Call Forward; Call Forward Types - Toshiba IPEDGE User Manual

Cancel Background
Music on your
Telephone Speaker
Adjust Volume
Notation For Using
Media Server

Call Forward

OPERATION
Call Forward
Types
System Call Forward
IPedge UG 12/15
2. Press an extension button + #490 + n + # (where n is the music source 1~15.)
1. Press BGM. LED turns off.
or
2. Press an extension button + #491.
BGM volume may not be changed while BGM is playing. The station must have
it's speaker volume changed while be under operation or in-state. The phone must
be in idle state to listen to BGM.
To change the volume of the BGM, press the PDN key, which interrupts the BGM
and initiate the 'in use' state. When you hear the dial tone, use the Vol key to
adjust the tone up or down. Press the PDN key again to return to the BGM.
Attempting to use the VOL key with the IPT in idle state (listening to
Note:
BGM) will restart the BGM.
When using the BGM button, a BGM number already programmed for the button
is used. "User Programming" is used to correlate BGM numbers to feature
buttons. If the BGM button is set on an extension station, it will light red if the
station is in an enable state to send BGM (even if BGM is actually not sent due to
line busy or any other reason). The station must be in an allow state for "Class Of
Service for BGM Listening Through station" to send BGM through a station.
The sound source of BGM is provided by the Music On Hold (MOH) files. With the
"random" feature for music sources, the music will start at a random point.
The BGM feature shares the media resource with MOH and the paging feature.
BGM cannot be played if the media resource cannot be hunted.
BGM cannot be played and no tone will be heard - even if the user activates BGM
when no Media Resources are available at the time the station goes idle.
However, BGM can be played when the media resource can be hunted at the time
the station is used to talk and goes idle again.
Two types of Call Forwarding may be set:
System Call Forward – automatically directs calls to a predefined location, such
as Voice Mail or a DN. System Call forward is set via system programming; please
see your system administrator to modify this feature.
Station Call Forward – is used to replace a System Call Forward destination with
a custom Call Forward setting made from a station, however, voice-first calls may
not be forwarded using this feature.
Check with your System Administrator to determine if the
Important!
system uses a feature called "Basic Survivability". If so, DO
NOT make any changes to Station Call Forward settings.
System Call Forward directs calls to a destination preset by an administrator for
each telephone. This is normally set to send the call to voice mail.
TOSHIBA
IPedge
Feature Operations
39