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WF-6530 User's Guide

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Summary of Contents for Epson WF-6530

  • Page 1 WF-6530 User's Guide...
  • Page 2 WF-6530 User's Guide Welcome to the WF-6530 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 3: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Printing and Scanning with NFC from Your Android Device Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 4 Control Panel Buttons and Lights power button and light home button Interrupt button Reset button Stop button The LCD screen back button The Status button and lights The numeric keypad The C clear button B&W button Color button...
  • Page 5 Status Icon Information Status Button Information Parent topic: Using the Control Panel Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions. Press to view or change the current network settings. Icons Description Displays additional information or instructions, such as on loading paper or placing a document.
  • Page 6 Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection has been established. The number of bars indicates the connection's signal strength. An Ad hoc connection has been established. A Wi-Fi Direct mode connection has been established.
  • Page 7: Setting A Password And Locking The Control Panel

    Function Description Confidential Job Displays jobs that require a password to print. Parent topic: Control Panel Buttons and Lights Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: •...
  • Page 8 9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
  • Page 9 Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select • To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select •...
  • Page 10 You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Save.
  • Page 11 You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset and press 7. Select Save. When you want to copy, fax, or scan using presets, select Presets and select your preset from the list. Parent topic: Setting a Password and Locking the Control Panel Related tasks...
  • Page 12: Changing Lcd Screen Language

    You see a screen like this: 3. Scroll down and select System Administration. 4. Scroll down and select Security Settings. 5. Select Access Control. 6. Select On. 7. Select whether Jobs Without Authentication are Allowed or Not Allowed. Parent topic: Using the Control Panel Related tasks Entering a User ID and Password for Printing...
  • Page 13: Adjusting Control Panel Sounds

    You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator.
  • Page 14: Adjusting The Screen Brightness

    You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select Sound. 6. Select Button Press. 7. Press to decrease or to increase the sound. 8. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions. Parent topic: Using the Control Panel Adjusting the Screen Brightness...
  • Page 15: Turning Off The Operation Time Out Setting

    You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left or right arrow button. 7.
  • Page 16: Product Parts Locations

    You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Operation Time Out. 6. Select Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back...
  • Page 17 Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. ADF cover (F) ADF edge guides ADF input tray ADF output tray Front paper feed slot edge guides Front paper feed slot (B2)
  • Page 18 Rear paper feed edge guides Paper support and extension Rear paper feed slot (B1) Feeder guard Output tray Paper cassette edge guides Paper cassette...
  • Page 19 Parent topic: Product Parts Locations Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover Scanner glass Control panel USB Type A port for external devices Print head...
  • Page 20 Parent topic: Product Parts Locations Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Rear cover 2 (D2) AC inlet Rear cover 1 (D1) Service USB port (do not remove sticker)
  • Page 21: Using Eco Mode And Other Power Saving Settings

    Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Eco Mode Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings...
  • Page 22: Changing The Sleep Timer Settings

    6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Related tasks Changing the Sleep Timer Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator.
  • Page 23: Changing The Power Off Timer Settings

    7. Select OK. Parent topic: Using Eco Mode and Other Power Saving Settings Related tasks Changing the Eco Mode Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator.
  • Page 24: Using Epson Email Print

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
  • Page 25: Using Epson Remote Print

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
  • Page 26: Using Airprint

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 27: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
  • Page 28: Printing And Scanning With Nfc From Your Android Device

