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Alcatel-Lucent 8029s User Manual

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User manual (75 pages)

Table Of Contents

Table of Contents

Table of Contents
8039S Premium Deskphone
Getting to Know Your Telephone
Main Screen and Navigation Keys
Phone Description
Call Management Screen
8029S Premium Deskphone
Main Screen and Navigation Keys
Phone Description
Call Management Screen
Changing or Updating the Paper Label
Homepage Description
Status Icons/ Call Icons
Welcome Screens
Permanent Features Keys
Keyboard
Magnetic Alphabetic Keyboard
Description of the Connectors
Add-On Module
Install the Add-On to the Deskphone
Attach the Add-On with the Clip
Install more than One Add-On Module
Changing or Updating the Paper Label
Install a Comfort Wired Handset
- Using Your Telephone
Consulting All Calls
Consulting the Call Log
Delete All Call Logs
Identify the Terminal You Are on
Making a Call
Receiving a Call
Activating the Loudspeaker During a Conversation (Handset Lifted) Loudspeaker
Switching between Audio Modes
Call Back One of the Last 8 Numbers Dialed
Make Calls Via Your Programmed Call Keys (Perso Page/F1 and F2 Keys/Add-On Module)
Making Calls by Name (Company Directory)
Redialing
Redialing the Last Number Dialed (Redial)
Call Back an Unanswered Call
Call Back the Last Caller
Callback Requests
Delete the List of Unanswered Calls
List of Last Callers
Receiving Interphony Calls
Requesting Automatic Callback if Internal Number Is Busy
Sending DTMF Signals
Consulting Your Voice Mailbox
Forwarding Calls to Your Voice Message Service
From the Headset
From the Set
Mute, so that Your Contact Cannot Hear You
Sending a Text Message to an Internal Contact
Consulting Text Messages
Lock / Unlock Your Telephone
- During a Conversation
Answering a Second Call During a Conversation
Making a Second Call During a Conversation
Other Methods for Calling a Second Contact
Release the Second Call and Recover the Call on Hold
After the Conference, to Leave Your Two Contacts Talking Together
Cancel Conference and Return to First Contact (if Conference Is Active)
Hang up on All Participants (if Conference Is Active)
Switching between Calls (Broker Call)
Three-Way Conference with Internal And/Or External Contacts (Conference)
Transferring a Call
View Information about the Other People in the Conference
Common Hold
Exclusive Hold
Placing a Call on Hold (Hold)
Talk Simultaneously to more than 2 Contacts
Intrusion into an Internal Conversation (Barge-In)
Placing an Outside Call on Hold (Parking)
Protect a Call against Intrusion
Signal Malicious Calls
- Sharing
Answering the General Bell
Call Pick-Up
Manager/Assistant Filtering
Answering a Call on Your
Calling an Internal Contact on His/Her
Hunting Groups
Broadcasting a Message on the Loudspeakers of a Station Group
- Keep in Touch
Calling a Contact on His/Her Loudspeaker
Send a Voice Message Copy
Sending a Recorded Message to a Number or a Distribution List
Do Not Disturb
Forwarding Calls if You Do Not Answer or if You Are Busy
Forwarding Calls to Another Number (Immediate Forward)
Applying a Selective Forward
Forwarding Calls to Your
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
Cancelling All Forwards
Leaving a Text Message for Internal Callers
- Managing Your Charges
Charging Your Calls Directly to Business Accounts
Finding out the Cost of an Outside Call Made for an Internal User from Your Terminal
- Programming Your Telephone
Customizing Your Voice Greeting
Initializing Your Voice Mailbox
Modify the Password for Your Phone Set
Adjusting the Audio Functions
Adjusting the Ringer Volume
Choose the Tune
Modify the Password for Your Voice Mailbox
Activate/Deactivate Discreet Ring Mode
Activate/Deactivate Meeting Mode (Progressive Ringing)
Activate/Deactivate Silent Mode
Adjust Ringer Volume While a Call Arrives
Adjusting the Contrast of the Display
Selecting the Welcome Page
Modify a Programmed Key
Other Possibilities
Programming Keys for Call Numbers and Functions (Perso Page/Add-On Keys)
Selecting Language
Delete a Programmed Key
Programming an Appointment Reminder
Call the Associated Set
Forward Your Calls to the Associated Number
Modify the Associated Number
The Tandem Configuration
Create, Modify or Consult Your Interphony List (Max. 10 Numbers)
Install a Jack Accessory (Headset, Hands-Free, Loudspeaker)
Contacting Your Administrator (Technical Support)
Date Code (Right) / Technical Code (Left)
Phone Auto Test
- Meet Me' Conference
Software Version
Initiate a 'Meet Me' Conference
Join a 'Meet Me' Conference
- ACD: Agent Set/ Supervisor Station
ACD Application Welcome Screen - Agent Set
Agent Set
For a Decision Maker Agent
Open an Agent Session (Logon) - Agent Set
Close an Agent Session (Logoff)
Open a Supervisor Session (Logon)
Processing Group- Supervisor Entry/Withdrawal
Supervisor Station
Close a Supervisor Session
- Accessories
Supervision or Acceptance of an Assistance Request
Conference Module
EHS Interface
Jack 3.5 MM 4-Pole Corded Headset
List of Accessories
Other Accessories (Headsets)
8115/8125 Audioffice
Box Content
Description
Set-Up
Bluetooth®(8125 Audioffice)
Connect Your Devices
Use Your Device
Use the 8125 Audioffice with Your Mobile
External Ringing Interface Module (MWS 3GV28050AA)
Installation
List of Supplies
Connect the Device
Wall Mounting Kit
Connect a 3 Pole Jack Headset
Alcatel-Lucent Enterprise Application Partner Program
Safety Instructions
Regulatory Statements

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