Troubleshooting - Sony MVC-FD100 Service Manual

MVC-FD100/FD100H/FD200/FD200H
Effective use of the battery pack
• Battery performance decreases in
low-temperature surroundings. So,
the time that the battery pack can be
used is shorter in cold places. We
recommend the following to use the
battery pack longer:
— Put the battery pack in a pocket
close to your body to warm it up,
and insert it in your camera
immediately before you start
taking shots.
— Use the large capacity battery
pack (NP-F550, optional).
• Frequently using the LCD panel or
frequently operating the zoom wears
out the battery pack faster. We
recommend using the large capacity
battery pack (NP-F550, optional).
• Be certain to turn the POWER switch
to off when not taking shots or
playing back on your camera.
• Procure spare batteries that can last
two or three times longer than the
expected recording time. Also, make
a trial recording before you record
the actual images.
• Do not expose the battery pack to
water. The battery pack is not water-
resistant.
Remaining battery time indicator
• If the power goes off although the
battery remaining indicator indicates
that the battery pack has enough
power to operate, charge the battery
pack fully again so that the indication
on the battery remaining indicator is
correct. Note, however, that the
correct battery indication sometimes
will not be restored if it is used in
high temperatures for a long time or
left in a fully charged state, or the
battery pack is frequently used.
Regard the remaining battery time
indication as the approximate
shooting time.
Symptom Cause and/or Solution
You cannot display a print • You cannot display print marks on moving images,
mark. text images and Clip Motion images.
• Your camera is placed near a TV or other
The picture is noisy.
equipment that uses strong magnets.
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• You are shooting a subject with a light source
The picture is too dark.
behind the subject.
t
• The brightness of the LCD screen is too low.
t
The flash does not work. • The flash is set to
t
• The camera is in one of the following PROGRAM
AE modes: Twilight, Twilight plus, or Landscape.
t
• The PLAY/STILL/MOVIE selector is set to
MOVIE.
t
• The date and time are not set correctly.
The date and time are
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recorded incorrectly.
• This is called the smear phenomenon.
Vertical streaks appear
t
when you are shooting a
very bright subject.
The zoom does not work. • PROGRAM AE is set to the Panfocus mode.
t
Digital zoom does not • You cannot use digital zoom when recording
work. moving pictures.
• Digital zoom is set to [OFF].
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• You shot the image in TEXT mode.
The image is in
t
monochrome.
• The picture effect is set to B&W.
t
t
The image cannot be
played back on a
computer.
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• The
mark indicating there is little
remaining battery time sometimes
flashes depending on the operating
conditions or ambient temperature
and environment even if the
remaining battery time is 5 to 10
minutes.
How to store the battery pack
• If the battery pack is not used for a
long time, do the following
procedure once per year to maintain
proper function.
1. Fully charge the battery.
2. Discharge on your camera.
3. Remove the battery from your
camera and store it in a dry, cool
place.
• To use the battery pack up on your
camera, leave the POWER switch to
on in PLAY mode until the power
goes off without a floppy disk or a
"Memory Stick" inserted.
Battery life
• The battery life is limited. Battery
capacity decreases little by little as
you use it more and more, and as
time passes. When the battery
operating time is shortened
considerably, a probable cause is that
the battery pack has reached the end
of its life. Please buy a new battery
pack.
• The battery life varies according to
how it is stored and operating
conditions and environment for each
battery pack.
Move your camera away from the TV, etc.
Adjust the exposure (page 67).
Adjust the brightness of the LCD screen
(page 20).
.
Set the flash to (no indication), , or
(page 22).
Cancel the PROGRAM AE function or set the
flash to (pages 22, 65).
Set it to STILL.
Set the correct date and time (page 14).
This is not a malfunction.
Cancel the Panfocus mode (page 65).
Set digital zoom to [ON] at the menu.
Cancel the TEXT mode (page 62).
Cancel the B&W mode (page 69).
Consult the computer or software manufacturer.

Troubleshooting

If you experience trouble with your camera, first check the following items. Should
your camera still not operate properly after you have made these checks, consult your
Sony dealer or local authorized Sony service facility. If code displays (C:
appear on the LCD screen, the self-diagnosis display function is working
(page 95).
Symptom
Your camera does not
work.
Your camera cannot
record images.
The picture is out of focus. • Your camera is not in macro recording mode when
The resizing function does
not work.
87 88
Symptom
The moving image breaks
off when you play back an
image on a computer.
Your camera cannot delete
an image.
The power turns off
suddenly.
The image does not
appear on the TV screen.
The slide show function
stops automatically.
You cannot use the
PROGRAM AE function.
The macro function does
not work.
89 90
1-22
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Cause and/or Solution
• You are not using an "InfoLITHIUM" battery pack.
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Use an "InfoLITHIUM" battery pack (page 9).
• The floppy disk is not inserted properly.
t
Eject the disk, and insert it again (page 16).
• The battery level is too low. (The
indicator
appears.)
t
Charge the battery pack fully (page 10).
• The AC power adaptor is not connected securely.
t
Connect it securely to the DC IN jack and a wall
outlet (wall socket) (pages 10, 13).
• The malfunction occurs inside the camera.
t
Turn off the power, and turn on after one
minute, then check that the camera works
properly.
• The PLAY/STILL/MOVIE selector is set to PLAY.
t
Set it to STILL or MOVIE (pages 18, 23).
• No floppy disk is inserted into your camera.
t
Insert a floppy disk (page 16).
• The tab on the disk is set to the unrecordable
position.
t
Set it to the recording position (page 16).
• No "Memory Stick" is inserted into your camera.
t
Insert a "Memory Stick" (page 17).
• The write-protect switch on the "Memory Stick" is
set to LOCK.
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Set it to the recording position.
you shoot a subject that is about 3 to 25 cm
(1 3/16 to 9 7/8 inches) away from the lens.
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Set the macro recording mode (page 64).
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Move the zoom lever to the W side.
• You cannot resize moving images, text images, Clip
Motion images, and uncompressed images.
Cause and/or Solution
• You are playing back the file from the floppy disk
or the "Memory Stick."
t
Copy the file to the hard disk of the computer
and then play back the file from the hard disk
(page 32).
• The image is protected.
t
Cancel the protection (page 74).
• With the PLAY/STILL/MOVIE selector set to
STILL or MOVIE, if you do not operate the camera
for about three minutes while the power is on, the
camera turns off automatically to prevent wearing
down the battery pack.
t
Turn on the camera.
• The battery pack is discharged.
t
Replace it with a fully charged battery pack.
• The VIDEO OUT setting of your camera is
incorrect.
t
Change the setting (page 55).
• The slide show function stops after about
20 minutes when using a floppy disk.
t
To continue the slide show, select [START]
again (page 72).
• Your camera is set to TEXT mode or the PLAY/
STILL/MOVIE selector is set to MOVIE.
t
Set the PLAY/STILL/MOVIE selector to STILL
and change the setting (pages 53, 54).
• PROGRAM AE is set to the Panfocus mode.
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Cancel the Panfocus mode (page 65).
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