TP-Link TC-W7960 User Manual
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TP-Link TC-W7960 User Manual

300mbps wireless n docsis 3.0 cable modem router
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TC-W7960
300Mbps Wireless N DOCSIS 3.0 Cable Modem Router
REV1.0.0
1910011384

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Summary of Contents for TP-Link TC-W7960

  • Page 1 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router REV1.0.0 1910011384...
  • Page 2 Specifications are subject to change without notice. is a registered trademark of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks or registered trademarks of their respective holders. No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-LINK TECHNOLOGIES CO., LTD.

  • Page 3: Fcc Statement

    FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 4: Industry Canada Statement

    Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 3） l’appareil ne doit pas produire de brouillage; l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement.

  • Page 5: Table Of Contents

    CONTENTS Package Contents ....................1   Chapter 1. Product Overview...................2     1.1   Overview of the Modem Router ..................2   1.2   Main Features......................... 2   1.3   Panel Layout........................3   1.3.1   The Front Panel ........................3   1.3.2  ...
  • Page 6 5.3.5   Advanced Routing......................35   5.4   Wireless 2.4G ....................... 36   5.4.1   Basic Settings ........................36   5.4.2   Primary Network......................... 37   5.4.3   Guest Network ........................42   5.4.4   MAC Filtering ........................43   5.4.5  ...
  • Page 7 Appendix B: Troubleshooting ................83  ...

  • Page 8: Package Contents

    Package Contents The following contents should be found in your package: One TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router  One Power Adapter for TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router  Quick Installation Guide ...

  • Page 9: Chapter 1. Product Overview

    300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 1. Product Overview Thank you for choosing the TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router. Overview of the Modem Router The TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router integrates DOCSIS 3.0 modem, NAT router, 4-port switch and wireless access point in one device provides a one-stop networking solution.

  • Page 10: Panel Layout

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide  WPA-PSK/WPA2-PSK encryptions provide user networks with active defense against security threats  Parental Controls allow parents or administrators to establish restricted access policies for children or staff 1.3 Panel Layout 1.3.1 The Front Panel...
  • Page 11 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Name Status Indication Green The modem router is synchronized with more than one channel. White The modem router is synchronized with one channel. (Downstream) Flashing The modem router is scanning for downstream channels.

  • Page 12: The Back Panel

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 1.3.2 The Back Panel Figure 1-2  Reset: There are two ways to reset the modem router's factory defaults. Method one: With the modem router powered on, press and hold the Reset button for approximately 8 seconds until all LEDs turn back on, then release the button.

  • Page 13: Chapter 2. Connecting To The Network

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 2. Connecting to the Network 2.1 System Requirements  Broadband Internet Access Service (Cable).  PCs with a working Ethernet Adapter and an Ethernet cable with RJ45 connectors.

  • Page 14: Activating The Modem Router

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Step 2: Wait for about 1 minute until the following LEDs are solid on.  Note: Keep the power on at all times during this process. If the Internet LED is blinking or off, please call your ISP’s customer service.
  • Page 15 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Tips: For Comcast and Time Warner Cable (TWC): Comcast Xfinity www.comcast.com 1-800-934-6489 Time Warner Cable www.timewarnercable.com 1-855-704-4503 The contact information listed might change. You can also find the contact number in your monthly Internet service billing statement.

  • Page 16: Chapter 3. Log Into The Modem Router

    300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 3. Log into the Modem Router With a Web-based management page, it is easy to configure and manage the TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router. The Web-based management page can be used on any Windows, Macintosh or UNIX OS with a Web browser, such as Microsoft Internet Explorer, Mozilla Firefox or Apple Safari.

  • Page 17: Chapter 4. Basic Configuration

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 4. Basic Configuration Network Map Network Map provides a dashboard that lets you see the status of your Internet connection and network at a glance. You can click any of the six sections of the dashboard to view the etailed information.
  • Page 18 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-2 Dynamic IP Choose Dynamic IP in the drop-down list, the modem router will be able to obtain IP network information dynamically from a DHCP server provided by your ISP.
  • Page 19 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide  Primary DNS/ Secondary DNS - Here you can set DNS Server (at least one) manually. The Router will use this DNS Server for priority. Click the Apply button to save the settings.

