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Note: Please make sure that the voice prompt name is unique to avoid overwriting built in
prompts. For the names of the built in prompts please refer prompts list included in the
release (DVX-1000 Media Files List.xls).
6.4
Deleting voice prompts.
The right pane of the voice prompts configuration screen lists all the prompts
currently available to the user. Select the prompts you want to delete by clicking
on the name; you can select multiple prompts by holding down 'shift' or 'ctrl'
while clicking on the prompts.
prompts.
6.5
Customizing your menus.
You can customize the way the IPPBX presents options to users who dial into the
auto attendant, select your preferred prompts which are to be played when
certain common events occur and specify an auto attendant number into which
users can dial in to access this menu.
6.6
Configuring menus.
Click on 'main menu' or 'holiday menu' hyperlink to get to the menu configuration
screen. Each option to be presented as a part of the menu can be configured
here.
The top half of the page can be used for configuring and adding the menu options
and the bottom half lists the menu items that have been configured.
You can specify the 'Key' that activates each option, the 'voice prompt' to be
played to announce the availability of that option and the 'action' to be performed
when that key is pressed by the user.
Each of the parameters that can be configured for the menu options is explained
below.
Key: This is the DTMF digit that activates the menu option. If the user dials this
digit the action specified will be executed.
Prompt: Select the voice prompt that describes the menu option here. eg. "Dial
zero to contact sales". The voice prompts can be uploaded through the voice
prompts configuration screen. All the voice prompts that have been uploaded will
be available for selection from the drop down box.
Action: The four types of actions are possible for menu options.
Transfer to number
Dial Extension
Sub-menu
Previous menu
If you have selected 'sub-menu' as the action for any of the menu options, the
sub menu configuration page for that option can be accessed by clicking on the
sub-menu hyperlink that appears in the menu option listing.
6.6.1
Adding menu options
1 Select the key that activates this option from the drop down list.
2 Select the prompt that describes this option.
D-Link Confidential
Now, click on 'Delete' to delete the selected
Transfer the call to the number specified in the input
box.
Prompt the user to dial an extension and transfer the call
to this extension.
Transition to another menu which contains further
options.
Go back to the menu from which the current menu was
invoked. This action will not be available in the top level
menu.
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DVX-1000 User Manual
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