Meyer Sound RMServer Hardware Manual page 58

APPENDIX B: TROUBLESHOOTING RMS PROBLEMS
Mac OS X
To verify your computer's IPv4 address in Mac OS X:
1. From the Apple menu, choose System Preferences.
2. Click the Network control panel to open it.
3. Click the currently active Ethernet connection in the left
column. The IPv4 address will be displayed.
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Verifying RMServer's IPv4 Address
To verify RMServer's IPv4 address:
1. Access the RMServer web server from your browser as
described in the section "Configuring the RMServer Web
Server" on page 12.
2. Click the Dashboard tab. The IPv4 address will be dis-
played in the IP Address field of the Host and Network
Information area.
Using the Ping Command
The Ping command can be used to verify the connection
between the Compass RMS host computer and the network
hardware. The Ping command also measures the speed of
the response times.
Windows
To use the Ping command in Windows:
1. From the Windows taskbar, click Start and type "cmd" in
the search field, then press Enter.
2. In the Command window, type the following and press
Enter.
ping [IP address]
The Ping command is sent. Below are some of the more
common results that may be encountered.
The following example illustrates when the Ping com-
■
mand is returned successfully. The time for the Ping is
indicated in milliseconds. Long return times can be
caused by network congestion.