D-Link DVX-1000 User Manual page 71

All the features are activated according to their priority. If you have a
higher priority feature configured for the same user, which could be
overriding the currently activated feature. Please refer '
Table
' for more details.
11. Why doesn't Follow me – Call forwarding work, even though I've
enabled it from the phone?
Some features like Follow me – call forwarding, require additional
configuration which can only be done through the web page. Unless
this configuration is done, the feature will not work even though it is
activated.
12. Why do my calls go to unexpected targets?
The call server routes your calls using the routing information you have
provided. Please check if you have any routes configured which could
be interfering with the correct routing of your call. Please refer
' Configuring Routes
13. Why does my voicemail log on fail even though I've dialed the correct
PIN?
DVX-1000 tries to capture information regarding the voice mailbox you
are trying to access from the extension you are calling from. In certain
cases where the network infrastructure does not forward such
information, log on might fail because of the unavailability of caller
information. In such an eventuality, you can dial '*' as soon as you dial
into the voice mail number and you will be prompted for your
extension and password.
14. How do I stop recording a voice message?
You can press any key to stop recording voice messages.
15. How many voice messages can I have in my mailbox?
With the maximum mailbox size for a user (5000KB), you can have
approximately 26 voicemail messages of duration 20Secs.
16. Why can't I forward a message multiple times to the same user?
DVX-1000 does not allow forwarding the same information multiple
times to the same user to satisfy stringent memory utilization
requirements. If the message is accompanied by a forwarding note
then it can be forwarded multiple times.
17. Why is voice prompt upload failing for certain voice prompts that my
media player can play comfortably?
DVX-1000 supports only media files satisfying the following criterion
Format: wav (8kHz, 8bit, mono, muLaw).
Max file size: 200 Kb
All other formats will be rejected.
18. Why does the CDR archive that I downloaded appear misaligned?
CDR Archives are stored in a tab separated format, we recommend
viewing them in an advanced editor such as Microsoft word, Excel or
Openoffice.
19. How can I export CDR's to Microsoft Excel?
D-Link Confidential
' for more information on how to configure routes.
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DVX-1000 User Manual
Feature Priority