The Peplink Balance series provides link aggregation and load balancing across up to thirteen WAN connections. The Peplink Balance 20/30 provides a cost-effective solution suitable for power users and home offices. The Peplink Balance 210/310 provides advanced features for small business.
USER MANUAL Peplink Balance Series Product Features Peplink Balance Series products enable all LAN users to share broadband Internet connections, and provide advanced features to enhance Internet access. The following is the list of supported features: Supported Network Features 4.1.1 WAN Multiple public IP support (DHCP, PPPoE, Static IP Address, or GRE) ...
Quality of Service for different applications and custom protocols User Group classification for different service levels (Available on Peplink Balance 380+) Bandwidth usage control and monitoring on group- and user- level (Available on Peplink Balance 380+) Application Prioritization for custom protocols and DSL optimization ...
USER MANUAL Peplink Balance Series Peplink Balance Overview Peplink Balance 20 6.1.1 Front Panel Appearance USB Port WAN Ports Status LED Reset Button LAN Ports Power LED 6.1.2 LED Indicators The statuses indicated by the Front Panel LEDs are as follows: Power and Status Indicators OFF –...
At the high level, construct the network according to the following steps: With an Ethernet cable, connect a computer to one of the LAN ports on the Peplink Balance. For Peplink Balance 20, 30, 210 and 310, repeat with different cables for up to 4 computers to be connected.
USER MANUAL Peplink Balance Series Configuring the Network Environment To ensure that Peplink Balance works properly in the LAN environment and can access the Internet via the WAN connections, please refer to the following setup procedures: LAN Configuration For basic configuration, refer to Section 8, Basic Configuration.
Connecting to Web Admin Interface Start a web browser on a computer that is connected with Peplink Balance through LAN. To connect to Web Admin of Peplink Balance, enter the following LAN IP address in the address field of the web browser: http://192.168.1.1...
USER MANUAL Peplink Balance Series Configuration with Setup Wizard The Setup Wizard of Peplink Balance simplifies the task of configuring WAN connection(s) by guiding the configuration process step by step. To begin, click Setup Wizard after connecting to Web Admin Interface.
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Advertise Speed checkbox. Drop-in Mode Settings (Available on Peplink Balance 210+) Drop-in Mode eases the installation of Peplink Balance on a live network between the existing Firewall and Router, such that no configuration changes are required Enable on existing equipment.
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This option allows you to input the DNS server addresses to be offered to the DNS Servers DHCP clients. If Assign DNS server automatically is selected, the Peplink Balance’s built-in DNS server address (i.e. LAN IP address) will be offered.
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This table is for defining custom local DNS records. A static local DNS record consists of a Host Name and an IP Address. When Local DNS looking up the Host Name from the LAN to LAN IP of Peplink Balance, the Records corresponding IP Address will be returned.
WAN segments have to be flushed once or the hosts have to be rebooted. Otherwise, hosts on one side may not be able to reach hosts on the other side of Peplink Balance until the old ARP records expire. Units without enabling Drop-in Mode are not affected.
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Balance IP subnet is the same as the Firewall’s WAN port and the Router’s LAN port. If there are hosts other than the router existing on the WAN segment of Peplink Balance, check the I have other host(s) on WAN segment box, enter the IP address(es) of the host(s), and then click the down-arrow to add the hosts.
Static IP Connection Method PPPoE Mobile Internet Connection (available on Peplink Balance 20/30, 380+) See Sections 11.1.1, 11.1.2, 11.1.3, 11.1.4, 11.1.5 for configuration details of each connection method. This field shows that NAT (Network Address Translation) will be applied to the traffic routing over this WAN connection.
Static IP PPPoE Mobile Internet Connection (available on Peplink Balance 20/30, 380+, please refer to Section 11.1.5 for details.) 11.1.1 DHCP Connection The DHCP connection method is suitable if the ISP provides an IP address automatically by DHCP (e.g. Cable, Metro Ethernet, etc.).