    Printing and Scanning with NFC from Your Android Device You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your mobile device.
  • Page 29 4. Touch the NFC antenna of your mobile device to the NFC tag on your product. Note: If you do not see the NFC logo on your product, your administrator may have disabled NFC. The location of your mobile device's NFC antenna varies. See your mobile device documentation for more details. Epson iPrint opens.
  • Page 30 Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your mobile device to the product NFC tag on your product again.
  • Page 31 Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product...
  • Page 32: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 33 4. Select Wi-Fi Setup. You see a screen like this: 5. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide.
  • Page 34 Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. •...
  • Page 35 Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
  • Page 36 Related references Status Icon Information Status Icon Information Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary.
  • Page 37 The product sets up the network and displays the Wi-Fi network name (SSID) and password. You see a screen like this: 7. Scroll down to view the SSID and password. 8. Use your computer or wireless device to select the SSID displayed on the LCD screen, then enter the password shown.
  • Page 38 Note: If you change the Wi-Fi Direct password, you cannot use the built-in NFC functionality to connect to the product. If you have already connected devices or computers to your product via Wi-Fi Direct, they are disconnected when you change the password. 1.
  • Page 39 Note: Your password must be at least 8 and no more than 22 characters long. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. • Press to enter numbers and symbols. •...
  • Page 40 Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
  • Page 41: Printing A Network Status Sheet

    You see a screen like this: 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. 7. Press the home button. If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown.
  • Page 42: Configuring Email Server Settings

    1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Select Network Status. 4. Select Print Status Sheet. 5. Press one of the buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings...
  • Page 43 You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Network Settings > Advanced Setup > Email Server > Server Settings. You see a screen like this: 5. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider, if necessary, to confirm the authentication method for the email server.
  • Page 44: Changing Or Updating Network Connections

    Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic:...
  • Page 45 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related tasks Uninstalling Product Software - Windows Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.
  • Page 46 1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 47 6. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
  • Page 48: Loading Paper

    Loading Paper and Envelopes in the Rear Paper Feed Slot Loading Paper in the Front Paper Feed Slot Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel...
  • Page 49 2. Pinch and slide the front edge guide outward all the way, then pinch and slide the side edge guides to the marker for the paper size you are using. Paper size marker...
  • Page 50 3. Load paper with the printable side facedown and slide the front edge guide to the marker for the paper size you are using. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. Paper size marker 4.
  • Page 51: Loading Paper And Envelopes In The Rear Paper Feed Slot

    6. Extend the output tray and flip open the paper stopper. 7. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...
  • Page 52 1. Flip the feeder guard forward and pull up the paper support and extension. 2. Slide the edge guides outward.
  • Page 53 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
  • Page 54 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper or envelope, but not too tightly. 6. Extend the output tray and flip open the paper stopper.
  • Page 55: Loading Paper In The Front Paper Feed Slot

    7. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
  • Page 56 1. Extend the output tray and flip open the paper stopper. 2. Slide the edge guides to the paper size you are using.
  • Page 57: Paper Loading Capacity

    3. Insert the paper with the printable side facedown until the product pulls it in partially. Note: Keep the paper straight to prevent it from loading at an angle. 4. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: •...
  • Page 58 — 1 sheet 14 inches (215.9 × 355.6 mm) to 8.5 × 47.2 inches (215.9 × 1200 mm) Epson Bright White Paper Letter (8.5 × 11 inches 400 sheets 50 sheets [216 × 279 mm]) A4 (8.3 × 11.7 inches...
  • Page 59 Paper type Loading capacity Size Paper cassette Rear paper feed slot Epson Presentation Paper Letter (8.5 × 11 inches — 20 sheets Matte [216 × 279 mm]) size and smaller Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte...
  • Page 60: Available Epson Papers

    You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...
  • Page 61 8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
  • Page 62 Color paper Color Preprinted paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...
  • Page 63 You see a screen like this: 3. Select Paper Setup. 4. Select the paper source you want to change. You see a screen like this: 5. Select Paper Size. 6. Select the paper size you loaded. 7. Select Paper Type. 8.
  • Page 64 Recycled paper Recycled Color paper Color Preprinted paper Preprinted Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.
  • Page 65 Selecting the Default Printer Settings - Control Panel Setting the Universal Print Settings Parent topic: Loading Paper Selecting the Default Printer Settings - Control Panel You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
  • Page 66 You see a screen like this: 4. Select Printer Settings. 5. Select the Paper Source Settings options you want to use. 6. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the product could process when a memory full error occurs.
  • Page 67: Setting The Universal Print Settings

