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D-link DVX-1000 User Manual

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   Summary of Contents for D-link DVX-1000

  • Page 2: Table Of Contents

    Setting Other Parameters ...16 Configuring the Call Server ...17 General Configuration ...17 User Configuration ...18 Adding a New User ...19 Customizing Features for Users ...21 D-Link DVX-1000 User Manual Table of Contents Call Forwarding ...22 Modifying User Details...23 Registrations ...24 Configuring Gateways ...26 Configuring Routes ...28...

  • Page 3

    Stacking Multiple DVXs ...61 Configuring DVX1 ...63 Configuring DVX2 ...67 Making calls ...69 Command Line Interface ...70 Frequently Asked Questions ...78 D-Link DVX-1000 User Manual Appendix ...83 Firewall ...83 Firewall Feature List ...83 Firewall Feature Description ...84 Technical Specifications ...88 Contacting Technical Support ...90...

  • Page 4: Product Overview

    The tasks described in this document are intended for service providers and network administrators who guide the deployment of VoIP services. Note: Copyright to this manual is owned by D-Link Systems. This document shall not be reproduced, distributed or copied without the permission from D-Link Systems.

  • Page 5: Package Contents

    • Ethernet Cable • Manual and Warranty on CD System Requirements The following browsers have been tested to be fully compatible with the DVX-1000 web interface: • Internet Explorer (Version 6.0 and above) • Netscape (Version 7.0 and above) • Mozilla (Version 5.0 and above) •...

  • Page 6: Introduction

    The DVX-1000 features a fanless solid-state design offering years of non-stop operation. The compact housing can be easily fastened to the wall of your distribution closet or stacked with your existing Ethernet switches or PSTN Gateways. The DVX-1000 is designed with dual processors for supporting up to 25 simultaneous calls.

  • Page 7: Features

    • License Server - The DVX-1000 comes with a license of maximum of 5 users with access to both basic and advanced features. Additional users can be added to the system by purchasing additional licenses.

  • Page 8: Hardware Overview

    Power LED A solid light indicates a proper connection to the power supply. D-Link DVX-1000 User Manual Hardware Overview LEDs Link/Act LEDs A solid light indicates a connection to the network. This LED blinks during data transmission.

  • Page 9: Rear Panel (connections)

    Reset Pressing the Reset button restores the router to its original factory default settings. D-Link DVX-1000 User Manual Hardware Overview Rear Panel (Connections) Console Use the supplied console cable to connect to a serial port on your computer to use the Command Line Interface (refer to page 70).

  • Page 10: Installation

    3. The power indicator and LAN indicator should be ON, if the corresponding LAN Port is connected to a Local Network. 4. DVX-1000 comes with the default IP address of 10.0.0.1. You can change the ip address through CLI (Command Line Interface) or web interface.

  • Page 11: Configuration

    (for security reasons, we recommend changing the default administrator password). Regular users are allowed to configure only their individual features. The DVX-1000 web interface can be accessed from any web browser supporting frames and java script. Internet explorer (Version 6.0 and above) is the preferred browser.

  • Page 12: Configuring The Ip Settings

    Assigning a static IP for the DVX-1000 is the recommended method for IP configuration as it is advisable to have the call server work on a fixed IP address. To configure a static IP for DVX-1000, select static and enter an IP, subnet mask and gateway.

  • Page 13: Dns Server Configuration

    DNS Server Configuration DVX-1000 has a Domain Name Service (DNS) client built in that will resolve hostnames accessing the DNS server that is configured. To set the DNS server that is relevant to your network, access the system configuration page; modify the primary and secondary DNS servers and click apply.

  • Page 14: Time Configuration

    Automatically configuring the system time using NTP DVX-1000 can synchronize its system time with an NTP server that has been configured. This server could either be a local LAN NTP server, that in turn synchronizes with a stratum 1 or stratum 2 NTP server, or directly a stratum1 or 2 NTP server that is relevant to your network.

  • Page 15: Smtp Server

    Section  - Configuration SMTP Server DVX-1000 uses an Simple Mail Transfer Protocol (SMTP) server to send notifications by email. The server IP address and port have to be configured correctly for delivering mails. The default administrative user’s email id will be used as the sender’s address for sending notification mails.

  • Page 16: Setting Other Parameters

    The following options can be specified in this section: RTP Port (Min & Max) - The minimum and maximum ports that DVX-1000 uses for its media. Changing this also modifies the firewall settings to block ports other than the ones configured.