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Peplink Balance Series 11.1.4.1 Routing under GRE via Network Address Translation (NAT) The following figure shows a typical scenario with Peplink Balance under the GRE connection mode and NAT routing mode: In this scenario, the IP address settings are as follows: WAN IP Address: 172.23.2.123...
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Peplink Balance Series 11.1.4.2 Routing under GRE via IP Forwarding The following figure shows a typical scenario with Peplink Balance under the GRE connection mode and IP Forwarding routing mode: In this scenario, the IP address settings are as follows: WAN IP Address: 172.23.2.123...
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The Mobile Internet Connection method is suitable for USB modem mobile connection such as 3G, EVDO, EDGE, and GPRS, etc. Currently it only applies to USB mobile WAN port. For the list of supported modems, please refer to Peplink 3G Modem Support page: http://www.peplink.com/3g...
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This setting applies to 3G / EDGE / GPRS modem only. It does not apply to EVDO / EVDO Rev. A modem. This allows you to configure the APN settings of your connection. If Auto is selected, Peplink Operator Balance will automatically detect the APN, configure the modem, and make connection. You Settings may change the APN settings by selecting Custom Mobile Operator Settings.
This setting specifies port speed and duplex configurations of the WAN Port. By default, Auto is selected and the appropriate data speed is automatically detected by Peplink Balance. Speed In the event of negotiation issues, the port speed can be manually specified to circumvent the issues.
Peplink Balance Series 11.3 WAN Health Check To ensure traffic is routed to healthy WAN connections only, Peplink Balance provides the functionality to periodically check the health of each WAN connection. The Health Check settings for each WAN connection can be independently configured via Network >...
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Health Check DNS Servers. Health Check Method: SmartCheck SmartCheck applies only to the Peplink Balance 20/30/380 or above Mobile Internet connection. It monitors the link status, and is optimized for mobile networks with high traffic latency. Other Health Check Settings This setting specifies the timeout, in seconds, for ping/DNS lookup requests.
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USER MANUAL Peplink Balance Series This setting specifies the number of consecutive successful ping/DNS lookup responses that must be received before Peplink Balance treats a previously down WAN connection to be up again. Recovery Retries By default, Recover Times is set to 3. For example, a WAN connection that is treated as down will be considered to be up again upon receiving 3 consecutive successful ping/DNS lookup responses.
USER MANUAL Peplink Balance Series 11.4 Bandwidth Allowance Monitor Bandwidth Allowance Monitor helps keep track of your network usage. Please refer to section 20.8 to view the usage statistics. Bandwidth Allowance Monitor If the feature Email Notification is enabled, you will be notified through email when usage hits 75% and 95% of the monthly allowance.
Due to dynamic DNS service providers’ policy, a dynamic DNS host would expire automatically because the host record was not updated for a long time. Therefore Peplink Balance performs an update every 23 days even if a WAN’s IP address did not change.
The Site-to-Site VPN of the Peplink Balance is specifically designed for multi-WAN environment. The Peplink Balance can aggregate all WAN connections’ bandwidth for routing Site-to-Site VPN traffic. Unless all the WAN connections of one site are down, the Peplink Balance can still maintain VPN up and running.
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Click the Add VPN Connection button to create a new VPN connection profile for making VPN connection to a remote Peplink Balance via the available WAN connections. Each profile is for making VPN connection with one remote Peplink Balance. Click a connection name on the leftmost column to edit the profile.
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Peplink proprietary Site-to-Site VPN used TCP and UDP port 32015 for establishing VPN connections. If you have a firewall in front of the Peplink Balance devices, you will need to add firewall rules for these port and protocols which will allow inbound and outbound traffic pass-through the firewall.
NAT (Network Address Translation) router. To be able for a WAN connection behind a NAT router to accept VPN connections, you can configure the NAT router in front of the WAN connection to inbound port forward TCP port 32015 to the Peplink Balance.
