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Summary of Contents for Nortel Call Pilot A0789401
- Page 2 Updates to the Desktop Messaging User Guides Internet Clients Page 3 Call the sender of a message Call the sender of a message is not supported. Page 4 About this guide The internet mail clients that are supported are: • Microsoft Outlook 98 (Corporate Mode) •...
- Page 3 Group Lists are the equivalent of Personal Distribution Lists. Group Lists can be created by the system administrator only. Group Lists appear in the server address book with the letters "GL" after the group list name and cannot be created from the telephone. Page 19 Linking to My CallPilot Linking to My CallPilot is not supported.
- Page 4 CallPilot Desktop Messaging from Nortel Networks allows you to access your CallPilot mailbox from your personal computer. You can manage all your voice, fax, and e-mail messages in one graphical interface. You can still access your mailbox from your telephone at any time.
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Page 5: Table Of Contents
Welcome to CallPilot Desktop Messaging ...i Logging in ... iii Changing your CallPilot password ... iv Microsoft Exchange/Outlook CallPilot Desktop Messaging for Microsoft Exchange/Outlook ...1 Reviewing your messages...2 Composing messages ...4 Forwarding and replying to messages ...6 Adding attachments to messages...6 Addressing messages ...7 Creating personal distribution lists ...8 Setting message options ...8... - Page 6 To log in to CallPilot Web Messaging In your web browser, navigate to the CallPilot Web Messaging address. In the Mailbox box, type your mailbox number. This is usually your office telephone extension number. In the Password box, type your CallPilot password. Click Login. Remote login You can log in to your CallPilot mailbox from any computer that has Desktop Messaging installed and configured in the same way as your office computer.
- Page 7 To access CallPilot Password Change from Internet mail applications You must have the CallPilot Player installed on your computer. From the Windows Start menu, select Programs, select Nortel Networks CallPilot Desktop Messaging, then click CallPilot Player. In the Tools menu, click Options, then select the IMAP Server Configuration tab.
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Page 8: Callpilot Desktop Messaging For Microsoft Exchange/Outlook
CallPilot Message Store if you want to access messages from the telephone. To work offline To work offline, you need a computer that has Desktop Messaging installed and configured in the same way as your office computer. Log in to Microsoft Exchange or Microsoft Outlook and, on the Tools menu, click CallPilot Desktop Messaging, then click Download all CallPilot Messages. - Page 9 You can choose to play your voice messages from your telephone or your computer by clicking the Telephone or Computer icon in the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer.
- Page 10 ! " # $ To view a fax message To view faxes in Desktop Messaging, you must have Imaging for Windows installed on your PC. In addition, your CallPilot administrator must enable fax capability for your mailbox. To open a fax message, double-click the message line. When you open a fax-only message, the fax image appears right away.
- Page 11 On the Microsoft Exchange or Outlook toolbar, click the New CallPilot Message icon In the new message window, click the Telephone icon in the toolbar to open the CallPilot Player. On the CallPilot Player, click the red Record button to start recording.
- Page 12 If your recipients access their messages from their telephone, they can view the fax only by printing it. Internet Explorer must be your default browser. Open the document that you want to fax. It must be 8.5 inches (21.5 cm) wide or less.
- Page 13 % " You can forward a message, and compose an introduction to send with it. You can also compose a reply to the sender of a message, or to the sender and all recipients of a message. To forward or reply to a message In an open message, click the Forward, Reply, or Reply to all icon.
- Page 14 & " To download the CallPilot Address Book The CallPilot Address Book contains the names and addresses of all users on your local CallPilot server. You cannot edit this list. To use the CallPilot Address Book, download it to your computer. In your Inbox, on the Tools menu, select Services…, then select CallPilot Desktop Messaging on the Services tab.
- Page 15 After you create a list, it appears in your Personal Address Book. You simply select the list when you address a message. You cannot access these lists from your telephone. You create a CallPilot personal distribution list in the same way that you create a Microsoft Exchange or Outlook personal distribution list.
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Page 16: Callpilot Desktop Messaging For Lotus Notes
Keep your messages in your CallPilot Desktop Messaging Inbox or Drafts folder if you want to access them from the telephone. Download all CallPilot messages Subject shows sender’s phone number, and if the message is voice, fax, or text. - Page 17 You can choose to play your voice messages from your computer or your telephone by clicking the Telephone or Computer icon in the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer.