  • Page 20: Wireless

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-6  Username/Password - Enter the Username and Password provided by your ISP. These fields are case-sensitive. If you have difficulty with this process, please contact your ISP.

  • Page 21: Guest Network

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Enable Wireless Radio – Check the box to enable the Wireless Radio.  Name(SSID) –Enter a desired wireless network name which is case-sensitive and must not  exceed 32 characters. The default SSID is TP-LINK_XXXX (XXXX is the last four numbers of modem router’s MAC address).

  • Page 22: Usb Settings

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide USB Settings There are two submenus under the USB Settings menu, Folder Sharing and Print Server. Click any of them, and you will be able to configure the corresponding function.
  • Page 23 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Free Space - The available capacity of the USB driver.  Enable - When the volume is shared, you can click the icon to stop sharing the volume; ...

  • Page 24: Print Server

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-11 Select the volume desired to share from the Volume drop-down list. Then click the Browse button to select the folder path. You can create a share name, e.g. music.

  • Page 25: Parental Control

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-13 Parental Control Choose menu “Basic→Parental Control”, and then you can configure the parental control. The Parental Control function can be used to control the internet activities of the child, limit the child to...
  • Page 26 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-14 Parental Control: Enable Parental Control - The switch for the parental control. If you turn on the switch, the  field will become green. Devices Under Parental Control: Add - You can click the button to add a new device for the parental control.
  • Page 27 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Modify – Click the icon to edit the corresponding entry. If you want to delete this entry,  you can click the icon. To add a new entry, please follow the steps below.
  • Page 28 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-17 Give a name (e.g. Schedule A) for the entry in the Description field. Figure 4-18 Click OK to complete the settings. Then the information of the new entry will be displayed on...
  • Page 29 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-19 Content Restriction: Content Restriction Mode – Select the Black List Mode or White List Mode for this  account. Black List Mode - All webs entered within the Black List will be denied to access. Check the ...
  • Page 30 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 4-21 Click Save to complete the settings.

  • Page 31: Chapter 5. Advanced Configuration

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Chapter 5. Advanced Configuration Status Choose menu “Advanced→Status”, you can see the current status information about the modem router. Figure 5-1 Operation Mode Choose menu “Advanced→Operation Mode”, and you will see the screen as shown in Figure 5-2.

  • Page 32: Network

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide  Router Mode - The device enables multi-users to share Internet via cable using its Cable port and share it wirelessly at 300Mbps wireless speeds.  Bridge Mode – In this mode, the modem router can be configured to act as a bridging device between your LAN and your ISP.
  • Page 33 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-4 Connection Status: Connection Type – Display the connection type for WAN.  IP/MAC Address - This field displays the current IP/MAC address of the Internet port. ...
  • Page 34 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-5 Current used MAC Address - This field displays the current MAC address of the Internet  port. MAC Clone - You can select one of below methods to change MAC address for this WAN ...
  • Page 35 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-6 IP Address - Enter the IP address in dotted-decimal notation provided by your ISP.  Subnet Mask - Enter the subnet Mask in dotted-decimal notation provided by your ISP, ...
  • Page 36 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-7  User name/Password - Enter the Username and Password provided by your ISP. These fields are case-sensitive. If you have difficulty with this process, please contact your ISP.

  • Page 37: Lan Settings

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-8  User name/Password - Enter the Username and Password provided by your ISP. These fields are case-sensitive. If you have difficulty with this process, please contact your ISP.
  • Page 38 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-9 LAN Settings:  IP Address - Enter the modem router’s local IP Address, then you can access to the Web-based management page via the IP Address, the default value is 192.168.1.1.

  • Page 39: Ipv6 Lan Settings

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide  Leased Time - The Leased Time is the amount of time in which a network user will be allowed for connection to the modem router with their current dynamic IP address. Enter the amount of time, then the user will be “leased”...
  • Page 40 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-10 IPv6 LAN Settings:  IPv6 Address - Display the modem router’s local IPv6 Address.  IPv6 Prefix – Display the IPv6 prefix address.  System Delegated Prefix – You can also enter the prefix address used for the tunnel after select the User Defined prefix checkbox.

