Cover 2 (D2)
User's Guide Solving Problems 2. Remove the jammed paper. 3. Insert the paper cassette. Removing Jammed Paper from Rear Cover 1 (D1) and Rear Cover 2 (D2) 1. Open rear cover 1. 2. Remove the jammed paper. Note: If you cannot remove the paper, pull rear cover 2 a little.
Page 167: Removing Jammed Paper From The Rear Cover (E)
User's Guide Solving Problems 3. Pull out rear cover 2. 4. Remove the jammed paper. 5. Insert rear cover 2. 6. Close rear cover 1. Removing Jammed Paper from the Rear Cover (E) 1. Open the rear cover.
Page 168: Removing Jammed Paper From The Adf (F)
User's Guide Solving Problems 2. Remove the jammed paper. 3. Close the rear cover. Removing Jammed Paper from the ADF (F) Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
Page 169 User's Guide Solving Problems 2. Remove the jammed paper. 3. Close the ADF cover. 4. Open the document cover.
Page 170: Paper Does Not Feed Correctly
User's Guide Solving Problems 5. Remove the jammed paper. 6. Close the document cover. 7. Raise the ADF input tray, and then remove the jammed paper. Paper Does Not Feed Correctly Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.
Page 171: Original Does Not Feed In The Adf
User's Guide Solving Problems ❏ Follow the paper handling precautions. ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the symbol inside the edge guide.
Page 172: Power And Control Panel Problems
User's Guide Solving Problems ❏ Do not load above the line just under the symbol inside the ADF edge guide. ❏ Check that the ADF icon appears on the control panel. If it does not appear, place the originals again. Related Information “Available Originals for the ADF”...
Page 173: Printout Problems
User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
Page 174: Copy Quality Is Poor
❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.
Page 175: An Image Of The Reverse Side Of The Original Appears In The Copied Image
User's Guide Solving Problems ❏ If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Cleaning the Paper Path” on page 137 & “Cleaning the Scanner Glass” on page 140 &...
Page 176: Printed Characters Are Incorrect Or Garbled
User's Guide Solving Problems ❏ Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the printing may slow down. Therefore, this feature should normally be disabled. ❏ Control panel Select Setup > Maintenance from the home screen, and then enable Thick Paper. ❏...
Page 177: The Printout Problem Could Not Be Cleared
User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information “Uninstalling Applications” on page 149 &...
Page 178: Postscript Printer Driver Problems
User's Guide Solving Problems PostScript Printer Driver Problems Note: The menu items and text on the printer driver vary depending on your computer's environment. Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏...
Page 179: Scanned Image Problems
❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.
Page 180: Characters Are Blurred
& Characters Are Blurred ❏ In Office Mode in EPSON Scan, select Image Option on the Image Adjustment tab, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
Page 181: Scanning Area Or Direction Is Not Correct
❏ When using the thumbnail preview for a large original in Professional Mode, the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Normal tab in the Preview window.
Page 182: Scanning Is Too Slow
Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 100 pages in single-sided scanning using the ADF, and up to 200 pages in 2-sided scanning using the ADF and when scanning using the scanner glass.
Page 183: Cannot Send Faxes
❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
Page 184: Cannot Send Faxes To A Specific Recipient
User's Guide Solving Problems ❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject incoming faxes that do not include header information. ❏ If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous calls.
Page 185: Memory Full Error Occurs
User's Guide Solving Problems ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error. ❏ 100 received documents have been saved in the inbox. ❏...
Page 186: Faxes Are Sent At The Wrong Size
User's Guide Solving Problems Related Information “Fax Mode” on page 26 & “Fax Settings” on page 33 & “Cleaning the Scanner Glass” on page 140 & “Cleaning the ADF” on page 138 & Faxes Are Sent at the Wrong Size ❏...
Page 187: Other Faxing Problems
User's Guide Solving Problems Other Faxing Problems Cannot Make Calls on the Connected Telephone Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone through the receiver, connect the phone cable correctly. Related Information “Connecting Your Phone Device to the Printer”...
Page 188: Operation Sounds Are Loud
Related Information “Saving Received Faxes in an External Memory Device” on page 110 & “System Administration” on page 29 & Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information “Contacting Epson Support” on page 217 &...
Page 189: Application Is Blocked By A Firewall
User's Guide Solving Problems Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
Page 190: Appendix
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows Color ink nozzles: 400 × 2 rows for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24 lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelope...
Page 191: Scanner Specifications
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200 × 16800 pixels at 1200 dpi Maximum Document Size 215.9 × 355.6 mm (8.5 × 14.0 in.) Legal Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 4800, 7200, 9600 dpi (50 to 4800 dpi in 1 dpi increments.)
Page 192: Wi-Fi Specifications
User's Guide Appendix Resolution Monochrome ❏ Standard: 203 × 98 dpi ❏ Fine: 203 × 196 dpi ❏ Super Fine: 203 × 392 dpi ❏ Ultra Fine: 406 × 392 dpi ❏ Photo: 203 × 196 dpi Color ❏ Fine: 200 × 200 dpi ❏...
Page 193: Security Protocol
You cannot use the following devices: ❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee all operations of externally connected devices.
Page 194: Supported Data Specifications
User's Guide Appendix Supported Data Specifications File Format JPEG with the Exif Version 2.3 standard taken by digital cameras DCF version 1.0 or 2.0 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF Version 1.7 compliant data file Image Size Horizontal: 80 to 10200 pixels...
