Epson WF-4820 Series User Manual
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WF-4820/WF-4830 Series User's Guide

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  • Page 1 WF-4820/WF-4830 Series User's Guide...
  • Page 3: Table Of Contents

    Using Power Saving Settings ......................37 Changing the Sleep Timer Settings ....................37 Changing the Power Off Timer Settings ..................39 Epson Connect Solutions for Smartphones, Tablets, and More ............40 Setting Up Epson Connect Services....................40 Using Epson Email Print ....................... 42 Using the Epson Smart Panel Mobile App ..................
  • Page 4 Wi-Fi Infrastructure Mode Setup......................51 Selecting Wireless Network Settings from the Control Panel ............52 Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel ....... 54 Wi-Fi Direct Mode Setup ........................56 Enabling Wi-Fi Direct Mode (Simple AP) ..................56 Enabling Wi-Fi Direct Mode ......................
  • Page 5 Paper Loading Capacity ........................ 80 Double-sided Printing Capacity ..................... 84 Borderless Paper Type Compatibility .................... 86 Compatible Epson Papers........................87 Paper or Media Type Settings - Printing Software................89 Selecting the Paper Settings for Each Source - Control Panel ............90 Paper Type Settings - Control Panel .....................
  • Page 6 Changing the Language of the Printer Software Screens ............133 Changing Automatic Update Options ..................134 Printing with the Built-in Epson Driver - Windows 10 S..............135 Selecting Print Settings - Windows 10 S..................136 Printing on a Mac ..........................139 Selecting Basic Print Settings - Mac ...................
  • Page 7 Additional Scanning Settings - Main Settings Tab ............... 199 Additional Scanning Settings - Advanced Settings Tab ............... 200 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........201 Image Format Options......................... 202 Scan Resolution Guidelines ......................203 Faxing...............................
  • Page 8 Setting Up Basic Fax Features ....................208 Using the Fax Setup Wizard ....................208 Selecting the Line Type......................210 Setting the Number of Rings to Answer .................. 211 Selecting Advanced Fax Settings ....................212 Basic Settings - Fax ........................ 213 Send Settings - Fax.........................
  • Page 9 Checking Cartridge and Maintenance Box Status - Windows............263 Checking Cartridge and Maintenance Box Status - Mac ............. 266 Purchase Epson Ink Cartridges and Maintenance Box ..............267 Ink Cartridge and Maintenance Box Part Numbers..............267 Removing and Installing Ink Cartridges.................... 268 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 10 Print Head Cleaning ........................284 Cleaning the Print Head Using the Product Control Panel ............285 Cleaning the Print Head Using a Computer Utility..............286 Aligning the Print Head Using the Product Control Panel ..............288 Adjusting the Print Quality Using the Product Control Panel ............290 Cleaning the Paper Guide ........................
  • Page 11 Incorrect Colors ........................... 340 Solving Scanning Problems ......................341 Scanning Software Does Not Operate Correctly ................. 341 Cannot Start Epson Scan 2 ......................342 Scanning Speed is Slow ......................342 Cannot Save a Scan to a Shared Folder Over a Network............343 Solving Scanned Image Quality Problems ..................
  • Page 12 Image Consists of a Few Dots Only..................... 346 Line of Dots Appears in All Scanned Images................347 Straight Lines in an Image Appear Crooked ................347 Characters are Not Recognized During Conversion to Editable Text (OCR) ....... 347 Scanned Characters are Blurry ....................348 Image Colors are Patchy at the Edges ..................
  • Page 13 Binding Arbitration and Class Waiver ....................381 Trademarks ............................384 Copyright Notice..........................385 libTIFF Software Acknowledgment....................386 A Note Concerning Responsible Use of Copyrighted Materials........... 386 Default Delay Times for Power Management for Epson Products ..........386 Copyright Attribution ........................387...
  • Page 15: Wf-4820/Wf-4830 Series User's Guide

    WF-4820/WF-4830 Series User's Guide Welcome to the WF-4820/WF-4830 Series User's Guide. For a printable PDF copy of this guide, click here.
  • Page 16: Product Basics

    Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 17: Control Panel Buttons And Lights

    Parent topic: Product Basics Control Panel Buttons and Lights power button and light received fax light home button LCD screen help button The LCD Screen Status Icon Information Navigating the LCD Screen Parent topic: Using the Control Panel...
  • Page 18: The Lcd Screen

    The LCD Screen Select to show the Supply Status screen Displays the network connection status. Select to set up network connections. Select to change sound settings Select to display the Fax Data Information screen Displays various settings and functions. Swipe to the left to see additional options.
  • Page 19: Status Icon Information

    Scrolls the screen to the right. Returns to the previous screen Select a tab to display additional settings Displays the list of settings Performs the selected action Parent topic: Control Panel Buttons and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings.
  • Page 20: Navigating The Lcd Screen

    Icons Description Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is disabled. Press this icon to change the settings. Displays the Fax Data Information screen. The indicated setting has changed.
  • Page 21: Entering Characters On The Lcd Screen

    Close or open your fingers across the screen to zoom in or zoom out on a preview image Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. •...
  • Page 22: Viewing Animations

    Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Select the help icon. 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.
  • Page 23: Selecting Your Country Or Region

    You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
  • Page 24: Using Presets

    Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
  • Page 25 You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register.
  • Page 26: Changing Lcd Screen Language

    You see a screen like this: 6. Select Name. 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.
  • Page 27: Adjusting Control Panel Sounds

    You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. 1.
  • Page 28: Adjusting The Screen Brightness

    You see a screen like this: 4. Select Basic Settings. 5. Select Sounds. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8.
  • Page 29: Turning Off The Operation Time Out Setting

    You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Do one of the following: • Press the – or + icons to decrease or increase the brightness. • Press the brightness level on the LCD screen, select a number from the on-screen keypad, and press OK.
  • Page 30: Preventing Pc Connection Via Usb

    You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.
  • Page 31: Product Parts Locations

    You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
  • Page 32: Product Parts - Front

    Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front Automatic Document Feeder (ADF) cover ADF input tray ADF edge guides ADF document support ADF output tray Paper cassette 1...
  • Page 33 Paper cassette 2 (WF-4830 Series) Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
  • Page 34: Product Parts - Inside

    Product Parts - Inside Document cover Scanner glass Control panel...
  • Page 35 USB Type A port for external devices Scanner unit Ink cartridge holder (do not remove) Parent topic: Product Parts Locations...
  • Page 36: Product Parts - Back

    USB port AC inlet LINE port EXT port Parent topic: Product Parts Locations Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product.
  • Page 37: Using Power Saving Settings

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 38 You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. •...
  • Page 39: Changing The Power Off Timer Settings

    7. Select OK. 8. Select Wake from Sleep. 9. Select Wake with LCD Screen Touch. 10. Do one of the following: • Select On to wake the printer from sleep mode by tapping the LCD touchscreen or by pressing a button on the control panel.
  • Page 40: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
  • Page 41 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More...
  • Page 42: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 43: Using The Epson Iprint Mobile App

    Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
  • Page 44: Using Epson Scan To Cloud

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
  • Page 45: Using Airprint

    Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S)
  • Page 46: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
  • Page 47: Using Fire Os Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
  • Page 48: Using Epson Print And Scan App With Windows Tablets

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
  • Page 49 Related topics Wi-Fi or Wired Networking...
  • Page 50: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations...
  • Page 51: Wi-Fi Infrastructure Mode Setup

    Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings from the Control Panel Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel Parent topic: Wi-Fi or Wired Networking...
  • Page 52: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 53 7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
  • Page 54: Setting Up Wireless Printing From A Smart Device Using Epson Smart Panel

    Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your smart device directly to the product. Epson Smart Panel is available on iOS and Android devices.
  • Page 55 Wait for the completion message in the Epson Smart Panel app and do not cancel the configuration before it is completed. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.
  • Page 56: Wi-Fi Direct Mode Setup

    You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point. Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product.
  • Page 57 1. Press the home icon, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. You see this screen:...
  • Page 58: Enabling Wi-Fi Direct Mode

    Epson printing app on your device and select your product. Select Complete on the LCD screen. • For Android devices, select Android. Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.
  • Page 59 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7.
  • Page 60: Modifying The Wi-Fi Direct Network Name Or Password

    Modifying the Wi-Fi Direct Network Name or Password You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network. Note: If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
  • Page 61 You see this screen: 6. Do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name. • To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on- screen keyboard to enter your new Wi-Fi Direct password.
  • Page 62: Wi-Fi Protected Setup (Wps)

    • To enter a space, select Space. • To finish entering your network name or password, select OK. 8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. Note: Make a note of the SSID and password that appear.
  • Page 63: Printing A Network Status Sheet

    You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
  • Page 64: Printing A Network Connection Report

    You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
  • Page 65 You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking...
  • Page 66: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 67 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 68 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 69 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 70 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
  • Page 71: Configuring Email Server Settings

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
  • Page 72 You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.
  • Page 73: Email Server Settings

    9. Select Proceed to save your settings. 10. Select Close to exit. 11. Select Connection Check to verify the connection to the email server. Email Server Settings Parent topic: Wi-Fi or Wired Networking Related tasks Scanning to Email Email Server Settings Setting name Available options Description...
  • Page 74: Changing Or Updating Network Connections

    You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.
  • Page 75: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 76: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 77 You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
  • Page 78: Loading Paper

    Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Loading Paper in the Cassette Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel...
  • Page 79 4. Do one of the following: • To load Letter-sized paper, select Basic (WF-4820 Series). • To load Letter-sized paper in Cassette 1, select In Cassette 1(WF-4830 Series). • To load Letter-sized paper in Cassette 2, select In Cassette 2 (WF-4830 Series).
  • Page 80: Paper Loading Capacity

    Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. Select Letterhead or Preprinted as the paper type setting. • When loading paper longer than the cassette, select User-Defined as the paper size setting. Make sure the end of the paper is cut perpendicularly and do not touch paper that is being fed or ejected.
  • Page 81 Paper type Loading capacity Cassette 1 (upper cassette) Cassette 2 (lower cassette) (WF-4830 Series) Plain paper Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 Copy paper (8.46 ×...
  • Page 82 7.2 × 14 inches (182 × 356 Colored paper mm) to 8.5 × 47.2 inches (216 × 1200 mm) long Pre-printed paper sheet Epson Bright White Premium Paper 250 sheets Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte 100 sheets —...
  • Page 83 Paper type Loading capacity Cassette 1 (upper cassette) Cassette 2 (lower cassette) (WF-4830 Series) Card Stock Letter (8.5 × 11 inches — [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), Oficio 9 (8.46 ×...
  • Page 84: Double-Sided Printing Capacity