  • Page 41: Dynamic Dns

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide  Start Address - Enter a value for the DHCPv6 server to start with when issuing IP addresses.  Number of addresses – Enter a value between 0-255 for DHCPv6 server preference. The default value is 255.

  • Page 42: Advanced Routing

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide  DDNS Service - The service provider of DDNS. In this field you could select Disabled, dyn.com or www.noip.com. If you have selected dyn.com or www.noip.com , you need to sign up for DDNS service providers.

  • Page 43: Wireless 2.4G

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Wireless 2.4G Figure 5-13 Choose menu “Advanced→Wireless 2.4G”, you will see six submenus under the Wireless menu: Basic Settings, Primary Network, Guest Network, MAC Filtering, Wireless Bridging and Wireless Advanced. Click any of them, and you will be able to configure the corresponding function.

  • Page 44: Primary Network

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Power – Here you can specify the transmit power of the modem router. You can select 25%,  50%, 75% and 100% which you would like. 100% is the default setting and is recommended.
  • Page 45 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-15 2.4GHz Primary Network: Name(SSID) – Create a name (up to 32 characters) for your 2.4GHz wireless network. The  default SSID is set to be TP-LINK_XXXX. Hide SSID – If you want to hide the SSID of your wireless network from the Wi-Fi network, ...
  • Page 46 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Encryption – You can choose the encryption by selecting Auto, TKIP or AES. The default  setting is AES. Wireless Password – You can enter ASCII characters between 8 and 63 characters or 8 to ...
  • Page 47 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide WPS Wizard: Enable WPS - The switch for the WPS. If you turn on this button, the field will become green  and you can add a new wireless device to an existing network quickly by WPS (also called QSS) function.
  • Page 48 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-16 Figure 5-17 Step 2: Press and hold the WPS button of the client device directly. Step 3: The WPS LED flashes for two minutes during the Wi-Fi Protected Setup process.

  • Page 49: Guest Network

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide II. Enter the client device’s PIN on the modem router Use this method if your client device has a Wi-Fi Protected Setup PIN number. Step 1: Enter the PIN number from the client device in the field, as shown in the following figure.

  • Page 50: Mac Filtering

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Settings:  See each other - If Allow guests to see each other is selected, anyone who connects to the guest network can access each other.  Access my local network - If Allow guests to access my local network is selected, anyone who connects to the guest network has access to your local network, not just Internet access.

  • Page 51: 2.4Ghz Access Control

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-20 2.4GHz Access Control: Wireless Interface - Select an available wireless interface from the drop-down list.   Enable MAC Filtering- The switch for the MAC Filtering. If you turn on this button, the field will become green and you can filter wireless users by MAC Address.
  • Page 52 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Click Add button, then you will see a setting page. Enter the appropriate MAC Address into the MAC Address field. The format of the MAC Address XX-XX-XX-XX-XX-XX hexadecimal digit).

  • Page 53: Wireless Bridging

    Use the same wireless channel and encryption mode.  Be on the same local network and have different LAN IP. For example, the TC-W7960’s LAN IP is 192.168.1.1, and the other access point’s LAN IP is 192.168.1.2. First, set up the TC-W7960, then set up the access point to be bridged.

  • Page 54: Wireless Advanced

    Log into the web management page of the access point. Go to the WDS settings screen of the access point. Enter the wireless MAC address of the TC-W7960, and then save the settings. 5.4.6 Wireless Advanced Choose menu “Advanced → Wireless 2.4G → Wireless Advanced”, you can configure the advanced settings of your wireless network.

  • Page 55: Nat Forwarding

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide RTS Threshold - Here you can specify the RTS (Request to Send) Threshold. If the packet  is larger than the specified RTS Threshold size, the modem router will send RTS frames to a particular receiving station and negotiate the sending of a data frame.
  • Page 56 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-26 IP Filtering: Start/End IP Address –Display the start IP Address/end IP Address of the client that cannot  access this router. Enable - Click the icon to enable the function. If this function has taken effect, the icon ...