Page 195: Electrical Specifications
Power off: Approx. 0.5 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications.
Page 196: System Requirements
User's Guide Appendix Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F). Environmental Specifications for Ink Cartridges Storage Temperature -20 to 40 °C (-4 to 104 °F) Freezing Temperature -23 °C (-9.4 °F) Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
Page 197: Available Fonts For Pcl
User's Guide Appendix Font Name Family HP Equivalent Garamond Antiqua, Halbfett, Kursiv, Kursiv Halbfett Garamond Mauritius Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Nimbus Sans Medium, Bold, Oblique, Bold Oblique Helvetica Nimbus Sans Narrow...
Page 198 User's Guide Appendix Font Name Family HP Equivalent Symbol Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv, Kursiv Halbfett Garamond Mauritius Marigold Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Nimbus Sans...
Page 199: List Of Symbol Sets
User's Guide Appendix OCR/Barcode Bitmap Font (for PCL5 only) Font Name Family Symbol OCR A OCR B Code39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or on the quality or color of the paper, OCR A, OCR B, Code39, and EAN/UPC fonts may not be readable.
Page 200 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ ISO 69: French ✓ ✓ ✓ ISO 29: German ✓ ✓ ✓ ✓ Legal ✓ ✓ ✓ ✓ ISO 8859/2 Latin 2 ✓ ✓ ✓ ISO 17: Spanish ✓...
Page 201 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ ✓ ✓ MC Text ✓ ✓ ✓ ✓ PC-850, Multilingual ✓ ✓ ✓ Ventura International ✓ ✓ ✓ PcEur858 ✓ ✓ ✓ Ventura US ✓ ✓ ✓ Pi Font ✓ ✓...
Page 202 User's Guide Appendix Symbol Set Attribute Font Classification Name ✓ Arabic8 ✓ HPWARA ✓ PC-864, Arabic ✓ Symbol ✓ Wingdings 579L ✓ ZapfDigbats ✓ OCR A ✓ OCR B ✓ OCR B Extension ✓ Code3-9 ✓ EAN/UPC The List of the Symbol Sets for PCL 6 Symbol Set Name Attribute Font Classification...
Page 203 User's Guide Appendix Symbol Set Name Attribute Font Classification ✓ ✓ ✓ Microsoft Publishing ✓ ✓ ✓ ✓ ISO 8859/10 Latin 6 ✓ ✓ ✓ DeskTop ✓ ✓ ✓ ✓ ✓ Math-8 ✓ ✓ ✓ ✓ Roman-8 ✓ ✓ ✓ Windows 3.1 Latin 2 ✓...
Page 204: Regulatory Information
Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 205: German Blue Angel
TBR21 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C551A For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Page 206: Saving Power
User's Guide Appendix ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
Page 207 User's Guide Appendix Caution: ❏ When carrying the printer, lift it using a stable position. Lifting the printer using an unstable position may result in injury. ❏ Because this printer is heavy, it should always be carried by two or more people when unpacking and transporting.
Page 208: Installing The Optional Units
User's Guide Appendix 7. Uninstall the optional paper cassette if it is installed. 8. Pack the printer in its box, using the protective materials. Note: If print quality has declined the next time you print, clean and align the print head. Related Information “Part Names and Functions”...
Page 209 User's Guide Appendix 2. Disconnect any connected cables. Note: If other optional paper cassette units have been installed, uninstall them as well. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Check the items supplied. 5.
Page 210 User's Guide Appendix 6. Remove the output tray and pull out the paper cassette. 7. Stack all optional paper cassette units on top of each other, and then secure them with the screws.
Page 211 User's Guide Appendix 8. Lower the printer gently onto the optional paper cassette aligning the corners, and then secure them with the screws using the screw driver that came with the optional paper cassette unit. Note: Depending on the configuration, some screws may be left over after assembly. 9.
Page 212 User's Guide Appendix 10. Insert a label showing the size of the paper to be loaded in the cassette into the holder. 11. Insert the paper cassette and then attach the output tray. 12. Place the sticker indicating the cassette number. 13.
Page 213: Accessing An External Usb Device From A Computer
User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver To use the installed optional paper cassette unit, the printer driver needs to acquire the necessary information. Setting the Optional Paper Cassette Unit in the Printer Driver - Windows Note: Log on to your computer as an administrator.
Page 214: Restricting Access To An External Usb Device From A Computer
❏ Saving received faxes on a computer using FAX Utility. Use Web Config or Epson Net Config to make the settings. The following describes the procedure for Web Config. 1. Start Web Config on the computer connected to the same network as the printer.
Page 215: Using An Email Server
User's Guide Appendix 5. Enter a user name and password as the user authentication, and then click Next. 6. Confirm the entry, and then click OK. Note: You can check the current settings with a status sheet that can be printed from the following menu. Setup >...
Page 216: Cannot Forward Received Documents To Email Server Setting Items
Contact your internet service provider to confirm the authentication method of the email server. The printer may not be able to communicate with an email server even if the authentication method is available since security may be enhanced (for example SSL communication is necessary). Visit the Epson support website for the latest information.
Page 217: Checking An Email Server Connection
Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
Page 218: Help For Users In Europe
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

Epson WF-6590 User Manual

Trademarks

About this Manual

Important Instructions

Administrator Settings

Printer Basics

Loading Paper

Placing Originals

Managing Contacts

Printing

Printing to Fit the Paper Size - Mac os X

Copying

Scanning

Faxing

Replacing Ink Cartridges and Other Consumables

Improving Print and Scan Quality

Applications and Network Service Information

Solving Problems

Appendix

Quick Links

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Summary of Contents for Epson WF-6590