    Double-sided Printing Capacity Paper type Size Double-sided Printing Capacity Auto Manual Plain paper Letter (8.5 × 11 inches Up to the arrow mark 30 sheets [216 × 279 mm]), A4 (8.3 × 11.7 Copier paper inches [210 × 297 mm]), Executive Letterhead paper (7.25 ×...
  • Page 85 Paper type Size Double-sided Printing Capacity Auto Manual Epson Bright White Letter (8.5 × 11 inches 250 sheets 30 sheets Premium Paper [216 × 279 mm]) Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Premium Letter (8.5 × 11 inches —...
  • Page 86: Borderless Paper Type Compatibility

    Paper type Size Double-sided Printing Capacity Auto Manual Card Stock Letter (8.5 × 11 inches 10 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Executive (7.25 × 10.5 inches [184 × 267 mm]) Legal (8.5 × 14 inches —...
  • Page 87: Compatible Epson Papers

    You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
  • Page 88 Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 × 11 inches S041586 [216 × 279 mm]) Epson Bright White Premium Letter (8.5 × 11 inches S450218-4 Paper [216 × 279 mm]) Epson Multipurpose Plus Paper Letter (8.5 ×...
  • Page 89: Paper Or Media Type Settings - Printing Software

    8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 90: Selecting The Paper Settings For Each Source - Control Panel

    Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Presentation Paper Matte Presentation Paper Matte Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
  • Page 91: Paper Type Settings - Control Panel

    Epson Bright White Premium Paper Epson Multipurpose Plus Paper Envelopes Envelope Thick paper Card Stock Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss...
  • Page 92: Selecting The Default Paper Source Settings

    Paper Type setting Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Presentation Paper Matte Presentation Matte Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product.
  • Page 93: Paper Source Settings Options

    5. When you are finished, press the home button to exit. Paper Source Settings Options Parent topic: Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Available settings Description Settings option Paper Setting...
  • Page 94: Universal Print Settings Options

    You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description...
  • Page 95 Universal Print Available settings Description Settings option Skip Blank Page On Select On to skip printing of blank pages automatically Parent topic: Selecting the Universal Print Settings...
  • Page 96: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 97 1. Open the document cover.
  • Page 98: Placing Originals In The Automatic Document Feeder

    2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
  • Page 99 Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Note: To view animated instructions on how to place originals in the ADF, press the help button and select How To >...
  • Page 100 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges.
  • Page 101 4. Insert the originals into the ADF faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up.
  • Page 102: Adf Original Document Specifications

    5. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. WF-4820 Series...
  • Page 103 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 17 to 24 lb Approximately 35 sheets [216 × 279 mm]) (64 to 90 g/m²) A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches Approximately 10 sheets [216 ×...
  • Page 104 • Originals with labels, stickers, or sticky notes • Thermal paper • Originals with carbon paper backing • Originals that are bound • Transparencies • Irregularly-cut or angled originals Parent topic: Placing Originals in the Automatic Document Feeder...
  • Page 105: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
  • Page 106: Copying Options

    10. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Using Presets Loading Paper in the Cassette Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 107 Copying option Available settings Description Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text & Image Photo Text & Image(Best) Density Varying levels Adjusts the lightness or darkness of copies Reduce/Enlarge 100% Select the value and enter a value between 25% and 400% to reduce or enlarge the original.
  • Page 108 Copying option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Orientation Readable Direction Specifies the orientation of your originals (Original) Readable Direction: Left Direction...
  • Page 109 Copying option Available settings Description Image Quality Contrast : Adjusts the difference between the light and dark sections of the original: Saturation Adjusts the vividness of the colors Red Balance Adjusts the density of each color Green Balance Blue Balance Sharpness Adjusts the outline of the image Hue Regulation...
  • Page 110: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 111: Selecting Basic Print Settings - Windows

    Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 112 You see the Main tab of your printer settings window: 4. For the Paper Source setting (WF-4830 Series), select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
  • Page 113 7. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 8. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 114: Paper Source Options - Windows

    Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source (WF-4830 Series). Auto Select Automatically selects the paper source based on the selected paper size.
  • Page 115: Selecting Double-Sided Printing Settings - Windows

    Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 116 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
  • Page 117: Double-Sided Printing Options - Windows

    You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
  • Page 118: Print Density Adjustments - Windows

    Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Related references Double-sided Printing Capacity Related tasks Selecting Basic Print Settings - Windows...
  • Page 119: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 120 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
  • Page 121: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 122: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 123: Header/Footer Settings - Windows

    Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print.
  • Page 124: Selecting A Printing Preset - Windows

    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 125 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
  • Page 126: Selecting Extended Settings - Windows

    Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.
  • Page 127: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
  • Page 128: Printing Your Document - Windows

    Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 129: Locking Printer Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
  • Page 130 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.
  • Page 131: Locked Setting Options

    Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete Lets you add or delete a customized anti-copy pattern Settings Lets you select the arrangement, size, and other settings for the custom anti-copy pattern...
  • Page 132: Selecting Default Print Settings - Windows