  • Page 17: Configuring The Call Server

    General Configuration The DVX-1000 Call Server configuration information can be viewed by clicking Call Server > Configuration. To change the configuration, click on Edit. The following configuration options can be changed.

  • Page 18: User Configuration

    Section  - Configuration User Configuration A user needs to be configured before registration. The current user configuration information can be obtained by clicking, Call Server > Users. D-Link DVX-1000 User Manual...

  • Page 19: Adding A New User

    User Extension - SIP (user Extension) user identifier with which the client would send registration. This could be the phone number of a SIP phone. Example: for user extension 9001 and domain name dlink.com, the client would use the URI sip:9001@dlink.com for registration. Email ID - User’s Email id. D-Link DVX-1000 User Manual...

  • Page 20

    Section  - Configuration RouteGroup - Route group that the user belongs to. DVX-1000 comes with a default route group configured with a local route, for all local numbers to be contacted. UserGroupId - UserGroup to which the user belongs. Every user belongs to at least one of the user groups. Which users group a particular user belongs to will determine the functionality of some features like call pickup.

  • Page 21: Customizing Features For Users

    Change feature password - Change the password used for feature activation and deactivation from a phone. This password is also used for accessing the user’s mailbox. No answer timeout - The time after which incoming calls are forwarded when Call forward on No Answer is enabled. D-Link DVX-1000 User Manual Customizing Features for Users...

  • Page 22: Call Forwarding

    Date - Select the dates between which this rule should be enforced. Days of week - Select the weekdays on which this rule will be effective, or select ‘All days’ to activate this rule irrespective of the weekday. D-Link DVX-1000 User Manual...

  • Page 23: Modifying User Details

    Clicking the icon in the Edit column in Call Server > Users will allow you to edit user information. All the information that is configured while adding the user, except the ‘User Extension’ can be modified here. D-Link DVX-1000 User Manual...

  • Page 24: Registrations

    Note: A new registration for a particular user extension cannot be added unless a SIP user is configured with that extension. User Extension - Specifies the user extension for registration. For the registration to be successfully added, the user extension should be a configured user in SIP users. D-Link DVX-1000 User Manual...

  • Page 25

    Expiry Time - Specifies the expiry time for the registration. The registration would expire after the specified expiry time. While adding a registration, Expiry Time is specified in seconds, whereas while displaying current registrations, it shows the time and date at which the registration would expire. D-Link DVX-1000 User Manual...

  • Page 26: Configuring Gateways

    Gateways are used to connect the DVX-1000 to external SIP-based servers or PSTN networks. The DVX-1000 can be connected to other SIP servers by configuring the servers as ‘INET’ gateways. The DVX-1000 can connect to a PSTN network through a ‘PSTN’ gateway. This is not to be confused with the default gateway configured during system configuration.

  • Page 27

    Port - Port number of the outbound proxy. Registration Required - Check this box if DVX-1000 needs to register with the external gateway. If this box is unchecked, DVX expects the gateway to register to it. In either case, the SIP User extension, Username and Password configured below will be used for the registration.

  • Page 28: Configuring Routes

    Route. All Routes except the highest priority Route can be deleted from a RouteGroup. Deletion of a RouteGroup is possible only if it is not being used by any user. The following are the route configuration options: RouteGroupName - Specify a new unique RouteGroup Name (Max 20 Char). D-Link DVX-1000 User Manual...

  • Page 29

    Dialed Digits - Dialed strings to be matched to select this route entry. A dialed string of ‘*’ matches any string of 0 or more elements. Prefix - Prefix to be added to the number after masking. D-Link DVX-1000 User Manual...

  • Page 30: Configuring Groups

    Note: Each Group (User/Hunt Group) can have a maximum of 20 users. Beyond this a new user group has to be created to add more users. Also, a user can belong to a maximum of 5 user groups. D-Link DVX-1000 User Manual Configuring Groups...

  • Page 31: Using The Feature Manager

    This can be configured to be a custom number. Care should be taken that no two feature codes conflict. Edit - This link can be followed to change the feature code for the feature. D-Link DVX-1000 User Manual...

  • Page 32: Activating And Deactivating Features

    For example, if * is the feature prefix, 14 is the feature code for ‘Do Not Disturb – Forward to Voicemail’ and 1234 is the password, user could dial *1141234 to activate ‘Do Not Disturb – Forward to Voicemail’ feature. D-Link DVX-1000 User Manual...

