Panasonic KX-TDA15 Features Manual page 71

• Multiple FWD
Calls can be forwarded up to four times. The following forwarding features are counted as Multiple FWD:
– FWD—Busy or Busy/No Answer (when the destination extension is busy), or All Calls
– Idle Extension Hunting—Overflow
– Intercept Routing—Busy/DND (when the destination extension is busy or in DND mode)
– Incoming Call Distribution Group—Overflow
Incoming
call
A
Original
destination
In the above illustration, forwarding stops at extension E. However, forwarding can go farther in the
following cases:
– If a destination extension rings, and then the call is redirected to the forward destination by the
FWD—No Answer or Busy/No Answer feature.
– If a destination extension rings, and then the call is redirected to the intercept destination by the
Intercept Routing—No Answer feature.
– If a call waits in a queue of an incoming call distribution group, and then the call is redirected to the
overflow destination by the Queuing Time Table. (→ 1.2.2.4 Queuing Feature)
In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four times
again from the destination extension described above.
Incoming
call
A
Original
destination
• Boss & Secretary feature
It is possible to call the original extension from the destination extension regardless of the forward
setting.
Incoming
call
Boss
(Original)
• Message Waiting
While calls are forwarded, Message Waiting information is not forwarded. The Message button light
turns on at the originally called extension. (→ 1.17.1 Message Waiting)
• Idle Extension Hunting
Idle Extension Hunting applies to calls forwarded to a busy extension in an idle extension hunting group.
[All Calls and Busy]
• If the forward destination is not available to answer a call, this feature is cancelled and the original
destination will ring for the following type of call:
1 2
B C
1 2
B C
FWD—All Calls
Call or
transfer a call
Secretary
(FWD destination)
1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
3 4
D E
3 1
D E
FWD—No Answer
5
F
2
F
Feature Guide 71