- Page 18 ! " # $ To view a fax message To view faxes in Desktop Messaging, you must have Imaging for Windows installed on your PC. In addition, your CallPilot administrator must enable fax capability for your mailbox. To open a fax message, double-click the message line. When you open a fax-only message, the fax image appears right away.
- Page 19 In the CallPilot Desktop Messaging Inbox, click the New CallPilot Message button. In the new message window, click the Telephone icon in the toolbar to open the CallPilot Player. On the CallPilot Player, click the red Record button to start recording.
- Page 20 If your recipients access their messages from their telephone, they can view the fax only by printing it. You can send your fax to a fax machine. Open the document that you want to fax. It must be 8.5 inches (21.5 cm) wide or less.
- Page 21 % " You can forward a message and compose an introduction to send with it. You can also compose a reply to the sender of a message, or to the sender and all recipients of a message. To forward or reply to a message In an open message, click the Forward, Reply, or Reply to all icon.
- Page 22 & " To download CallPilot addresses to your personal Address Book You can download the names and addresses of any CallPilot users on your Lotus Notes server to your personal Address Book. After you download this list, you can add to it or edit it. For automatic download, in your Inbox, on the Actions menu, click CallPilot Configuration, then click the Address Book tab.
- Page 23 You can create a distribution list for a group of recipients to whom you frequently send messages. After you create a list, it appears in your personal Address Book in Groups (CallPilot). You create a CallPilot group in the same way that you create a Lotus Notes group. The difference is that the CallPilot group must contain only CallPilot addresses, not e-mail addresses.
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Page 24: Callpilot Desktop Messaging For Novell Groupwise
)! * When you open Novell GroupWise, your CallPilot messages appear in the CallPilot Desktop Messaging folder. You can open, move, copy, delete, forward, and reply to messages, and compose new messages. The CallPilot indicator in the Windows system tray turns red when you have a new message. The CallPilot Desktop Messaging folder contains your... - Page 25 You can choose to play your voice messages from your telephone or your computer by clicking the Telephone or Computer icon in the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer.
- Page 26 ! " # $ To view a fax message To view faxes in Desktop Messaging, you must have Imaging for Windows installed on your PC. In addition, your CallPilot administrator must enable fax capability for your mailbox. To open a fax message, double-click the message line. When you open a fax-only message, the fax image appears right away.
- Page 27 In the Novell GroupWise toolbar, click the New CallPilot Message icon. In the new message window, click the Telephone icon in the toolbar to open the CallPilot Player. On the CallPilot Player, click the red Record button to start recording.
- Page 28 If your recipients access their messages from their telephone, they can view the fax only by printing it. You can send your fax to a fax machine. Open the document that you want to fax. It must be 8.5 inches (21.5 cm) wide or less.
- Page 29 % " You can forward a message, and compose an introduction to send with it. You can also compose a reply to the sender of a message, or to the sender and all recipients of a message. To forward or reply to a message In an open message, click the Forward or Reply icon.
- Page 30 & " To add CallPilot addresses to your personal Address Book You can add CallPilot addresses to the list of e-mail addresses in your personal Address Book. You may want to distinguish between CallPilot and e-mail addresses by adding CallPilot after the recipient’s name.
- Page 31 After you create a list, it appears in your personal Address Book. You simply select the list when you address a message. You cannot access these lists from your telephone. You create a CallPilot personal distribution list in the same way that you create a Novell GroupWise personal distribution list.
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Page 32: Callpilot Desktop Messaging For Internet Mail Clients
Use the CallPilot Player to play and record voice messages. To open the CallPilot Player from the Start menu, click Programs, click Nortel Networks CallPilot Desktop Messaging, then click CallPilot Player. Refer to the online Help available with the CallPilot Player for configuration information. - Page 33 To play a voice message, click on the message to open it, then click the Voice icon to open the CallPilot Player. On the CallPilot Player, click the Telephone or Computer icon to select the audio device for playing voice messages. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer.
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Page 34: Callpilot Web Messaging
If you select CallPilot as your media player, your voice messages are played by the CallPilot Player. You can choose to play voice messages from your computer or your telephone by clicking the Computer or Telephone icon on the CallPilot Player. If your computer is your audio device, the message plays through your computer’s speakers or your headphones. - Page 35 Click Message List to close the current message and return to the Message List Click to close CallPilot Player Click to play all messages from your telephone Click to play all messages from your computer...
- Page 36 Toronto, Ontario, Canada M5G 1W7 Copyright © 2000 Nortel Networks, All Rights Reserved. Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant.
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