  • Page 33: Call Feature Description

    All the calls would be forwarded to voicemail. Follow Me – Call Forwarding - This feature allows a user to configure DVX-1000 to forward calls to different numbers based on time. This feature is very useful when a user knows where he will be during a particular interval of time on some day, and all calls to him will be forwarded to a number he has configured for that time interval.

  • Page 34

    • SEQUENTIAL - The extensions in the hunt group are tried one by one sequentially starting from the first extension, i.e. if extensions 111, 222 and 333 are members of a SEQUENTIAL hunt group, in that order, and calls made to that hunt group, extensions are tried sequentially starting at extension 111. D-Link DVX-1000 User Manual...

  • Page 35: Parking Calls And Retrieving Parked Calls

    222. Parking Calls and Retrieving Parked Calls DVX-1000 allows users to park active calls and then retrieve them from any extension by using a token number. Parking an active call During an active call carry out the following steps to park the call.

  • Page 36: Configuring The Auto Attendant

    Section  - Configuration Configuring the Auto Attendant The Auto Attendant will act as your virtual operator to direct callers to the appropriate extensions or mailboxes based on your custom configuration. D-Link DVX-1000 User Manual...

  • Page 37: Configuring Voice Prompts

    Click on Voice Prompts to get to the upload page. The left pane of this page is used to upload the voice prompts and the right pane shows a listing of the prompts that are currently available to the user. D-Link DVX-1000 User Manual...

  • Page 38: Uploading Voice Prompts

    You can customize the way the IPPBX presents options to users who dial into the auto attendant, select your preferred prompts which are to be played when certain common events occur and specify an auto attendant number into which users can dial into access this menu. D-Link DVX-1000 User Manual Uploading Voice Prompts Deleting Voice Prompts...

  • Page 39: Configuring Auto Attendant Parameters

    Key: This is the DTMF digit that activates the menu option. If the user dials this digit the action specified will be executed. Prompt: Select the voice prompt that describes the menu option here. eg. “Dial zero to contact sales”. The voice prompts D-Link DVX-1000 User Manual...

  • Page 40

    2. The fields on the top half of the page will be filled with the values from the option you want to edit. Change the required fields. 3. Click on Update, The changes will reflect in the configured options list. D-Link DVX-1000 User Manual...

  • Page 41: Holiday Menu Configuration

    3. The selected menu options will be deleted from the list. Holiday Menu Configuration The Holiday menu configuration can be accessed by selecting the holiday menu hyperlink from the configuration page. The configuration tasks are identical to the main menu mentioned above. D-Link DVX-1000 User Manual...

  • Page 42: Configuring Calendar Information

    2. Click on Add to add it to the list of holidays listed on the right side. To delete, select the holidays in the listing and click on Delete. After all the changes have been made, click Apply to update the configuration. D-Link DVX-1000 User Manual...

  • Page 43: Restoring The Default Menu

    Please note that the the voice prompt configuration will not be restored. The prompts that you have configured in the Configuration page will remain active for the default menu. D-Link DVX-1000 User Manual...

  • Page 44: Configuring The Voicemail Server

    The voice mail server configuration includes setting the voice mail number, i.e. the number to which a user has to dial in to access his mailbox. The administrator can also specify a mail box size. This will be enforced on a per user basis. These configuration parameters can be accessed from Voicemail > Configuration. D-Link DVX-1000 User Manual...

  • Page 45: Using The Mail Box Admin

    Received - Specifies the time at which the voicemail was received. Priority in this column indicates a high priority voice mail. New voice mails are displayed in bold font. Click on any of the column headings to sort the voice mails. D-Link DVX-1000 User Manual...

  • Page 46: Configuring The Conference Server

    Configuring the Conference Server Multi-party conferences can be scheduled and conducted using the conferencing facility built into DVX-1000. Conferences can be conducted among SIP based phones. There are two kinds of users, Creators and participants. Only the users with ‘Creator’ privileges can create and delete conferences. By default the IPPBX Administrator has the ‘Creator’ privileges.

  • Page 47

    Conference Number Conference Type Duration Parameters Conference Parameters Authentication Parameters D-Link DVX-1000 User Manual Specify a unique Conference Number. Specify the type of conference (Dial-In/ Dial-Out). Time Specify the time parameters for the conference. The start and stop time (24hour clock), Start and Stop Date, and the Days Date on which to start the conference.

