Part 3. Errors And Troubleshooting; Power-Up Errors; Single Power-Up Error - ELZAB Eco Print Operator's Manual

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Part 3. Errors and Troubleshooting

In case of any troubles and errors, check this section before contacting the system administrator or the service
support center – perhaps, the problem can be easily resolved. All errors are arranged in tables and divided into 3 main
groups for their easier location: Power-Up Errors, Main Mode Errors, and Printing Errors. Each table consists of the
following columns:

"Message" column contains the message displayed by the scale, if an error occurs;

"Description" column contains a short explanation of the problem;

"Troubleshooting" column contains recommendations to be undertaken to resolve the problem.
If neither this section nor the system administrator or your service support center have managed to resolve
your problem, you can address the Service Support Team of SHTRIH-M Company based in Moscow, Russia:

Working hours – 10.00 to 19.00 Moscow time (07.00 to 16.00 UTC);

Tel.: +7 (495) 787-6090;

Fax: +7 (495) 787-6099;

E-mail: support@shtrih-m.ru;

Web: www.shtrih-m.ru.

3.1 Power-Up Errors

The scale runs a self-test at power-up. If the unit is improperly installed, out of order, etc., and the self-test
detects this, the scale will display information about the detected errors after all power-up procedures described in
paragraph 1.6 Scale Power-Up. There are also several errors not related to the unit self-test. In Table 1 in Error Type
column they are marked with the tag "—" (not self-test) and the rules described in paragraphs 3.1.1 – 3.1.4 do not
apply to them. If such errors make further operation of the scale impossible, they are marked with the tag "—/B" (not
self-test, operation blocked).

3.1.1 Single Power-Up Error

If the power-up self-test detects a single error, its message will be displayed by the scale after the power-up
procedure. The first line of the display will contain an message disclosing the nature of the error, and the second line
will contain an instruction to press the key
The scale then proceeds with displaying troubleshooting recommendations (refer to paragraph 3.1.4
Troubleshooting Recommendations Display Mode). A complete list of power-up errors and their troubleshooting is
given in Table 1 below.
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to continue operation of the scale, like in
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Illustration 26 below:
Illustration 26