Main Messages And Their Remedies - Konica Minolta Bizhub C353P User Manual

Troubleshooting
10.10

Main messages and their remedies

Message
Set correct paper
Check paper Size
Check paper Type
Capacity Over XXXX Remove Pa-
per
Account Name
Over Max Allowance Total Ctr for
User
Please delete job.
Door open
Please close.
IU not installed
Please set IU. [X]
Toner Not Installed
Please set Toner Cartridge. [X]
No Waste Toner Box
Please install Waste Toner Box.
Replenish paper
Toner low.
Replace when indicate [X]
Replace Toner & Clean Elec. Charg-
er W [X]
Replace Staple cartridge
Misfeed detected.
XXXX Remove paper.
HDD Password Error
Encryption pass Err
Trouble C-xxxx
If any message other than those listed above appears, perform the operation described in the message.
C353P
Cause
Paper of a suitable size is not loaded
in a paper tray.
Since the maximum amount of pa-
pers for the indicated finisher output
tray has been exceeded, the machine
is unable to make prints.
Account track settings have been
specified. Prints cannot be made un-
less an account name and its correct
password are entered.
The limit on the number of prints that
can be made has been reached.
Since a machine door or cover is
open or an option is not installed cor-
rectly, the machine is unable to make
prints.
The imaging unit is not installed cor-
rectly.
The indicated toner cartridge is not
installed correctly.
The waste-toner box is not installed
correctly.
The indicated tray has run out of pa-
per.
The toner for the indicated color is
about to run out.
Since the toner for the indicated color
has run out, the machine is unable to
make prints.
The staples have run out.
Since a paper misfeed occurred, the
machine is unable to make prints.
The password is incorrect.
The encryption key is incorrect.
The machine malfunctioned and is
unable to make prints.
Remedy
Either select a different size or feed
paper of a suitable size from the by-
pass tray.
Remove all papers from the indicated
tray.
Type in your account name and pass-
word. (See
p. 7-25.)
Contact your administrator.
Make sure that all doors and covers
are closed and that all options are in-
stalled correctly.
Reinstall the supplies or parts, or
contact your technical representa-
tive.
Load paper into the indicated tray.
(See and
p. 1-22, p. 1-23 p. 1-25.)
Prepare to replace the toner cartridge
according to your maintenance
agreement.
Replace the toner cartridge accord-
ing to your maintenance agreement.
Replace the staple cartridge.
(See
p. 11-14.)
Clear the paper misfeed.
(See
p. 10-4.)
Register the correct password.
Register the correct encryption key,
or format the HDD.
Inform your service representative of
the code displayed on the display
panel.
10
10-51