  • Page 57: Mac Filtering

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.5.2 MAC Filtering Choose menu “Advanced  NAT Forwarding  MAC Filtering”, and then you can control the client’s access by configuring the MAC Filtering function. Figure 5-28 MAC Filtering: ...
  • Page 58 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-30 Port Filtering:  Add - You can add a new device for the Port Filtering rule by clicking button. Delete - You can click button to delete the selected entries.

  • Page 59: Port Forwarding

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-31 Click the OK button to save this entry. If you do not want to save this entry, click the Cancel button. 5.5.4 Port Forwarding Choose menu “Advanced  NAT Forwarding  Port Forwarding”, and then you will see the screen as shown below.

  • Page 60: Port Triggers

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Enable – Click the icon to enable the function. If this function has taken effect, the icon  will become Modify – Click the icon to edit the corresponding entry. If you want to delete this entry, ...
  • Page 61 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Internet games, video conferencing, Internet telephoning and so on. Port Triggering is used for some of these applications that cannot work with a pure NAT modem router. Figure 5-34 Triggering Start/End Port - The start port/end port for outgoing traffic.
  • Page 62 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-35  Note: When the trigger connection is released, the corresponding opened ports will be closed. Each rule can only be used by one host on the LAN at a time. The trigger connection of other hosts on the LAN will be refused.

  • Page 63: Dmz

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.5.6 DMZ Choose menu “Advanced → NAT Forwarding → DMZ”, and then you can view and configure DMZ host in the screen shown below. The DMZ host feature allows one local host to be exposed to the Internet for a special-purpose service such as Internet gaming or videoconferencing.
  • Page 64 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-37 IPSec Passthrough - Internet Protocol security (IPSec) is a suite of protocols for ensuring  private, secure communications over Internet Protocol (IP) networks, through the use of cryptographic security services.

  • Page 65: Usb Settings

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide SIP ALG Enable- To allow SIP clients and servers to transfer data across NAT, turn on the  switch. Click Save button to save these settings. PassThrough MAC Address MAC Address –This field displays the MAC address which is allowed to pass through the...

  • Page 66: Folder Sharing

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-40 Click the Scan button to scan the USB drive connected to the router. Volume - The volume name of the USB drive the users have access to.
  • Page 67 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-41 Sharing Account Account – You can select Use Default Account or Use Custom Account to log in sharing  Folders.
  • Page 68 Network Neighborhood: This method is enabled by default. Select Start > Run. Enter the server address, such as \\TP-LINK in the dialog box and click the OK button. FTP: This method is enabled by default. If you select this check box and click the Save button, the LAN users can access the USB drive through FTP.
  • Page 69 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide FTP (via Internet): This method is disabled by default. If you select this check box, remote users can access the USB drive through FTP over the Internet. Open a web browser.

  • Page 70: Print Server

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-43 Select the volume desired to share from the Volume drop-down list. Then click the Browse button to select the folder path. You can create a share name, e.g. music.

  • Page 71: Parental Control

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Parental Control Choose menu “Advanced→Parental Control”, and then you can configure the parental control in the screen as shown below. The Parental Control function can be used to control the internet activities of the child, limit the child to access certain websites and restrict the time of surfing.
  • Page 72 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Enable – Click the icon to enable the function. If this function has taken effect, the icon  will become Modify – Click the icon to edit the corresponding entry. If you want to delete this entry, ...

  • Page 73: Firewall

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Black List Mode - All webs entered within the Black List will be denied to access. Check the  box to enable this mode. You’d like to click Add a new keyword button and input the net addresses which the child is denied to access.

  • Page 74: Basic

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.8.1 Basic Choose menu “Advanced  Firewall  Basic”, and you can configure the basic firewall function. Figure 5-51 Firewall: Firewall Protection - You can select OFF, Low, Medium or High which you would like.

  • Page 75: Remote Log

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-52 Contact Email Address – The modem router can email you its logs. Enter your email  address here. SMTP Server Name - Enter the name of your SMTP sever.
  • Page 76 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-53 Select the Log checkbox to view the corresponding events. Server Address - The specified IP address of the remote system log server.  Click Save button to save these settings.