    Paper Source Available settings Description Settings option Auto Select Copy Select On for any of these settings to automatically print on Settings paper from any source containing paper that matches your paper settings. Other Error Notice Paper Size Notice Select On for either of these settings to display an error message when the selected paper type or size does not Paper Type Notice match the loaded paper.
  • Page 68 You see this screen: 4. Select Universal Print Settings. 5. Adjust the settings as necessary. 6. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your printed jobs.
  • Page 69 Universal Print Available settings Description Settings option Dry Time Standard Select the ink drying time you want to use when printing double-sided. Long Longer Skip Blank Page On Select On to skip printing of blank pages automatically. Parent topic: Setting the Universal Print Settings...
  • Page 70: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 72: Placing Originals In The Automatic Document Feeder

    2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.
  • Page 73 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
  • Page 74 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up.
  • Page 75 4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Scanning Copying Faxing...
  • Page 76: Copying Documents Or Photos

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
  • Page 77: Copying Options

    Note: To cancel copying, press the Stop button or select Cancel. Parent topic: Copying Related references Copying Options Available Epson Papers Related tasks Using Copy, Fax, and Scan Presets Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 78 Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copies multiple page documents onto one sheet. Also, select Settings and change the Document Orientation and 4-up Layout Order settings as necessary. ID Card Copies both sides of an ID card onto one side of a sheet of paper...
  • Page 79 Copying option Available settings Description Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Remove Punch Select On to erase the binding holes on a document Holes Collate Copy Select On to print multiple copies of a multi-page document...
  • Page 80: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 81 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 82 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 83 Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Paper Cassette 1 Selects the paper in cassette 1 as the paper source.
  • Page 84 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab.
  • Page 85 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
  • Page 86 You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
  • Page 87 Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
  • Page 88 Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 89 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
  • Page 90 Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
  • Page 91 Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
  • Page 92 High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
  • Page 93 Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
  • Page 94 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
  • Page 95 Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
  • Page 96 Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems.
  • Page 97 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the following: •...
  • Page 98 • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties.
  • Page 99 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description...
  • Page 100: Entering A User Id And Password For Printing

    Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance.
  • Page 101 5. Click the Settings button. 6. Enter your user name and password. 7. Click OK. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 102 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
  • Page 103: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 104: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 105: Table Of Contents

    Selecting Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 106 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 107 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
  • Page 108 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
  • Page 109 Paper Source Options - OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
  • Page 110 Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window.
  • Page 111: Selecting Double-Sided Printing Settings - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 112 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1.
  • Page 113: Managing Color - Os X

    Double-sided Printing Options and Adjustments - OS X You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
  • Page 114 Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 115: Selecting Printing Preferences - Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
  • Page 116 You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
  • Page 117: Printing Your Document Or Photo - Os X

    High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
  • Page 118 Printing Your Document or Photo - OS X Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Installing the Epson Universal Print Driver - Windows...
  • Page 119 Printing from a Computer Installing the Epson Universal Print Driver - Windows The Epson Universal Print Driver supports multiple printer languages, such as PCL and ESC/P-R, and can be installed on a Windows computer. Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.
  • Page 120 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
  • Page 121 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
  • Page 122 Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
  • Page 123 Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing.
  • Page 124 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help.
  • Page 125 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...
  • Page 126 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
  • Page 127 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...
  • Page 128 Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
  • Page 129 • Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...
  • Page 130 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences.
  • Page 131 Parent topic: Printing with the Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can lock some printer settings to prevent unauthorized changes. The following settings can be locked:...
  • Page 132 Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
  • Page 133 Allows printing on both sides of the paper Multi-Page Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper Parent topic: Locking Printer Settings - Epson Universal Print Driver - Windows...
  • Page 134 Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: • Windows 10: Right-click and select Control Panel > Hardware and Sound > Devices and Printers.
  • Page 135 You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
  • Page 136 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
  • Page 137: Cancelling Printing Using A Product Button

    Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product. Parent topic: Printing from a Computer...
  • Page 138: Starting A Scan

    Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
  • Page 139 • Memory Device saves your scan file on a USB device connected to your product. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Document Capture Pro allows you to scan over a network using your saved job settings in Document Capture Pro or Document Capture.
  • Page 140 Creating Contacts for Scanning Adding and Assigning Scan Jobs Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Using Copy, Fax, and Scan Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an image and email the scanned file using your product's control panel.
  • Page 141 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from your contacts list. • Select Enter Email Address, use the keyboard to enter the email address, and press 6.
  • Page 142 8. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 9. Press one of the buttons. Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Related tasks...
  • Page 143 You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following to select a folder or FTP location: • Select Contacts and choose a saved location in your contact list. •...
  • Page 144 7. Select Menu > File Settings. Change the Filename Prefix setting if necessary, then press the back button to return to the Folder/FTP screen. 8. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 145 Scan to setting Available options Description Location Communication Lets you select Network Folder (SMB) or FTP Mode Location Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder...
  • Page 146 Scan to setting Available options Description Document Type Text Specifies the type of original you are scanning Text & Image Photo Density –4 to +4 Adjusts the lightness or darkness of scanned images. Document Orientation Portrait Specifies the orientation of PDF documents Landscape Compression Ratio High...
  • Page 147 You see a screen like this: Note: You can print your list of contacts and groups if necessary. 4. Select Add Entry. You see a screen like this: 5. Do one of the following: • To create a contact for scanning to email, select Email. •...
  • Page 148 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for this entry (up to 30 characters), and press . (This field is optional.) 9. Do one of the following: • For an email contact, select the Email address field, use the displayed keyboard to enter the address, and press •...
  • Page 149: Starting A Scan With Document Capture Pro Or Document Capture

    4. If you want to assign scan jobs to the selection list on the product control panel, do one of the following: • Windows: Click Event Settings. • OS X: Click the icon at the bottom of the window, then click Event Settings. 5.
  • Page 150 Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
  • Page 151 You see a window like this: Note: With OS X, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads).
  • Page 152 • OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
  • Page 153 To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads). You see an Epson Scan window like this: Parent topic: Starting a Scan...
  • Page 154: Starting A Scan From A Scanning Program

    Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 155 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
  • Page 156: Selecting Epson Scan Settings

    Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
  • Page 157: Selecting The Scan Mode

    You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings...
  • Page 158 You see this window: 2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass.
  • Page 159 14. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 160 Scanning in Professional Mode Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
  • Page 161 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 162 • To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...
  • Page 163 Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode. Not all adjustment settings may be available, depending on other settings you have chosen. Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox.
  • Page 164: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
  • Page 165 You see this window:...
  • Page 166 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 167 Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
  • Page 168 Parent topic: Scanning in Professional Mode Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 169 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 170 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
  • Page 171 Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 172 Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.
  • Page 173 1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 174 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
  • Page 175 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image.
  • Page 176: Image Preview Guidelines

    Epson Scan. Follow these guidelines to determine the resolution setting you need: • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting.
  • Page 177 • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
  • Page 178: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
  • Page 179 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options: •...
  • Page 180 Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan.
  • Page 181: Scanning With Os X Using Image Capture

    With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
  • Page 182 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
  • Page 183 Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
  • Page 184: Scanning Special Projects

    Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
  • Page 185 You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.
  • Page 186 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All apps. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
  • Page 187 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use.
  • Page 188 • Windows 10: Click and select All apps. Select EPSON, then select EPSON Scan Settings. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan >...
  • Page 189: Connecting A Telephone Or Answering Machine

    Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wf6530.
  • Page 190 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 191 DSL connection Telephone wall jack DSL filter DSL modem...
  • Page 192 ISDN connection ISDN wall jack Terminal adapter or ISDN router...
  • Page 193 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
  • Page 194 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 195: Setting Up Fax Features

    Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
  • Page 196 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7.
  • Page 197 Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 198 4. Select Common Settings. 5. Select Date/Time Settings. You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) •...
  • Page 199 9. Select the date format you want to use. 10. Use the numeric keypad to enter the current date. 11. Select the time format you want to use. 12. Use the numeric keypad to enter the current time. Parent topic: Setting Up Basic Fax Features Using the Fax Setup Wizard You can setup the product's basic fax settings using the Fax Setting Wizard.
  • Page 200 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Start. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
  • Page 201 10. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 12. (Receive Mode is automatically set to Auto;...
  • Page 202 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
  • Page 203 You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
  • Page 204 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.
  • Page 205: Selecting Advanced Fax Settings