    Setting Options Description All Document — Lets you lock all print settings Settings Parent topic: Locking Printer Settings - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 133: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
  • Page 134: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 135: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
  • Page 136: Selecting Print Settings - Windows 10 S

    Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 137 4. Click the Advanced button. You see a window like this: 5. Select the size of the paper you loaded as the Paper Size setting. 6. To print multiple copies, select or enter the number as the Copy Count setting. 7.
  • Page 138 9. Select the Layout tab. 10. Select the orientation of your document as the Orientation setting.
  • Page 139: Printing On A Mac

    13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
  • Page 140: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 141 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. To use an existing set of print settings, select Presets and choose a preset from the list. 6.
  • Page 142 7. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 8.
  • Page 143 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 10. Select the Paper Source you wish to print from. (WF-4830 Series) 11.
  • Page 144: Paper Source Options - Mac

    15. If you want to save your settings as a new printing preset, select Presets and then select Save current settings as Preset. Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Printing Software Related tasks...
  • Page 145: Print Options - Mac

    Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.
  • Page 146: Selecting Print Layout Options - Mac

    1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also select a custom setting to create a custom paper size. Note: You must select a compatible borderless paper type and size to print without borders.
  • Page 147: Selecting Double-Sided Printing Settings - Mac

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...
  • Page 148: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
  • Page 149: Managing Color - Mac

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
  • Page 150: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 151: Selecting Printing Preferences - Mac

    Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...
  • Page 152: Printing Your Document Or Photo - Mac

    Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. Permit temporary black printing Allows you to print using black ink when color ink is expended. Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper.
  • Page 153: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.
  • Page 154: Printing From A Smart Device

    Printing from a Smart Device You can print a document from a smart device running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
  • Page 155: Scanning

    Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
  • Page 156 • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
  • Page 157: Scanning To Email

    Scanning to a Memory Device Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Entering Characters on the LCD Screen Using Presets Related topics Setting Up and Scanning to a Network Folder or FTP Server...
  • Page 158 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the Contacts list. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press...
  • Page 159: Scanning To A Connected Computer

    Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.
  • Page 160 3. Select Scan. You see a screen like this: 4. Select Computer. You see a screen like this:...
  • Page 161: Setting Up A Wsd Port (Windows 7/Windows Vista)

    5. Select Select action and choose one of the following options: • Preview on Computer to preview the scan and select file save settings in ScanSmart. • Save as JPEG to save the scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file. 6.
  • Page 162: Scanning To The Cloud

    You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
  • Page 163 You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination.
  • Page 164: Scanning To A Memory Device

    5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 8. On the Scan tab, press the Upload icon to start scanning. Your product scans your original and saves the scanned file to the selected destination.
  • Page 165: Control Panel Scanning Options

    5. Select Memory Device. You see a screen like this: 6. If prompted, select a device. 7. Change any of the displayed settings on the Scan tab as necessary. 8. Select the Advanced tab to view and change additional scan settings, if necessary. 9.
  • Page 166 Scan to setting Available options Description Edit Location Communication Lets you select Network Folder (SMB) or FTP Mode Location (Required) Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder...
  • Page 167 Scan to setting Available options Description Scan Area Letter Select the page size for documents, then select the orientation of the original Legal Half Letter Envelope #10 5 × 7 4 × 6 8 × 10 Auto Cropping Select for photos with dark edges Max Area Select for most photos Original Type...
  • Page 168: Setting Up And Scanning To A Network Folder Or Ftp Server

    Parent topic: Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's contact list.
  • Page 169 • Windows 7: Click , right-click Computer, and select Properties. Check the Computer Name listed for your computer on the System window. Note: The settings in these steps may vary, depending on your version of Windows. See Windows Help for details on your operating system. 2.
  • Page 170: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel

    11. Select the Security tab and check that the Group or user names list at the top includes the current computer user and the administrators who can now access the folder. 12. Select the Sharing tab again and write down the Network Path listed under Network File and Folder Sharing at the top.
  • Page 171 5. Select Add Entry. 6. Select Add Contact. 7. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 8.
  • Page 172: Registering Contacts For Network Folder Or Ftp Scanning - Web Config

    Related tasks Scanning to a Network Folder or FTP Server Entering Characters on the LCD Screen Registering Contacts for Network Folder or FTP Scanning - Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer's internet browser.
  • Page 173: Scanning To A Network Folder Or Ftp Server

    8. Click Apply. After a moment, you see a message telling you that contact registration is complete. 9. Close your web browser. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Related tasks Scanning to a Network Folder or FTP Server Printing a Network Status Sheet Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder on your computer or on an FTP server using your...
  • Page 174 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select a frequently used location displayed on the Destination tab, if you created any. • Select Contacts and choose a saved location from the Contacts list. •...
  • Page 175: Starting A Scan Using The Epson Scan 2 Icon

    Placing Originals on the Product Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 176 You see an Epson Scan 2 window like this:...
  • Page 177: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 178 You see an Epson Scan 2 window like this:...
  • Page 179: Starting A Scan From A Smart Device

    Starting a Scan Starting a Scan from a Smart Device You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection. 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
  • Page 180 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
  • Page 181 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...
  • Page 182: Saving A Scan

    You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan...
  • Page 183: Attaching A Scan To Email

    • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.
  • Page 184: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.
  • Page 185: Printing A Scan

    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...
  • Page 186 Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below.
  • Page 187: Selecting Epson Scansmart Settings

    Scanning Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.
  • Page 188: Changing The Scan Settings

    2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings.
  • Page 189 You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings Related references Additional Scanning Settings - Main Settings Tab...
  • Page 190: Changing The File Name Settings

    Additional Scanning Settings - Advanced Settings Tab Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.
  • Page 191: Changing The Save Settings

    • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
  • Page 192 You see a screen like this: 2. Click the Save Settings tab.
  • Page 193: Save Settings

    4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...
  • Page 194 Setting Options Description General Generate PDF/A File Creates a PDF that conforms to PDF/A-1 standards Create file with all pages Saves all pages as one file Compression Level Selects the compression level for color or grayscale images JPEG Options Setting Options Description Image Quality Options...
  • Page 195: Customizing Action Icons

    Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button.
  • Page 196: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 197 You see this window:...
  • Page 198 9. Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 10. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 11. Reinsert your original into the ADF, if necessary.
  • Page 199: Additional Scanning Settings - Main Settings Tab

    Parent topic: Scanning Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.
  • Page 200: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
  • Page 201: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Note: The required Epson Scan 2 OCR Component Pro is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component using the Epson Software Updater if you want to perform OCR.
  • Page 202: Image Format Options

    Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
  • Page 203: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
  • Page 204 Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
  • Page 205: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 206 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 207 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product.
  • Page 208: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 209 Note: These settings can be locked by an administrator. If you cannot access or change these setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings > Fax Setting Wizard. You see a screen like this: 3.
  • Page 210: Selecting The Line Type

    • If you do not have a distinctive ring service, select Skip and go to step 9. Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each number is assigned a different ring pattern. You can use one number for voice calls and another for fax calls.
  • Page 211: Setting The Number Of Rings To Answer

    You see a screen like this: 3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Setting the Number of Rings to Answer...
  • Page 212: Selecting Advanced Fax Settings

    You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
  • Page 213: Basic Settings - Fax

    You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4.
  • Page 214 Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received.
  • Page 215: Send Settings - Fax

    Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so Triple your product can receive faxes on the correct...
  • Page 216: Receive Settings - Fax

    Parent topic: Selecting Advanced Fax Settings Receive Settings - Fax Set the save/forward or print options you want to use for incoming faxes. Fax Output Settings Setting Options Description Save to Inbox Save to Inbox Saves received faxes in the product's inbox Options when Selects an action to perform when you receive an memory is full...
  • Page 217: Report Settings - Fax

    Setting Options Description Auto Rotation If you have loaded A4-size paper, select On to rotate landscape-oriented incoming faxes so that they print correctly on the paper. Add Reception Select On to include the date, time, the sender's Information information, and a page number in the header of your incoming faxes.
  • Page 218: Security Settings - Fax

    Setting Options Description Fax Log Auto Print Does not print a fax log On(Every 30) Prints a fax log after every 30 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
  • Page 219: Setting Up The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 220 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
  • Page 221: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
  • Page 222: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
  • Page 223: Setting Up Contacts Using The Product Control Panel

    Setting Up Contacts Using the Product Control Panel Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic:...
  • Page 224 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select the icon. 5. Select Add Contact.
  • Page 225 You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 8.
  • Page 226: Editing Or Deleting A Contact

    Editing or Deleting a Contact You can edit or delete any of the contacts on your list. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4.
  • Page 227: Creating A Contact Group

    You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK.
  • Page 228 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon. 5. Select Add Group. You see a screen like this:...
  • Page 229: Editing Or Deleting A Contact Group

    6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and select OK.
  • Page 230 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete. You see a screen like this:...
  • Page 231: Sending Faxes

    Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. Select the contact you want to add or delete. Each selected contact is highlighted.
  • Page 232 Note: The product can queue up to 50 black-and-white fax jobs. You can check or cancel fax jobs in the queue using the Job Status menu. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3.
  • Page 233 • Select Contacts to display the contact list. Select one or more contacts (select the contact again to deselect it). You can also select the Search for Contacts field to search for recipients by name, index name, or entry number. Select Close when you are finished. •...
  • Page 234: Fax Sending Options

    Using Presets Related topics Placing Originals on the Product Setting Up Contacts Using the Product Control Panel Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine...
  • Page 235: Sending A Fax At A Specified Time

    Setting Options Description Direct Send Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this setting when sending a color fax, using ADF 2-sided or sending a fax to multiple recipients.
  • Page 236 You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9.
  • Page 237: Sending Faxes Using The Fax Utility - Windows

    Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet. 1. Open the file you want to fax and select the print command. You see a window like this: 2.
  • Page 238 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
  • Page 239: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 240 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 241 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
  • Page 242: Dialing Fax Numbers From A Connected Telephone

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone.
  • Page 243: Receiving Faxes

    5. Select Fax Settings and select any settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select the Send icon to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.
  • Page 244: Receiving Faxes Automatically

    Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode if necessary, select Settings > General Settings > Fax Settings > Basic Settings > Receive Mode. If an answering machine is connected, make sure the product's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
  • Page 245: Receiving A Fax By Polling

    Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.
  • Page 246: Viewing A Fax On The Lcd Screen (Using The Inbox)

