Nortel NN42030-110 User Manual
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Nortel NN42030-110 User Manual

Nortel NN42030-110 User Manual

Web user interface
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Nortel Mobile Communication 3100
Web User Interface User Guide

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Summary of Contents for Nortel NN42030-110

  • Page 1 Title page Nortel Mobile Communication 3100 Web User Interface User Guide...
  • Page 2 CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    Contents Welcome ......... 5 Your Nortel MC 3100 Web UI .
  • Page 4 Acronyms ........31 NN42030-110 MC 3100 3.1 Standard 04.03...

  • Page 5: Welcome

    New in this Release The following sections detail what’s new in Web User Interface User Guide (NN42030-110) in Nortel Mobile Communication 3100 Release 3.1. Features This release contains information about the following: •...

  • Page 6: Mc 3100 Web Ui Overview

    Search for people in the corporate directory. • See whether you have new voice mail messages in your mailbox. • Statically redirect your incoming calls to an alternate contact number such as your home phone or another number. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...
  • Page 7 • Force all calls to voice mail using the Do Not Disturb option. • Communicate using of the following methods: • dial a number • select a contact from corporate search result • Available outbound call modes: • Call-me-First—In this mode, your calls are set up in two stages. First, the system calls you at the location of your choice.
  • Page 8 Welcome NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...

  • Page 9: Getting Started

    Getting started This section contains the following topics: • “Enterprise requirements” on page 9 • “Hardware requirements” on page 9 • “Licensing” on page 10 Enterprise requirements The Nortel Mobile Communication 3100 Web User Interface (MC 3100 Web UI) requires the following applications at the enterprise site: •...

  • Page 10: Languages

    You retain this license regardless of your status on the network (logged in or out). Only the system administrator has the authority to revoke your license and make it available for another user. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...

  • Page 11: Configuring The Mc 3100 Web Ui

    Configuring the MC 3100 Web UI This section describes how to configure the Mobile Communication 3100 Web User Interface (MC 3100 Web UI) and how to add a phone number or device. Note: MCC 3100 Web UI provides enterprise mobility features using the existing web browser on client devices.
  • Page 12 4. Optionally, select the This is a shared device/browser check box to automatically log a user off the MC 3100 Web User Interface when a Web session times out or is closed. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...

  • Page 13: Adding A Phone Number Or Device

    5. Click Sign In. The initial setup page appears with the following message: You have no phone numbers configured yet. Note: The initial setup page appears only after you log on for the first time or if you delete all the phone numbers associated with your MC 3100 Web UI account.

  • Page 14: Adding A Phone Number

    Configuring the MC 3100 Web UI Adding a phone number 1. Click Settings to add the initial phone number or device. The Settings pane appears. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...
  • Page 15 2. Click Add a new device. 3. In the Device Name box, type a unique name for the new phone number or device. 4. In the Number box, type the phone number associated with the device name. Note: The format for the phone number must match the format for your enterprise infrastructure.

  • Page 16: Setting Up A Route Schedule

    If you create more than one schedule, the schedule may overlap with another schedule. Sort your schedules in priority order, so that the more important schedule is higher in the list. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...

  • Page 17: Basic Functions

    Basic functions This section contains the following topics: • “Logging on to the Web UI” on page 17 • “Exiting the application” on page 20 • “Making calls” on page 20 • “Recently Made Calls” on page 21 • “Searching the corporate directory” on page 21 •...
  • Page 18 In the URL box, type the MC 3100 Web UI URL provided by your administrator. For example, http://mc3100.customerxyz.com:8080/mp 3. Press Enter. The Login page appears. Figure 1: Login page on an iPhone (with keyboard) NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...
  • Page 19 Figure 2: Login page on an iPhone (with no keyboard) 4. In the ID box, type your SIP ID. 5. In the Password box, type your password. 6. Select the This is a shared device/browser check box to automatically log you off the MC 3100 Web UI when the Web session times out or is closed.

  • Page 20: Exiting The Application

    1. On the Home page, check the contents of the Calls go to field. If the Calls go to field specifies Do Not Disturb, see Disturb mode” on page NN42030-110 MC 3100 3.1 Standard 04.03 “Mobile Do Not November 2009...

  • Page 21: Making A Call From The History Or Search Results Screen

    2. In the box to the right of the telephone icon, type the number to dial. 3. Click Call. The Home page lists the status of the call. 4. Answer the incoming call on the computer or your mobile device. You hear the far end ringing until your party (or their voice mail) answers the call.

  • Page 22: Searching The Corporate Directory

    1. On the Home pane, in the box located to the right of the magnifying glass icon, type a name (first or last) or search string. Figure 3: Home page on an iPhone (no keyboard) NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...
  • Page 23 Figure 4: Home page on an iPhone (with keyboard) 2. Click Search. The search results appear on the Directory Search page. The search results include all contacts where the first or last name match the entered search string. If no matches are found, the following message appears: Nothing found.

  • Page 24: Adding More Devices

    Basic functions Adding more devices Add more phone numbers or devices where you can be reached. Adding more devices 1. On the Home pane, click Settings. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...
  • Page 25 2. Click the new link. The Add a new device pane appears. 3. In the Device Name box, type a unique name. 4. In the Number box, type a number that is reachable from within your enterprise infrastructure. Note: The format for the phone number must match the format for your enterprise infrastructure.

  • Page 26: Activating Call Routing

    “Setting up a route schedule” on page Activating call routing 1. From the Home page, click Settings. 2. On the Settings page, select the device that you want for your default device. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...

  • Page 27: Working With Voice Mail

    Working with voice mail You can use your Web UI with your Enterprise voice mail system. Checking voice mail 1. On the Home pane, click Refresh. The Home page refreshes and one of the following messages appear: — Voicemail: No messages —...

  • Page 28: Mobile Do Not Disturb Mode

    “Executing a blind transfer” on page 30 • “Executing a consultative conference” on page 30 • “Blind conference” on page 30 Ensure that you know the system prefix. By default, the prefix is *. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...

  • Page 29: Placing A Call On Hold

    Basic functions Placing a call on hold While on a call, you can place a call on hold. 1. To place a call on hold, press <prefix>6#. Releasing a call from hold You can release a call that you placed on hold. 1.

  • Page 30: Executing A Blind Transfer

    Blind conference You can directly conference in a third party. 1. To execute a blind conference, press <prefix>1<number to dial>#. 2. While the third party is ringing, press <prefix>5# to conference in. NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...

  • Page 31: Acronyms

    Acronyms Table 1 lists the acronyms used in this guide. Table 1: Acronyms Acronym Full Name MCC 3100 Mobile Communication Client 3100 MCG 3100 Mobile Communication Gateway 3100 Session Initiation Protocol Private Branch Exchange PSTN Public System Telephone Network Uniform Resource Locator Web User Interface User Guide Acronyms...

  • Page 32: Nn42030-110 Mc 3100 3.1 Standard 04.03 November

    Acronyms NN42030-110 MC 3100 3.1 Standard 04.03 November 2009...
  • Page 34 CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice. Nortel, Nortel Networks, the Nortel logo, and the Globemark are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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