    6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
  • Page 206 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. You see a screen like this:...
  • Page 207 5. Select the group of settings you want to change. User Default Settings - Fax Send Settings - Fax Receive Settings - Fax Output Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features User Default Settings - Fax Set the default settings you want to use for faxing.
  • Page 208 Setting Options Description Direct Send Select On to send black-and-white faxes to a single recipient without saving the scanned image to memory; setting is disabled when sending a color fax or sending a fax to multiple recipients Continuous Scan from Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning...
  • Page 209 Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so your Triple product can receive faxes on the correct number of...
  • Page 210 LCD screen and print them. Save to Computer Select Yes and Print to have faxes saved to your computer and printed automatically; requires Epson FAX Utility Save to Memory Saves incoming faxes to a connected USB device;...
  • Page 211 Setting Options Description Attach Image to Report Off Does not include an image of the fax on transmission reports On(Small Image) Prints transmission reports with an image of the first faxed page; disabled if usingDirect Send.) On(Large Image) Fax Log Auto Print Does not print the fax log On(Every 30) Prints the fax log after 30 faxes are sent or received...
  • Page 212 Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network) Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Select to enter the header information and your...
  • Page 213 All apps, then select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 214 You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X.
  • Page 215: Setting Up Contacts And Contact Groups

    You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon. Parent topic: Setting Up Fax Features Setting Up Contacts and Contact Groups...
  • Page 216 Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Related tasks Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows...
  • Page 217 You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding.
  • Page 218 You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for this entry (up to 30 characters), and press .
  • Page 219 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select the icon for the contact you want to edit or delete.
  • Page 220 You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select .
  • Page 221 3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6. Select the number you want to use for the group you are adding. You see a screen like this: 7.
  • Page 222 9. Select Proceed. You see your contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select Save. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries.
  • Page 223 You see a screen like this: 4. Select the icon for the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the entire group, select Delete. • To edit the group, select Edit, select Proceed, then select the number next to the contact you want to add or delete.
  • Page 224 All apps > EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 225 You see this window: 4. Select Speed Dial/Group Dial List.
  • Page 226 You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
  • Page 227 Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
  • Page 228 You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
  • Page 229: Sending Faxes

    Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
  • Page 230 3. Select Fax. Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2- Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: •...
  • Page 231 6. If you want to preview your fax in black-and-white on the LCD, select Preview. (If the preview looks incorrect, select Retry, reposition the document or change the fax settings, and repeat this step.) Note: If you do not touch the preview screen for 20 seconds, your product sends the fax automatically.
  • Page 232 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes; select when sending black-and-white text documents Manual Lets you select from various density levels Document Size (Glass) Half Letter Sets the size for a document placed on the scanner...
  • Page 233 Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option. 1.
  • Page 234 Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Selecting the Date and Time Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product...
  • Page 235 Your original is scanned and stored until you overwrite or delete it. Note: You can store only one original at a time. Subsequent stored faxes overwrite the existing fax. You can also delete a stored fax from the Status Menu. Parent topic: Sending Faxes from the Product Control Panel Related references...
  • Page 236 You see a screen like this: 9. Select Job Monitor. 10. Select Communication Job. 11. Select the stored fax you want to send. 12. Select Send/View and select Send. Note: You can store only one original at a time. Subsequent stored faxes overwrite the existing fax. You can also delete a stored fax from the Status Menu.
  • Page 237 3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. Note: If you are using a pre-paid calling card, enter the number and password required to use the card before entering the destination fax number. 4.
  • Page 238 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 239 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
  • Page 240 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 241 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 242 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
  • Page 243: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
  • Page 244: Receiving Faxes Automatically

    If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
  • Page 245: Forwarding Received Faxes

