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CallPilot server testing
This task describes how to test the CallPilot server.
CallPilot server testing tasks
The following is a list of tasks you perform to test the CallPilot server. To link
to detailed procedures for each task, click the text.
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Checking CallPilot connectivity and channels
Perform the following procedure to check CallPilot connectivity and
channels.
Step
1
Copyright © 2007-2008, Nortel Networks
.
"Checking CallPilot connectivity and channels" (page 55)
"Verifying that you can log on to mailboxes" (page 56)
"Verifying that you can leave a message" (page 57)
"Verifying that you can retrieve a message" (page 57)
"Verifying that each CallPilot channel is functioning correctly" (page 57)
"Testing pcAnywhere using a remote PC" (page 58)
Action
To check the ELAN connectivity, do the following:
a. From the CallPilot server console, select Start > Run.
b. Type cmd, and then click OK.
The command prompt appears.
c. Type ping [IP address of your PBX], and then press
Enter.
For example, ping 192.167.100.3
Tech tip: You should get ping replies back from the PBX. If you
do not, do the following:
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Check the ELAN cable connections.
Nortel CallPilot
Quickstart Guide
NN44200-313 01.02 Standard
5.0 19 May 2008
55
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