    Viewing a Fax on the LCD Screen (Using the Inbox) You can save received faxes in your product's memory and view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4.
  • Page 247: Saving Faxes To An External Usb Device

    7. Select Save to Inbox. 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option. 10. Select Inbox Password Settings to set, change, or reset the password for the inbox. Note: You cannot set an Inbox password if you chose to print faxes when the inbox is full. 11.
  • Page 248: Checking Fax Status

    3. Select Settings > General Settings > Fax Settings > Receive Settings > Fax Output Settings. You see a screen like this: 4. Select Save to Memory Device 5. Select Yes to save the fax or Yes and Print to save and print the fax. Parent topic: Receiving Faxes Checking Fax Status...
  • Page 249: Printing Fax Reports

    You see a screen like this: 3. Select the icon. 4. Select Transmission Log and select the fax job you want to check. Note: If you see a numbered icon above the icon on your product's LCD screen or the received fax light is flashing, received faxes have been temporarily saved to the product's memory.
  • Page 250: Fax Report Options

    You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the previous fax that was sent or received through polling.
  • Page 251 Parent topic: Printing Fax Reports...
  • Page 252: Using External Usb Devices With Your Product

    Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
  • Page 253: Disconnecting A Usb Device

    File size Up to 2GB Number of files JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it.
  • Page 254: Printing Tiff Files

    3. Select JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: •...
  • Page 255: Print Setting Options - Device Mode

    4. Select the file you want to print. You see information about the file. 5. Do the following as necessary: • To print more than one copy, select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99). •...
  • Page 256 Print settings Available options Description Layout Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image 20-up Prints 20 images on one page Index Prints thumbnail images with file information Fit Frame Automatically crops the photo to fit into the selected photo layout...
  • Page 257: Transferring Files On A Usb Device

    Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices with Your Product Setting Up File Sharing for File Transfers from Your Computer...
  • Page 258: Transferring Files From A Usb Device To Your Computer

    You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product.
  • Page 259 4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it.
  • Page 260: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 261 • Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier. • Store ink cartridges with their bottoms down. Do not store cartridges upside down. • After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
  • Page 262: Check Cartridge And Maintenance Box Status

    Ink Consumption • This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer. However, when reinserting a cartridge, some ink may be consumed to guarantee printer performance.
  • Page 263: Checking Cartridge And Maintenance Box Status - Windows

    Press the supply status icon. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer.
  • Page 264 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 265 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
  • Page 266: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...
  • Page 267: Purchase Epson Ink Cartridges And Maintenance Box

    Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
  • Page 268: Removing And Installing Ink Cartridges

    822XL Yellow 822XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 269 2. Lift up the scanner unit until it clicks. The ink cartridge holder moves to the replacement position. If the ink cartridge holder returns to the home position (far right), repeat steps 1 and 2. Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product.
  • Page 270 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 271 4. Before opening the new cartridge package, shake it gently four or five times. Caution: Do not shake the cartridges after opening the packages, or ink may leak. 5. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one;...
  • Page 272 6. Remove the yellow tape from the base of the cartridge. Caution: Do not remove any other labels or seals, or ink will leak. 7. Insert the new cartridge into the holder and push it down until it clicks into place.
  • Page 273 Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 274: Printing With Black Ink And Expended Color Cartridges

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 275: Printing With Expended Color Cartridges - Mac

    Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
  • Page 276: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 277: Replacing The Maintenance Box

    Replacing the Maintenance Box If the maintenance box is full, a message appears on your product's LCD screen. Select How To and follow the steps on the LCD screen to replace the maintenance box.Make sure you have a new maintenance box before you begin. Note: In some print cycles a small amount of surplus ink may be collected in the maintenance box.
  • Page 278 4. Grasp the maintenance box and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 279 6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the tab on the maintenance box cover and reattach it. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 280: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 281: Print Head Nozzle Check

    Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.
  • Page 282 If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson support. Parent topic:...
  • Page 283: Checking The Nozzles Using A Computer Utility

    Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
  • Page 284: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
  • Page 285: Cleaning The Print Head Using The Product Control Panel

    Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.
  • Page 286: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 287 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 288: Aligning The Print Head Using The Product Control Panel

    • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 289 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Alignment. 6. Select one of the following options: • Ruled Line Alignment if vertical lines in your printout are misaligned. •...
  • Page 290: Adjusting The Print Quality Using The Product Control Panel

    • Horizontal Alignment: Select the number representing the pattern with the least amount of separation or overlap. 9. Select Done. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Cassette Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product.
  • Page 291: Cleaning The Paper Guide

    • Select the number representing the pattern with the least misaligned vertical line. • Select the number representing the pattern with the least amount of separation or overlap. 7. Continue following the on-screen instructions to finish the print quality adjustment. Parent topic: Adjusting Print Quality Cleaning the Paper Guide...
  • Page 292: Checking The Number Of Sheets On The Lcd Screen

    3. Select Maintenance. You see a screen like this: 4. Scroll down and select Paper Guide Cleaning. 5. Select the paper source you want to clean, if necessary. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. If you are using a cleaning sheet, repeat these steps up to 3 times.
  • Page 293 Related tasks Loading Paper in the Cassette...
  • Page 294: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year.
  • Page 295 5. Open the document cover.
  • Page 296 6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 297 8. Open the ADF cover.
  • Page 298: Transporting Your Product