  • Page 48: Viewing Conference Details

    If this list is altered at any time, the new configured list will come into effect immediately. In the case of an ‘All User’ conference the recording is available to all users. D-Link DVX-1000 User Manual...

  • Page 49: Licensing

    DVX-1000 comes preloaded with licenses for 5 users. Additional licenses can be purchased at a later time. The feature set for the user licenses contains the following features: • Caller ID • Call waiting • Call History • Call Hold •...

  • Page 50: Provisioning

    The configuration file that has to be sent out each of these devices has to be uploaded to DVX through the web interface. These files are identified by Vendor ID and Model No. The administrator has the option to add a new configuration file or delete a configuration file from the Provisioning > Configuration file page. D-Link DVX-1000 User Manual...

  • Page 51: Software Upgrade

    It is possible to remotely upgrade the DVX-1000 software. This is possible by accessing the web link software upgrade from the home page of the DVX-1000 web interface. The software to be upgraded will be sent to the administrator in the form of a zipped tar file DVX_v1.0.0.tgz.

  • Page 52: Upgrading From A Linux Machine

    Viewing Upgrade History It is possible to view the upgrade history of the DVX-1000 from its web interface. When the link History is clicked from the home page of the DVX-1000 web interface, a pop up window appears. This page contains details regarding what upgrades have been made on the board, whether these upgrades succeeded, who performed these upgrades, the time of upgrade and so on.

  • Page 53: Installing An Ssl Certificate

    Configuring the system through the Command Line Interface. The Quality of Service (QoS) for the real time traffic originating from the DVX-1000 can be configured. The configuration pages of the Auto attendant, Voicemail and the conference server, each have a separate configuration for the QoS.

  • Page 54: Factory Reset

    Factory Reset has to be enabled with caution. This is because several settings/configuration options that have been modified will be restored to the factory defaults. When factory reset is enabled from the web interface of the DVX-1000 the following changes will be effected to the system: •...

  • Page 55

    • Registrations: All current active registrations will be retained in the DVX database. This is so that the configured users are not forced to re-register every time the DVX-1000 goes back to the factory default settings. • Gateways: All the PSTN and INET gateways configured will be deleted on factory reset. These have to be reconfigured after reset.

  • Page 56

    • System Time Configuration: After factory reset, the time configuration mechanism will go back to “Manual” and the default date and time set will be “January 1st 2005,10:10:35 “.(This is the time and date setting that the DVX originally ships with). D-Link DVX-1000 User Manual...

  • Page 57: System Reboot

    System Reboot DVX-1000 can be rebooted from the web interface by clicking on the reboot link. It causes the system to restart. This gives the admin the added advantage of being able to reboot the system from the web interface.

  • Page 58

    • Validity - Validity for billing (0 – Invalid call, 1 – Valid Call) The file will contain values in a tab separated format which is best viewed using an advanced editor such as Microsoft word, Excel or OpenOffice writer. D-Link DVX-1000 User Manual...

  • Page 59: Viewing Alarms

    No Gateway Configured SMTPC failure Database Backup/ Restore Alarm Not Used Corrupted files restored D-Link DVX-1000 User Manual Viewing Alarms Component This alarm is Generated when the ‘IP Mode’ in System ‘System Configuration’ page is ‘DHCP’ and the system could not get an IP from DHCP server.

  • Page 60: Configuration Backup And Restore

    Configuration Backup and Restore DVX-1000 provides a means to backup configuration to a host and upload a previously backed up configuration through the web interface. This feature can be accessed by clicking on Backup/restore in the menu tree. Click on Backup and the configuration backup file will be downloaded to your system.

  • Page 61: Stacking Multiple Dvxs

    Section  - Configuration Stacking Multiple DVXs A single DVX-1000 can support up to 25 extensions. More extensions can be supported by cascading DVXs. Gateways and ITSP accounts can be shared seamlessly across DVXs. An example configuration for setting up two DVXs to support 50 extensions is shown below.

  • Page 62

    9. No phone number on the PSTN network with access to the PSTN gateway should be able to call any extension or account on the INET gateway. 10. No extension or account on the INET gateway should be able to call any phone number on the PSTN network through the PSTN gateway. D-Link DVX-1000 User Manual...