  • Page 77: System Tools

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide System Tools Figure 5-54 Choose menu “Advanced→System Tools”, you will see eight submenus under the System Tools menu: System Information, Device Information, Connection Status, Diagnostic, Time Settings, Backup & Restore, Administrator and Event Log. Click any of them, and you will be able to configure the corresponding function.

  • Page 78: Device Information

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide 5.9.2 Device Information Choose menu “Advanced→System Tools→Device Information”, you can see the current information about the modem router. Figure 5-56 5.9.3 Connection Status Choose menu “Advanced→System Tools→Connection Status”, you can see the current...
  • Page 79 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-57...

  • Page 80: Diagnostic

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Startup Procedure - Display the initialization progress.  Downstream/Upstream Bonded Channels - Display the status of each channel.  Time Information –The time information will display when the modem router is initialized.

  • Page 81: Time Settings

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-59 IP Address/ Domain Name – Enter the IP Address or Domain Name you want to  trace.  Max Hops – Enter the max number of hops.
  • Page 82 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Figure 5-60 Time Settings: Enable SNTP - The switch for SNTP function. If you turn on the switch, the field will become  green. Current Time – Display the current time.

  • Page 83: Backup & Restore

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide The router will automatically obtain GMT from the Internet if it is configured accordingly. The Daylight Saving will take effect one minute after the configurations are completed. 5.9.6 Backup & Restore Choose menu “Advanced→System Tools→Backup &...

  • Page 84: Administrator

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide All changed settings will be lost when defaults are restored. 5.9.7 Administrator Choose menu “Advanced→System Tools→Administration”, you will see the following screen. Figure 5-62 Account Management: Here you can set the account user information about Old Password, New Password and Confirm Password.

  • Page 85: Event Log

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Remote Config Management:  Remote Config Management – Check the Enable to enable the remote management. Click the Save button save the settings.  Note: To access the router, you should type your router's WAN IP address into your browser's address (in IE) or Location (in Navigator) box, followed by a colon and the custom port number.

  • Page 86: Appendix A: Specifications

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Appendix A: Specifications HARDWARE FEATURES 1 F-Connector, female 75 Ω Interface 4 10/100/1000Mbps RJ45 LAN Ports 1 USB 2.0 Ports 1 Power On/Off Button 1 Wi-Fi On/Off Button Button...
  • Page 87 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide HARDWARE FEATURES Symbol Rate DOCSIS 64 QAM 5.057 Msym/s; 256 QAM 5.361 Msym/s –15 to 15 dBmV (DOCSIS) Operating Level Range Security DOCSIS 3.0 Security (BPI+, EAE, SSD) UPSTREAM...
  • Page 88 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide WIRELESS FEATURES Wireless Speeds 2.4GHz: Up to 300Mbps Frequency 2.4GHz EIRP <30dBm(EIRP) Wireless Functions Enable/Disable Wireless Radio, WDS Bridge, WMM, Wireless Statistics 64/128-bit WEP,WPA / WPA2,WPA-PSK/ WPA2-PSK encryption, Wireless Security...
  • Page 89 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide SOFTWARE FEATURES DNS, DNS Proxy, IGMP V1/V2/V3, UPnP OTHERS Certification FCC, RoHS, CableLabs, UL TC-W7960 RJ-45 Ethernet Cable Package Contents Quick Installation Guide Power Adapter Operating Temperature: 0 ~40...

  • Page 90: Troubleshooting

    TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Appendix B: Troubleshooting T1. What can I do if I cannot access the Internet? Make sure the coaxial cable, Ethernet cable and power adapter are plugged in correctly. Contact your ISP to make sure the modem router is activated.
  • Page 91 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide If the computer is set to a static or fixed IP address, change the setting to obtain an IP address automatically. For Mac OS X Click the Apple icon on the upper left corner of the screen.
  • Page 92 TC-W7960 300Mbps Wireless N DOCSIS 3.0 Cable Modem Router User Guide Open your IE browser, click Tools tab and you will see the following screen. Click Internet Options Select Never dial a connection Click OK Now, try to log into the web-based management page again after the above settings have been configured.

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