    9. Use a soft, moist cloth to clean the rollers and the interior of the ADF. Caution: Using a dry cloth may damage the surface of the rollers. Do not use the ADF until the rollers are dry. 10. Clean the outer case and control panel with a soft, clean, and damp cloth. If there are stubborn stains, use a damp cloth with a mild detergent.
  • Page 299 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage the product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out.
  • Page 300 8. Secure the ink cartridge holder to the case with tape. 9. Lower the scanner unit. 10. Lower the control panel. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation.
  • Page 301: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Viewing the Help Screen Checking for Software Updates Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer...
  • Page 302: Checking For Software Updates

    2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support...
  • Page 303: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 304 EpsonNet Print Port for a network connection. correct. Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update Firmware Update from Epson's support website. If you still need help, contact Epson for support.
  • Page 305 LCD screen message Condition/solution DNS error. Check DNS settings. A communication error during scanning to a shared folder over a network has occurred. Try the following: • Make sure the computer you are scanning to is turned on and not in sleep mode. •...
  • Page 306 The printer will advise you when the pad requires replacing and this can only be performed by an authorized Epson Service provider. The Epson warranty does not cover the cost of this replacement.
  • Page 307: Running A Product Check

    Using AirPrint Creating a Shared Network Folder Accessing the Web Config Utility Selecting the Line Type Related topics Solving Paper Problems Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1.
  • Page 308: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 309: Solving Setup Problems

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration. 3. Select Restore Default Settings. You see a screen like this: 4.
  • Page 310: Product Does Not Turn On Or Off

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 311: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 312 • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.
  • Page 313: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 314: Wireless Network Connection Is Unstable On A Mac

    • If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless network interference between your product and your Mac.
  • Page 315: Cannot Print Over A Network

    9. If you disabled IEEE 802.3az for your computer's network adapter, enable it. 10. Reconnect the Ethernet cables from the router or access point to your computer and product. If problems still occur, other devices on the network may be causing them. Parent topic: Solving Network Problems Cannot Print Over a Network...
  • Page 316: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
  • Page 317: Solving Copying Problems

    Restart the product. • If the Firewall function is active, the product may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your product, and click Add.
  • Page 318: Product Cannot Copy

    Product Cannot Copy Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Originals Do Not Feed From the Automatic Document Feeder Parent topic: Solving Problems Product Cannot Copy If your product cannot make copies, try these solutions: •...
  • Page 319: Originals Do Not Feed From The Automatic Document Feeder

    Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: • Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.
  • Page 320: Solving Paper Problems

    Related tasks Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems...
  • Page 321: Paper Jam Problems In The Cassette

    Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Cassette Paper Jam Problems in the Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Cassette If paper has jammed in the cassette, follow the steps here to clear the jam. Note: Your product may look different than the one shown, but the steps are the same unless otherwise noted.
  • Page 322: Paper Jam Problems In The Rear Cover

    4. Carefully follow all paper loading instructions and reload the paper. 5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 323: Document Jams In The Automatic Document Feeder

    2. Squeeze the tabs and open the rear cover. 3. Carefully remove any jammed paper from inside the product. 4. Carefully remove any jammed paper from the duplexer. 5. Close the rear cover. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 324 3. Open the ADF cover. 4. Carefully remove any jammed pages.
  • Page 325 5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size.
  • Page 326: Paper Ejection Problems

    11. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Rear Cover Paper Jam Problems in the Cassette ADF Original Document Specifications Related tasks...
  • Page 327: Nothing Prints

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...
  • Page 328: Product Icon Does Not Appear In Windows Taskbar

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 329: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 330 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
  • Page 331: Solving Page Layout And Content Problems

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Extended Settings - Windows Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
  • Page 332: Too Many Copies Print

    Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these solutions: •...
  • Page 333: Border Appears On Borderless Prints

    • Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend to include the dust or stains. • Load paper in the correct direction and slide the edge guides against the edges of the paper. •...
  • Page 334: Incorrect Image Size Or Position

    • If your product is connected to a USB hub, connect it directly to your computer instead. • If incorrect characters still appear in your prints, try connecting your product using a different cable. • If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters.
  • Page 335: Slanted Printout

    Cleaning Your Product Slanted Printout If your printouts are slanted, try these solutions: • Make sure your paper meets the specifications for your product. • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. •...
  • Page 336: White Or Dark Lines In Printout

    White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 337 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Do not load more than the recommended number of sheets. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 338: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Related references Paper Specifications Compatible Epson Papers Related tasks Aligning the Print Head Using the Product Control Panel Selecting Double-sided Printing Settings - Windows Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 339: Grainy Printout

    Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Loading Paper in the Cassette Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: •...
  • Page 340: Incorrect Colors

    • Make sure the Grayscale setting is not selected in your printer software. • Select EPSON Standard as the Color Mode (Windows) or Mode (Mac) setting in the printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
  • Page 341: Solving Scanning Problems

    Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning Speed is Slow Cannot Save a Scan to a Shared Folder Over a Network...
  • Page 342: Cannot Start Epson Scan 2

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
  • Page 343: Cannot Save A Scan To A Shared Folder Over A Network