    6. Hang up the telephone. Parent topic: Receiving Faxes Related references Receive Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
  • Page 246 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Fax Settings > Output Settings > Fax Output > Settings > Forward and select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 5.
  • Page 247: Receiving A Fax By Polling

    Parent topic: Receiving Faxes Related tasks Selecting the Date and Time Starting a Scan Using the Product Control Panel Related topics Setting Up Contacts and Contact Groups Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance.
  • Page 248: Checking Fax Status

    Viewing a Saved Fax You can save received faxes in your product's memory and view them on the LCD screen. Note: To use this feature, you must first enable Save to Inbox in the Output Settings menu. The Inbox can be locked by an administrator. If you cannot access the Inbox, contact your administrator for assistance.
  • Page 249: Printing Fax Reports

    You see a screen like this: 2. Do one of the following: • To check the status of current fax jobs, select Job Monitor, select Communication Job, and select the fax you want to check. • To check the history of faxes that have been sent or received, select Job History, select Receive Job or Send Job, and select the fax you want to check.
  • Page 250: Fax Report Options

    You see a screen like this: 3. Select Menu, select Fax Report, and select the report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings.
  • Page 251: Connecting And Using A Usb Flash Drive Or External Device

    Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
  • Page 252 USB Device Photo File Specifications Parent topic: Viewing or Printing from a USB Flash Drive or External Device Related references External USB Device Specifications USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary...
  • Page 253: Viewing And Printing From The Lcd Screen

    Viewing and Printing From the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF and PDF Files Photo Adjustment Options - Device Mode Print Setting Options - Device Mode Parent topic: Viewing or Printing from a USB Flash Drive or External Device Printing JPEG Photos...
  • Page 254: Printing Tiff And Pdf Files

    • To select all photos, select Menu > Select All Images. 5. To adjust a photo (adjustments modify only your printed copy, not the original file), select its thumbnail image and select Adjustments. Make the necessary adjustments and press the back button.
  • Page 255 8. When you are ready to print, press one of the buttons. Note: To cancel printing, press the Stop button. Parent topic: Viewing and Printing From the LCD Screen Related references Print Setting Options - Device Mode Photo Adjustment Options - Device Mode Select the image adjustment options you want to use when viewing and printing photos displayed on the LCD screen.
  • Page 256 Print Setting Options - Device Mode Select the print settings you want to use when printing from a USB device. Note: Not all options or settings may be available, depending on the file format. Print settings Available options Description Paper Source Various paper size Select the paper source that contains the paper size and and type settings...
  • Page 257 Setting Up File Sharing for File Transfers From Your Computer Before you transfer files from a computer to a USB device inserted into the USB port on the front of your product, you may need to set up your product's file sharing settings. Caution: Remove the USB device before you change this setting or you may lose data from the device.
  • Page 258 Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1.
  • Page 259: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 260: Checking Cartridge And Maintenance Box Status With Windows

    You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen. Note: The displayed ink and maintenance box levels are approximate. 3. For more information, select the ink cartridge images at the bottom of the screen. Parent topic: Check Cartridge and Maintenance Box Status Related tasks...
  • Page 261 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 262 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...
  • Page 263: Checking Cartridge And Maintenance Box Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...
  • Page 264: Purchase Epson Ink Cartridges And Maintenance Box

    (Canadian sales). You can also purchase supplies from an Epson authorized reseller. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
  • Page 265: Removing And Installing Ink Cartridges

    748XL Yellow 748XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 266 4. Push in the ink cartridge that you want to replace. The ink cartridge pops out slightly. 5. Pull the ink cartridge out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
  • Page 267 6. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 7.
  • Page 268 Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 269: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
  • Page 270 Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.
  • Page 271: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 272: Replacing The Maintenance Box

    Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. 1.
  • Page 273 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 274 6. Insert the new maintenance box into the holder and push it all the way in. 7. Close the rear cover 1 (D1). Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 275: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance...
  • Page 276 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Press the Color button. The nozzle pattern prints.
  • Page 277 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 10.
  • Page 278 Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
  • Page 279: Print Head Cleaning

