ELZAB Eco Print Operator's Guide Introduction This Operator's Guide describes the use of SHTRIH-PRINT 4.5 digital label printing scales (hereinafter LP Scale or scale). SHTRIH-PRINT 4.5 LP scales are available in five designs: SHTRIH-PRINT, SHTRIH-PRINT M, SHTRIH-PRINT FI, SHTRIH- PRINT S, and SHTRIH-PRINT PV. Each design can be produced with a vacuum fluorescent display (VFD, code D1) or a liquid crystal display (LCD, code D2).
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ELZAB S.A. +48 32 272 20 21 www.elzab.pl the system administrator). If PLU data contains an item message number, message text will be printed on a label, provided that this function is enabled in the label format selected by the system administrator. If messages are disabled, the maximum quantity of PLUs that can be stored in the scale will be 22700.
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ELZAB Eco Print Operator's Guide The scale printer can use labels with the height of 30 to 120 mm and the width of 60 mm. The inner diameter of the paper roll (spool) should be 40 mm, the outer diameter of the paper roll should be no more than 120 mm. The scale should be configured by the system administrator to operate with the loaded format of label paper.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl Part 1. Getting Started 1.0 Scale Operation Precaution Measures Important! The scale must be powered from an outlet with a proper grounding. Do not use electric networks, outlets, and power cords without proper grounding – it can cause scale damage and operator injury!
ELZAB Eco Print Operator's Guide 1.1 Scale Installation The scale installation site should not prevent customers from observing the alpha-numeric display and the load receptor of the scale. Air flow from air conditioning systems or doorways should not influence scale operation. SHTRIH- PRINT, SHTRIH-PRINT M, and SHTRIH-PRINT FI scales should be placed on an even (preferably horizontal) and firm surface.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl 1.3 Quick Access Keypad 1.3.1 Quick Access Keypad (SHTRIH-PRINT and SHTRIH-PRINT M Models) Illustration 3 The keys are designed to provide quick access to preset items, price values, and to call up certain...
ELZAB Eco Print Operator's Guide 1.3.2. Quick Access Keypad (SHTRIH-PRINT FI and SHTRIH-PRINT PV Models) Illustration 4 The keys are designed to provide quick access to preset items, price values, and to call up certain functions (see Illustration 4). All quick access keys are divided into three equal groups marked with different colors.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl 1.4 Numeric and Functional Keypad These keys are used to input numeric values (for example, unit price, PLU number, etc.). This key deletes entered numeric values like unit price of a weight item being weighed, or unit price and quantity of a non-weight item in Non-Weight Item Mode.
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ELZAB Eco Print Operator's Guide This key switches on Quick Access Keys Program Mode, if the display tag REG is off. If the display tag REG is on, the key switches on Save Item Price to Scale PLU Memory Mode.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl 1.5 Display Illustration 6 The display of the scale (see Illustration 6) has two lines containing various information. In Main Mode, the upper line of the display shows the following information (left to right): ...
ELZAB Eco Print Operator's Guide Illustration 7 Illustration 8 1.6 Scale Power-Up Illustration 7 above shows the position of the power switch 1 at the bottom of SHTRIH-PRINT, SHTRIH-PRINT M, and SHTRIH-PRINT FI scale designs. Illustration 8 above shows SHTRIH-PRINT PV hanging scale with the side door open providing access to the fuse holder 1 and the power switch 2.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl Illustration 10 The scale then enters Main Mode. Let the scale warm up for 10 minutes before using it. Check the paper in the printing mechanism. If necessary, load a new paper roll (refer to paragraph 1.7 Loading Paper in Printing Mechanism).
ELZAB Eco Print Operator's Guide 1.7.2 Printing Mechanism (SHTRIH-PRINT PV Models) To access the printing mechanism, open the side door. Please see Illustration 12 on the left for the main view of the printing mechanism: 6. Feeding Unit of the Printer;...