    • In the Epson Scan 2 window, click the icon. On the Scan tab, make sure Quiet Mode is disabled. Note: Quiet Mode is not available on all products. Parent topic: Solving Scanning Problems Cannot Save a Scan to a Shared Folder Over a Network...
  • Page 344: Solving Scanned Image Quality Problems

    Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Scanned Image Quality Problems Image Consists of a Few Dots Only...
  • Page 345: Scanned Image Quality Problems

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original.
  • Page 346: Image Consists Of A Few Dots Only

    To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: •...
  • Page 347: Line Of Dots Appears In All Scanned Images

    • Remove any lint or dirt from your original. • Do not press on the original or the document cover with too much force. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: •...
  • Page 348: Scanned Characters Are Blurry

    • When saving scanned images as Searchable PDFs, make sure the correct OCR language is selected. • Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original.
  • Page 349: Ripple Patterns Appear In An Image

    If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None. Parent topic:...
  • Page 350: Cannot Send Or Receive Faxes

    Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 351 • If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. • If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware.
  • Page 352: Cannot Receive Faxes With A Telephone Connected To Your Product

    Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on the LCD Screen (Using the Inbox) Loading Paper in the Cassette Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
  • Page 353: Fax Quality Is Poor

    • If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product. Once the faxes are saved on the USB device, they are deleted from the product's memory. Note: Make sure the USB device has enough available memory and is not write protected.
  • Page 354: Sent Fax Is Received In An Incorrect Size

    Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting. • If the back of the original appears in your sent fax, place a piece of black paper on the back of the original and fax it again.
  • Page 355: Solving Usb Device Problems

    Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device...
  • Page 356: Cannot Transfer Files To Or From A Usb Device

    • Make sure the device is compatible with the product. Parent topic: Solving USB Device Problems Related references External USB Device Specifications Related tasks Saving Faxes to an External USB Device Setting Up File Sharing for File Transfers from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions:...
  • Page 357 In the next window, select your product and click OK. Then follow any on-screen instructions. 5. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
  • Page 358: Uninstalling Product Software - Mac

    Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 359 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
  • Page 360: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 361: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 362 Paper types Plain paper and thick paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Weight Plain paper: 17 lb (64 g/m...
  • Page 363: Printable Area Specifications

    Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders Top/bottom/left/right margins: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.85 inches (47 mm) minimum Reduced print quality area/bottom: 1.77 inches (45 mm) minimum Single sheets - borderless...
  • Page 364: Automatic Document Feeder (Adf) Specifications

    Paper input Faceup loading Paper output Facedown ejection Paper size WF-4820 Series: US letter, 8.5 × 13, legal, or A4 size WF-4830 Series: US letter, A5, 8.5 × 13, legal, or A4 size Paper type Plain paper Paper weight 17 lb (64 g/m...
  • Page 365: Scanning Specifications

    Sheet feeding capacity WF-4820 Series: Approximately 35 sheets (US letter or A4) or 10 sheets (legal or 8.5 × 13) WF-4830 Series: Approximately 50 sheets (US letter, A4, or A5) or 10 sheets (legal or 8.5 × 13) Parent topic:...
  • Page 366: Fax Specifications

    Fax Specifications Fax type Black-and-white and color fax capability Support line Standard analogue telephone lines, PBX (Private Branch Exchange) telephone systems Speed Up to 33.6 kbps Resolution Monochrome Standard: 203 pixels per inch × 98 lines per inch (8 pixels per mm × 3.85 lines per mm) Fine: 203 pixels per inch ×...
  • Page 367: Ink Cartridge Specifications

    Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.
  • Page 368: Electrical Specifications

    Height Stored: 10.9 inches (277 mm) Printing: 10.9 inches (277 mm) Width Stored: 16.7 inches (425 mm) Printing: 16.7 inches (425 mm) Depth Stored: 15.3 inches (388 mm) Printing: 19.8 inches (503 mm) Weight 22.5 lb (10.2 kg) (without ink cartridges or power cord) WF-4830 Series Height...
  • Page 369: Environmental Specifications

    • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Hard disk drives and USB flash drives Formatted in FAT, FAT32, or exFAT.
  • Page 370: Interface Specifications

    Interface type Hi-Speed USB (Device Class for computers)* Hi-Speed USB (for Mass storage class for external storage) *: USB 3.0 cables are not supported. Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references...
  • Page 371 Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11 5 GHz (U.S. and Canada) W52 (36/40/44/48) W58 (149/153/157/161/165) Maximum radio-frequency 20 dBm (EIRP) power transmitted Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously.
  • Page 372: Safety And Approvals Specifications

    • Manufacturer: Seiko Epson Corporation. • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 373 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.
  • Page 374: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 375 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
  • Page 376: Ink Cartridge Safety Instructions

    • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions.
  • Page 377: Lcd Screen Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
  • Page 378: Wireless Connection Safety Instructions

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
  • Page 379: Fcc Compliance Statement

    If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 380 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 381: Binding Arbitration And Class Waiver

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 382 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 383 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
  • Page 384: Trademarks

    Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d). e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced involving a Dispute under this Agreement.
  • Page 385: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 386: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
  • Page 387: Copyright Attribution

    Parent topic: Copyright Notice Copyright Attribution © 2021 Epson America, Inc. 2/21 CPD-58814R2 Parent topic: Copyright Notice...

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