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10.5. Resetting to Factory Defaults
This procedure resets the B-500-MTRX-230 to factory defaults:
•
EDIDs - 1080p 60 2 channel stereo (embedded 2)
•
I/O - All Outputs set to Input 1
Reset Factory Defaults
1. Press DEFAULT
2. Press DEFAULT
3. Press DEFAULT
4. Press DEFAULT
5. Press ENTER
Note: Resetting factory defaults can take up to 2 minutes to complete. Wait until the screen displays an output and
input selection of 1.1 before attempting further setup or use.
11. TROUBLESHOOTING
If issues arise during installation or testing of the B-500-MTRX-230, follow these guidelines to troubleshoot. Use
the System Layout chart on the page 28 to record a description of each part of the system. If a problem cannot be
solved using the methods listed here, fill out the System Layout Chart as completely as possible and contact Binary
Tech Support for assistance at 866.838.5052.
11.1. General Troubleshooting Guidelines
•
Always set up the connections between the matrix switcher and all equipment before attempting EDID setup
or testing video and audio to be sure that all displays have been accounted for.
•
Only change one part of a setup at a time when troubleshooting. Changing more than one variable may lead to
inconsistent results.
•
When any issue arises with video or audio, inspect the cable connections first. Most issues arise from a
connector not being fully seated in its port or a poorly terminated Cat 5e/6 cable.
•
Try to simplify the signal route when troubleshooting. Remove any additional equipment from between the
source and display as possible, and add one piece back until the issue re-appears.
•
If a source will not work with all displays, or a display will only work with some sources, the issue is usually
either an incorrect EDID for an input, or a source menu is set incorrectly.
•
Swap devices to different ports on the matrix to determine whether issues follow the devices or the ports in
use. Issues following sources are almost always related to the internal settings of the source. Set the source
output to adjust automatically for the EDID of the display. Then set up the EDIDs using a learned EDID from an
output with a "problem" display, or selecting an embedded EDID compatible with all of the connected displays'
supported resolutions.
Display Readout (Example)
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