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
  • Page 280 Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
  • Page 281 7. Press the Color button to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
  • Page 282 You see a window like this: 5. Click Start to begin the cleaning cycle. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
  • Page 283: Print Head Alignment

    Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 284 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Alignment. 7. Do one of the following: • If vertical lines are misaligned, select Ruled Line Alignment. • If your printouts look blurry, select Vertical Alignment. •...
  • Page 285: Cleaning The Paper Guide

    Letter (8.5 × 11 inches [216 × 279 mm]). • If paper does not feed correctly from the rear paper feed slot, load the cleaning sheet that comes with genuine Epson paper in the rear paper feed slot. 2. Press the home button, if necessary.
  • Page 286 4. Select Maintenance. You see a screen like this: 5. Scroll down and select Paper Guide Cleaning. 6. Select the paper source for the paper guide rollers you want to clean. 7. Press the Color button. 8. Do one of the following: •...
  • Page 287: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 288 5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 289 6. Raise the lever and open the ADF cover (F).
  • Page 290: Transporting Your Product

    7. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 8. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product...
  • Page 291 • When lifting the product, hold it as shown here. Holding other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. • Leave the maintenance box installed; otherwise ink may leak. •...
  • Page 292 7. If you are transporting the product over a long distance, place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. Keep the product level during transportation.
  • Page 293: Solving Problems

    Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at (U.S. downloads Canadian downloads).
  • Page 294: Product Status Messages

    • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also check for errors by pressing the Status button to display the Status Menu.
  • Page 295 Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
  • Page 296: Status Menu Error Codes

    Status Menu Error Codes If a job does not complete successfully, you can check the error code. Press the Status button, select Job History, and locate the incomplete job. Select the job to display the error code and additional information. Code Condition/solution The product was turned off by a power failure.
  • Page 297 Code Condition/solution The recipient's fax machine is busy. Wait a moment, then try again. The recipient's fax machine does not answer. Wait a moment, then try again. The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable correctly.
  • Page 298 Code Condition/solution The data size exceeds the maximum size for the attached files. Increase the Attached File Max Size setting in the scan settings or lower the file size of the scanned image. The memory is full. Retry after other ongoing jobs have finished. An authentication error occurred.
  • Page 299: Running A Product Check

    Code Condition/solution A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file. Check the network connection, make sure the settings are correct for the folder selected in the Where to Forward setting in the Setup menu, close the duplicate file, or disable read-only protection.
  • Page 300 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson.
  • Page 301: Resetting Control Panel Defaults

    Parent topic: Solving Problems Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 302: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
  • Page 303: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 304: Network Software Cannot Find Product On A Network

    • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...
  • Page 305: Cannot Print Over A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 306 • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. •...
  • Page 307: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
  • Page 308: Solving Copying Problems

    Solving Copying Problems Check these solutions if you have problems copying with your product. Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Originals Do Not Feed From the Automatic Document Feeder Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions:...
  • Page 309: Paper Feeding Problems

    Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot. • If paper does not feed from the rear feed slot, try cleaning the paper guide using an Epson cleaning sheet.
  • Page 310 Paper Jam Problems in the Front Cover (A) If paper has jammed in the front cover, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Open the front cover. 3. Remove any paper inside, including torn pieces. Caution: Be careful to not touch any parts inside the product to prevent damage to it.
  • Page 311 4. Close the front cover. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Note: If any torn pieces of paper remain in the product, select Setup > Maintenance > Remove Paper after clearing the paper jam error.
  • Page 312 3. Remove the output tray and pull out the paper cassette. 4. Pull the lever to lower the cover.
  • Page 313 5. Carefully remove any paper jammed inside the product. 6. Raise the cover. 7. Reattach the output tray and insert the paper cassette. 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 314 2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product.
  • Page 315 4. Carefully follow all paper loading instructions and reload the paper. 5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 316 3. Carefully remove any jammed paper. Caution: Do not touch the paper feed mechanism. 4. Pull out rear cover 2 (D2).
  • Page 317 5. Remove any jammed paper from the duplexer. 6. Replace rear cover 2 (D2). 7. Close rear cover 1 (D1). 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
  • Page 318 3. Raise the lever and open the ADF cover.
  • Page 319 4. Carefully remove any jammed pages.
  • Page 320 5. Close the ADF cover, then raise the document cover.
  • Page 321 6. Carefully remove any jammed pages.
  • Page 322 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
  • Page 323: Paper Ejection Problems

    Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
  • Page 324: Product Icon Does Not Appear In Windows Taskbar

    2. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button.
  • Page 325: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
  • Page 326: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
  • Page 327: Incorrect Margins On Printout

    • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software. • Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if necessary.
  • Page 328: Slanted Printout

    • Make sure your paper is positioned correctly for feeding into the printer. • Clean the scanner glass and document cover. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Slanted Printout If your printouts are slanted, try these solutions:...
  • Page 329: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 330: Faint Printout Or Printout Has Gaps

    • Clean the paper path. Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
  • Page 331: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems Solving Scanning Problems Check these solutions if you have problems scanning with your product.
  • Page 332: Scanning Software Does Not Operate Correctly

    • If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
  • Page 333: Solving Scanned Image Quality Problems

    • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it. • If the user restriction feature (Access Control) is enabled, a user ID and password are required to scan.
  • Page 334: Line Of Dots Appears In All Scanned Images

    • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
  • Page 335 Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
  • Page 336: Scan Area Is Not Adjustable In Thumbnail Preview

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
  • Page 337 • Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine. • If user restriction has been enabled, you may need to enter a user name and password. Contact your administrator for assistance.
  • Page 338: Cannot Receive Faxes With A Telephone Connected To Your Product

    Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
  • Page 339: Sent Fax Quality Is Poor

    Sent Fax Quality is Poor If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution setting on the control panel. • Try adjusting the density setting on the control panel. •...
  • Page 340: Received Fax Is Not Printed

    Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is clear of any errors. The product cannot print received faxes if an error has occurred with the product, such as a paper jam. •...
  • Page 341 Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
  • Page 342 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.
  • Page 343: Where To Get Help

    Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Speak to a Support Representative Before you call Epson for support, please have the following information ready: •...
  • Page 344: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...
  • Page 345: Os X System Requirements

    • Windows Server 2012R2 • Windows Server 2012 • Windows Server 2008R2 • Windows Server 2008 • Windows Server 2003R2 • Windows Server 2003 Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
  • Page 346: Fax Specifications

    Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Color depth Color: 10 bits per pixel per color internal, 8 bits per pixel per color external Black and white: 10 bits per pixel per color internal, 1 or 8 bits per pixel per color external...
  • Page 347: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 348: Printable Area Specifications

    Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: Print quality may decline in the shaded areas shown here. Single sheets Top/bottom/sides: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.81 inch (46 mm) minimum Reduced print quality area/bottom: 2.01 inches (51 mm) minimum...
  • Page 349: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
  • Page 350: Dimension Specifications

    Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –9.4 °F (–23 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Dimension Specifications...
  • Page 351: Environmental Specifications

    Interface Specifications Interface type Hi-Speed USB (for computer) Hi-Speed USB (for external USB device) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications External USB Device Specifications Do not use devices with the following requirements: •...
  • Page 352: Network Interface Specifications

    Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Magneto-optical drive 1.3GB Hard disk and USB flash drives...
  • Page 353: Safety And Approvals Specifications

    Ethernet Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) IEEE802.3az (Energy Efficient Ethernet); connected device should be IEEE802.3az compliant Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps Half duplex Connector RJ-45 Note: Use a category 5e or higher STP (shielded twisted pair) cable to prevent risk of radio interference. Security Protocol IEEE802.1X;...
  • Page 354: Important Safety Instructions

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
  • Page 355 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
  • Page 356: Ink Cartridge Safety Instructions

    • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.
  • Page 357: Wireless Connection Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
  • Page 358: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
  • Page 359 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 360 Parent topic: Notices Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc. Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation.
  • Page 361: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 362: Copyright Attribution

    Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

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