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5.3.7
Receive voicemail by email
If this feature is enabled, the voicemail messages will be forwarded as a wave file
attachment in the voicemail notification mail sent to the users email id. Please
note that the users email id should be provided in the user configuration for this
feature to work.
5.3.8
Hunt Group
This feature allows multiple users to be contacted by dialing into one configured
hunt group number. Any call to the hunt group number will be forwarded to all
the users configured in that number based on the mode of hunt group. Hunt
Group can have three modes, FIRST-ONLY, SEQUENTIAL, PARALLEL and
DISTRIBUTED.
• FIRST-ONLY – Only the first extension will be tried for each call, i.e. if
extensions 111, 222 and 333 are members of a FIRST-ONLY hunt group, in
that order, then calls made to that hunt group will always land on the
extension 111.
• SEQUENTIAL – The extensions in the hunt group are tried one by one
sequentially starting from the first extension, i.e. if extensions 111, 222 and
333 are members of a SEQUENTIAL hunt group, in that order, and calls
made to that hunt group, extensions are tried sequentially starting at
extension 111.
• PARALLEL – All hunt group members are tried simultaneously and as soon
as any extension picks up the call, the other extensions will stop ringing.
• DISTRIBUTED - The extensions in the hunt group are tried one by one
sequentially starting from the next extension after the one that picked up
the last call, i.e. if extensions 111, 222 and 333 are members of a
DISTRIBUTED hunt group, and 111 is the extension that answered the last
call, the next call made to that hunt group will result in extensions being
tried sequentially starting at extension 222.
5.3.9
Parking calls and retrieving parked calls
DVX-1000 allows users to park active calls and then retrieve them from any
extension by using a token number.
5.3.9.1
Parking an active call
During an active call carry out the following steps to park the call.
1. Put the other end on hold
2. Dial the feature code for call park
3. A call park token number will be played, keep track of this call park token, you will
need it to retrieve the parked call.
4. Hang up.
5.3.9.2
Retrieving a parked call
A parked call can be retrieved by dialing the feature code for call retrieve followed by the
token number of the parked call. If the call retrieve is being done from the same phone that
parked the call, then the call park token need not be dialed.
6 Configuring the Auto Attendant
Auto attendant is a licensed feature of DVX-1000. The features described in this
section will be available only after purchasing the license for the same.
D-Link Confidential
DVX-1000 User Manual
26
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