Panasonic KX-TDA15 Features Manual page 52

1.2 Receiving Group Features
3.
No Reply Redirection (UCD or Priority Hunting Method)
If a call received at a member extension is not answered within a preprogrammed time period (No
Answer time), the call will be redirected to the next member extension. If there is no idle group member,
the call queues at the target extension until a group member becomes available.
Conditions
• Automatic Call Distribution (ACD)
– When a KX-TDA3920 SD Memory Card for Software Upgrade to Enhanced Version is installed in
the PBX, and the distribution type is set to Uniform Call Distribution, it is possible to select whether
incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension that has
been idle the longest (ACD).
– ACD does not work for ISDN extensions or PS Ring Groups.
• FWD/DND Extension
System programming for each incoming call distribution group is required to skip or ring extensions
which have the FWD or DND feature set. If set to ring, the FWD/DND settings are ignored. (→ 1.3.1
Call Forwarding (FWD)/Do Not Disturb (DND))
• The Group Call Waiting feature cannot be used with the VIP Call feature (→ 1.2.2.5 VIP Call) and/or
Wrap-up feature (→ 1.2.2.7 Log-in/Log-out). To use the VIP Call feature and/or Wrap-up feature, Call
Waiting mode on each extension should be off.
Programming Manual References
PC Programming Manual
3.9.1 [3-1-1] Trunk Group—TRG Settings—Main—Line Hunting Order
3.9.10 [3-5-1] Incoming Call Distribution Group—Group Settings
→ Main—Distribution Method
→ Main—Call Waiting Distribution
→ Miscellaneous—Extension No Answer Redirection Time
→ Miscellaneous—Maximum No. of Busy Extensions
3.9.12 [3-5-3] Incoming Call Distribution Group—Miscellaneous
→ Options—Wrap-up Timer based on
→ Options—Longest Idle Distribution (Optional SD Card Required)
3.9.13 [3-5-4] Incoming Call Distribution Group—Member—Delayed Ring
3.10.1 [4-1-1] Wired Extension—Extension Settings—Option 8—Wrap-up Timer
52 Feature Guide
Incoming Call Incoming Call
Distribution Distribution
3
Group 1 Group 2
(Floating (Floating
2
extension extension
no.: 601) no.: 602)
1
ICD Group 1; 601 (Call Waiting)
ICD Group 1; 601 (Call Waiting)
ICD Group 2; 602 (Answering the Call)