  • Page 63: Configuring Dvx1

    PSTN or INET gateway cannot be routed back to the INET or PSTN gateway. The PSTN and INET gateways will be assigned to this route group when they are added. D-Link DVX-1000 User Manual Configuring DVX1...

  • Page 64

    Please refer to the Configuring Gateways section for a detailed explanation of the parameters. • Add INET gateway – Add the INET gateway and assign it to the RestrictedRouteGrp added above. The configuration parameters depend on the service provider and have to be obtained from them. D-Link DVX-1000 User Manual...

  • Page 65

    DVXs that are being stacked. • Add Routes • Go to Call Server > Routes • Click on icon for LocalRouteGroup and add the following routes • Route from local user of DVX1 to local user of DVX2 D-Link DVX-1000 User Manual...

  • Page 66

    Section  - Configuration • Route from local user of DVX1 to PSTN gateway. • Route from local user of DVX1 to INET gateway. D-Link DVX-1000 User Manual...

  • Page 67: Configuring Dvx2

    • Add DVX gateway – Add the DVX gateway as shown below and assign it to the ‘LocalRouteGroup’. The ‘SIP user ID’, ‘Username’ and ‘Password’ used in the Registration parameters should be the one used when the DVX gateway was added to DVX1. D-Link DVX-1000 User Manual Configuring DVX2...

  • Page 68

    • Go to Call Server > Routes. • Click on the icon for LocalRouteGroup and add the following routes. • Route from local user of DVX2 to local user of DVX. • Route from local user of DVX2 to PSTN gateway. D-Link DVX-1000 User Manual...

  • Page 69: Making Calls

    DVX2 Local User 201 DVX2 Local User 201 PSTN User 276 PSTN User 276 INET User XXX INET User XXX D-Link DVX-1000 User Manual Making calls Calling To DVX2 Local User 201 PSTN User 276 INET User XXX DVX1 Local User 101...

  • Page 70: Command Line Interface

    This section describes the DVX-1000 system configuration through the command line interface. To access the command line interface, connect the console port of DVX-1000 to the ‘com’ port of your PC, using the supplied console cable. The terminal settings should be (15200 8-N-1). When the user connects to the DVX-1000 using the serial port, he will be prompted for login name &...

  • Page 71

    Example: Set DNS Server Command: Command Name: Command description: Command Format: Example: D-Link DVX-1000 User Manual set netmask The ‘set netmask’ command is used for setting the netmask statically. set netmask <net mask> set netmask eth0 255.255.255.0 set dhcp The ‘set dhcp’ command sets the network configuration (such as IP address, netmask, etc) using DHCP.

  • Page 72

    Command Format: Example: Set NTP Server Command: Command Name: Command description: Command Format: Example: D-Link DVX-1000 User Manual set primarydnsserver The ‘set primarydnsserver’ command configures the primary DNS server address. set primarydnsserver <ipaddress> set primarydnsserver 192.168.10.5 set secondarydnsserver The ‘set secondarydnsserver’ command configures the secondary DNS server address.

  • Page 73

    Set Zone Command: Command Name: Command description: Command Format: Example: D-Link DVX-1000 User Manual set primaryntpserver The ‘set primaryntpserver’ command configures the primary NTP server address. It will automatically sync the time with the NTP server. set primaryntpserver <domain/ipaddress> set primaryntpserver pool.ntp.org set secondaryntpserver The ‘set secondaryntpserver’...

  • Page 74

    Command description: Command Format: Example: D-Link DVX-1000 User Manual set date The ‘set date’ command configures the system date and time manually. All the parameters have to be given in the same order as they appear in the format below.

  • Page 75

    Command description: Command Format: Show Netmask Command: Command Name: Command description: Command Format: D-Link DVX-1000 User Manual set day The ‘set day’ command configures the day parameter of the system date. set day <day> set day 30 set hour The ‘set hour’ command configures the hour parameter of the system time.

  • Page 76

    IP address. show dnsserver show alarms The ‘show alarms’ command displays alarms being raised by the DVX. show alarms restoreCert The ‘restoreCert’ command restores the default SSL certificate that came installed with DVX-1000. restoreCert restart The ‘restart’ command restarts DVX-1000. restart...

  • Page 77

    Command description: Command Format: Note: CLI help appears skewed in HyperTerminal because it wraps the lines at 80 columns and inserts a new line. D-Link DVX-1000 User Manual ping The ‘ping’ command tests the network connectivity to another host. ping <domain/ipaddress>...