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ELZAB S.A. +48 32 272 20 21 www.elzab.pl right direction and labels are positioned properly; Wind the paper around the take-up unit of the printer (5 in Illustration 11 and 3 in Illustration 12) and fix it with the clamp. Arrows on the printer unit indicate the proper direction of winding the paper;...
ELZAB Eco Print Operator's Guide Part 2. Scale Operation The principal function of the scale is product cost calculation by its measured weight and a set unit price and subsequent printing a label. The general operating procedure is described below: ...
ELZAB S.A. +48 32 272 20 21 www.elzab.pl Illustration 14 To display the first line of the item name again, press the key The both lines with an item name, if they do not fit the display, can be scrolled to the right and to the left with the keys .
ELZAB Eco Print Operator's Guide Illustration 15 To select a displayed item for processing, press the key – the scale will quit Item Search Mode and the displayed item will be selected. To quit Item Search Mode without selecting an item, use the key .
ELZAB S.A. +48 32 272 20 21 www.elzab.pl Discard a selected item after a standard label has been printed/automatically printed (refer to paragraph 2.5.1 Standard Labels); Discard a selected item after a period of idle waiting (idle waiting is a period of time over which the scale operator has not changed the weight on the platter/pan and has not pressed any key).
ELZAB Eco Print Operator's Guide preset unit price values correspond with what quick access keys). Numbering of quick access keys depend on the status of the display tag REG (refer to paragraph 1.3 Quick Access Keypad). It may be necessary to change the status of the display tag REG with the key before setting unit price.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl weight and will be removed – the display tag ZERO will turn on. The operator can then add a new product to the tare and calculate its cost. The quantity of tare-out operations is unlimited. The total tare weight should not exceed the Tare Max Weight value indicated on the special sticker under the display.
ELZAB Eco Print Operator's Guide the quantity equals to “1”); The display tag PCS will turn on confirming that the scale is in Quantity Editing Submode; Using the numeric keys enter the quantity of a non-weight product; ...
ELZAB S.A. +48 32 272 20 21 www.elzab.pl 3. Label paper must be properly loaded in the printing mechanism; label format should match the one selected by the system administrator (refer to paragraph 1.7 Loading Paper in Printing Mechanism). If printing is done on labels smaller than the label size configured in the scale settings, the scale will display a warning message “Incomplete printing!”.
ELZAB Eco Print Operator's Guide Unknown Tare Weight on Scale). To use the automatic printing function, always select an item or set unit price first, and then place the product on the weigh platter/pan. It is redundant to use the key for automatic label printing.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl transaction to the grand totals memory by pressing the key . For details refer to paragraph 2.5.1 Standard Labels. 2.7.2 Void from Grand Totals Memory Press the key to void the last transaction added to the grand totals memory: the scale will display a message “Transaction voided!”...
ELZAB Eco Print Operator's Guide 2.7.4 Change Calculation To calculate change amount due to a customer with several transactions added to the GT memory (refer to paragraph 2.7.1 Add to Grand Totals Memory), press the key . The scale will enter Change Calculation Mode and display the grand totals sales amount and number of transactions.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl memory; The scale can simultaneously print a label and add a transaction cost to the GT memory, only if this option is enabled by the system administrator. The operation of grand totals memory and the automatic label printing functions is described in details in paragraphs 2.7 Grand Totals Memory and 2.6.
ELZAB Eco Print Operator's Guide Press the key – the scale will display a message “Save price to PLU”; Press the key to store the new item unit price to the PLU memory of the scale; the scale will return to Main Mode.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl To enter a new time value, use the numeric keys . Upon pressing a numeric key, the digit being edited will be highlighted by the blinking cursor. To edit the next digit, press the key .
ELZAB Eco Print Operator's Guide To enter Currency Exchange Rate Program Mode, press a corresponding quick access key (contact the system administrator) – the scale will return the current value of the currency exchange rate in the second line of the display...
