Switching Between Calls (Broker Call); Transferring A Call; Three-Way Conference With Internal And/Or External Callers (Conference); Talk Simultaneously To More Than 2 Callers - Alcatel-Lucent OpenTouch 8018 User Manual

8018 DeskPhone

3.3 Switching between calls (Broker call)

During a conversation, a second call is on hold.

Select the contact on hold
is on hold.

3.4 Transferring a call

To transfer your call to another number:

During a conversation.

Calling a second person during a conversation

You can transfer the call immediately or wait for your contact to answer before transferring the
call.

Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).

3.5 Three-way conference with internal and/or external callers (conference)


During a conversation, a second call is on hold.

Conference You are in conference mode.
Cancel conference and return to first caller (If conference is active)

End of conference.
Hang up on all caller (If conference is active)

Hang up.
After the conference, to leave your two callers talking together:

Transfer

Hang up.

3.6 Talk simultaneously to more than 2 callers

You are in a conference call with 2 callers. To add another caller to the conference:

Add

Dial the number of your caller (dial, directories, last numbers dialed...).

Your caller answers.

Insert You are on the line with the additional contact.
During a 3-way conference, you can add up to three additional participants.
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You are in conversation with the second caller and the first one
The first call is on hold.
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