  • Page 78: Frequently Asked Questions

    2. Why does DVX-1000 automatically switch to manual mode for time configuration? If you change the time or date manually using the CLI, DVX-1000 will assume that you want to switch to manual time configuration, since, NTP time cannot be changed. If you wish to continue using NTP time, you will have to set the time configuration back to NTP using the configuration pages.

  • Page 79

    SIP compliant endpoint. 9. Why can’t I add more users to DVX-100? DVX-1000 comes pre configured with a max number of 5 users. If you want to add more than 5 users; a separate license has to be purchased.

  • Page 80

    16. Why can’t I forward a message multiple times to the same user? DVX-1000 does not allow forwarding the same information multiple times to the same user to satisfy stringent memory utilization requirements. If the message is accompanied by a forwarding note then it can be forwarded multiple times.

  • Page 81

    25. Can I use public SMTP servers configuring voicemail notifications? DVX-1000 can be configured to use public domain SMTP servers which do not require authentication. Please note that SMTP client on DVX-1000 does not support authentication.

  • Page 82

    The firewall has to be stopped for traceroute to work correctly. See stopFirewall command for more information. 28. Can I dial into DVX-1000 through a gateway and call an external (not registered to DVX-1000) number? Calls that come in through gateways can only call extensions that are directly registered to DVX-1000. This restriction is placed to avoid service theft.

  • Page 83: Appendix

    • Refuse connection from IANA-reserved blocks • Allowing source quench messages (ICMP) • Allowing parameter problem messages (ICMP) • Allowing destination unreachable, service unavailable messages (ICMP) • Allowing time exceeded messages (ICMP) • Allowing ping (ICMP) D-Link DVX-1000 User Manual Appendix Firewall...

  • Page 84: Firewall Feature Description

    • Refusing packets having class E addresses Firewall Feature Description The following section discusses firewall features that the DVX-1000 offers: Malicious DHCP Server/DHCP Server Spoofing Attack This attack can happen only when DHCP Client is enabled. DHCP Client can be enabled or disabled selectively Before learning the DHCP Server’s IP Address, all the DHCP offers are accepted by the DHCP Client.

  • Page 85

    ICMP Redirects are also employed for denial of service attacks, where a host is sent a route that loses it connectivity. For protecting against this, the ICMP redirect is not accepted. D-Link DVX-1000 User Manual...

  • Page 86

    Time To Live field (this field is in the IP header of all packets) is equal to zero and therefore must be discarded. The same gateway may also notify the source host via the time exceeded message. ICMP Ping ICMP echo request and echo reply messages are allowed, by default. D-Link DVX-1000 User Manual...

  • Page 87

    Multicast IP address cannot be put in the source IP address of the packet. Packet found with such IP address is blocked. Packets having class E addresses Class E being a reserved class, as yet, the packets having source/destination IP as Class E address are blocked. D-Link DVX-1000 User Manual...

  • Page 88: Technical Specifications

    • Mailbox Access Control (PIN) • Configurable Mailbox Size • Customizable Greetings • Message Priority • Notification Via Email D-Link DVX-1000 User Manual Security Features • Built-in Firewall • MD5 Authentication for SIP • Secure Web Administrative and User Access for Configuration Conference Server •...

  • Page 89

    • Dimensions: 9.25” x 6.49” x 1.3” • Power Input: 5V DC, 3A • Power Adapter: 90~265V AC • Power Consumption: 15 Watt Max • Operating: 32° to 122° F • Humidity: 5% to 95% (non-condensing) Warranty 1-Year Limited Warranty D-Link DVX-1000 User Manual...

  • Page 90: Contacting Technical Support

    Contacting Technical Support You can find software updates and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our web site, or by phone.

  • Page 91: Warranty

    Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.

  • Page 92

    Warranty Period and is subject to the same limitations and exclusions. If a material non-conformance is incapable of correction, or if D-Link determines in its sole discretion that it is not practical to replace the non-conforming Software, the price paid by the original licensee for the non-conforming Software will be refunded by D-Link;...

  • Page 93

    • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt.

  • Page 94

    This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state. Trademarks: D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective owners.

  • Page 95

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D- Link office. D-Link DVX-1000 User Manual...

  • Page 96: Registration

    Appendix E - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 May 23, 2006 D-Link DVX-1000 User Manual...

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