ELZAB S.A. +48 32 272 20 21 www.elzab.pl current date from the internal real-time clock. Item production date can be programmed in PLU data, and it will be automatically used to calculate item expiration date. It is possible to enter a new production date for an item, if it is undefined or if it needs to be modified. Press a corresponding quick access key (contact the system administrator) –...
ELZAB Eco Print Operator's Guide Illustration 22 To enter the first 12 digits of an arbitrary bar code (BC), use the numeric keys . The last digit of the BC will be automatically calculated by the scale. Use the key to delete the last entered digit, if the blinking cursor is in the end in the line.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl 2.11 Functions Remotely Controlled by System Administrator In Main Mode some of the functions can be remotely performed by the system administrator from the PC. Scale operators are informed about these actions with messages displayed by the scale. Urgent message is a specially designed function to instantly transmit a short message from the system administrator to the operator.
ELZAB Eco Print Operator's Guide system administrator to check how exactly the DB has been updated and what has changed. 2.11.3 Selected PLU Update Warning If an item is selected (the display tag PLU is on) and the system administrator has updated PLU data of this item in the DB of the scale, the scale will automatically update the data of the selected item on the display, show a message “Item has been changed!”, and emit an error beep, so that a scale operator could notice that data of the selected item...
ELZAB S.A. +48 32 272 20 21 www.elzab.pl Part 3. Errors and Troubleshooting In case of any troubles and errors, check this section before contacting the system administrator or the service support center – perhaps, the problem can be easily resolved. All errors are arranged in tables and divided into 3 main groups for their easier location: Power-Up Errors, Main Mode Errors, and Printing Errors.
ELZAB Eco Print Operator's Guide 3.1.2 Multiple Power-Up Errors A situation may occur, when the power-up self-test detects several errors. In this case, the scale will display a warning about multiple errors as in Illustration 27 below: Illustration 27 After this warning the scale will display an invitation to view the list of detected errors or to skip this, as in...
ELZAB S.A. +48 32 272 20 21 www.elzab.pl paragraph 3.1.4 Troubleshooting Recommendations Display Mode). 3.1.4 Troubleshooting Recommendations Display Mode Having displayed information about single or multiple errors, the self-test may recommend the following troubleshooting scenarios depending on how critical the errors are: 1.
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ELZAB Eco Print Operator's Guide Message Error Type Description Troubleshooting The display is off, or the display is on No message with the indicated message. Repeating displayed / SHTRIH- error beep. The scale would not enter —/B Contact the system administrator.
ELZAB S.A. +48 32 272 20 21 www.elzab.pl Message Error Type Description Troubleshooting Weighing is disabled. Operation The analogue-to-digital converter of only in Non-weight Mode. Report ADC error! the weigh module is out of order. the error to the system administrator.
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ELZAB Eco Print Operator's Guide Message Description Troubleshooting The scale emits a short double-beep error sound, when the keys for operation with the grand totals These functional keys are blocked by Contact the system administrator. the system administrator. memory ( ) or the key pressed.
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ELZAB S.A. +48 32 272 20 21 www.elzab.pl Message Description Troubleshooting To set the weight to zero, the platter/pan of the scale should be empty. If it is still Zero not set! Impossible to set the weight to zero.
ELZAB Eco Print Operator's Guide Message Description Troubleshooting Returned to an attempt to enter Autoprinting Threshold Program Autoprinting disabled! Mode with a quick access key, when Contact the system administrator. automatic label printing is disabled by the system administrator. Returned to an attempt to call up a...
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ELZAB S.A. +48 32 272 20 21 www.elzab.pl Message Description Troubleshooting This error may occur in an attempt to This operation requires an item to be print a label. PLU not selected! selected first. Manually entered unit price This error may occur in an attempt to is disabled by the system administrator.
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ELZAB Eco Print Operator's Guide Message Description Troubleshooting Quantity value error for a non-weight System error. Contact the system Invalid quantity! item. administrator. System error. Contact the system Invalid weight! Weight value error. administrator. System error. Contact the system Invalid tare! Tare weight value error.