Appendix F. Declaration - peplink ONE 20 User Manual

USER MANUAL
Peplink Balance Series
Problem 4
What can I do if I suspect a problem on my LAN connection?
Solution
You can test the LAN connection using ping. For example, if you are using
DOS/Windows, at the command prompt, type ping 192.168.1.1. This pings the Peplink
Balance device (provided that Peplink Balance's IP is 192.168.1.1) to test whether the
connection to the Peplink Balance is OK.
Problem 5
What can I do if I suspect a problem on my Internet/WAN connection?
Solution
You can test the WAN connection using ping, as in the solution to Problem 4. As we
want to isolate the problems from the LAN, ping will be performed from the Peplink
Balance. By using Ping/Traceroute under the Status tab of the Peplink Balance, you
may able to find the source of problem.
Problem 6
When I upload files to a server via FTP, the transfer stalls after a few kilobytes of data
are sent. What should I do?
Solution
The maximum transmission unit (MTU) or MSS setting may need to be adjusted. By
default, the MTU is set at 1440. Choose Auto for all of your WAN connections. If that
does not solve the problem, you can try the MTU 1492 if a connection is DSL. If
problem still persists, change the size to progressive smaller values until your problem
is resolved (e.g., 1462, 1440, 1420, 1400, etc).
Additional troubleshooting resources:
Peplink Knowledgebase: http://www.peplink.com/knowledgebase/
Peplink Community Forums: https://forum.peplink.com/

Appendix F. Declaration

1. CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
2. Federal Communication Commission Interference Statement
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