VPN Status is shown in the Dashboard. The connection status of each connection profile is shown as below. VPN connection status is also shown on the LCD panel of Peplink Balance 380, 580, 710 and 1350. By clicking the Details button at the top-right hand corner of Site-to-Site VPN table, you will be forwarded to Status >...
USER MANUAL Peplink Balance Series 13 Management of Outbound Traffic to WAN Peplink Balance provides the functionality to flexibly manage and load balance outbound traffic among the WAN connections. Important Note Outbound Policy is applied only when more than one WAN connection is active.
USER MANUAL Peplink Balance Series 13.1 Outbound Policy There are three main selections for the Outbound Traffic Policy of Peplink Balance: High Application Compatibility Normal Application Compatibility Managed by Custom Rules The selections are explained as follows:...
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Enable taken, by Peplink Balance based on the other parameters of the rule. With an Enable value of No, the rule does not take effect: Peplink Balance disregards the other parameters of the rule. This setting specifies the source IP Address, IP Network or MAC Address for traffic that Source matches the rule.
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Internet IP depends on the WAN connections over which communication actually takes place. As a result, a LAN client computer behind Peplink Balance may communicate using multiple Internet IP addresses. For example, a LAN client computer behind a Peplink Balance 310 with three WAN connections may communicate on the Internet using three different IP addresses.
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Starting from firmware 5.2, outbound traffic can be prioritized to go through Site-to-Site VPN connection(s). By default, VPN connections are not included in the priority list. (Available on Peplink Balance 210+) Configure multiple distribution rules to accommodate different kinds of services.
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13.2.6 Algorithm: Least Used (Available on Peplink Balance 210+) The traffic matching this rule will be routed through the healthy WAN connection that is selected in the field Connection and has the most available download bandwidth. The available download bandwidth of a WAN connection is calculated from the total download bandwidth specified in the WAN settings page and the current download usage.
Enable are taken, by Peplink Balance based on the other parameters of the rule. With an Enable value of No, the inbound service does not take effect: Peplink Balance disregards the other parameters of the rule. This setting identifies the service to the System Administrator.
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Any Port, Single Port, Port Range, Port Map and Range Mapping Any Port: all traffic that is received by Peplink Balance via the specified protocol is forwarded to the servers specified by the Servers setting.
USER MANUAL Peplink Balance Series 14.2 Definition of Servers on LAN (Available on Peplink Balance 210+) The settings to configure servers on the LAN are located at the following location: Network > Inbound Access > Servers Inbound connections from the Internet will be forwarded to the specified Inbound IP Address(es) base on the protocol and port number .
This setting specifies whether the inbound service rule takes effect. When Yes is selected, the inbound service rule takes effect. If the inbound traffic matches the specified IP Protocol and Port, action will be taken by Peplink Balance based on the other Enable parameters of the rule.
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Any Port, Single Port, Port Range, Port Map and Range Mapping Any Port: all traffic that is received by Peplink Balance via the specified protocol is forwarded to the servers specified by the Servers setting.
Upon receiving the DNS query, Peplink Balance returns, as an “A” record, the IP address for www.mycompany.com on WAN1 because WAN1 is the most appropriate healthy link. The settings for defining the DNS records to be hosted by Peplink Balance are located at: Network > Inbound Access > DNS Settings...
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Each WAN connection is associated with a priority number. Click Save to save the settings when configuration is complete. This section shows a list of domain names to be hosted by the Peplink Balance. Each domain can have its “NS”, “MX” and “TXT” records, and its or its sub-domains’ “A” and Domain name “CNAME”...
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Name Server. After finishing adding NS records, click the Save button. (Before clicking the Save button, all NS record changes are not yet saved to the Peplink Balance.) 14.5.4 MX Records The MX Record table shows the domain’s MX records.
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USER MANUAL Peplink Balance Series A Record Editing This field specifies the A record of this sub-domain to be served by the Peplink Balance. *.domain.name The wildcard character “*” is supported. The IP addresses of " " will be Host Name .domain.name...
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For example, if the IP address range 11.22.33.0 to 11.22.33.255 is delegated to the DNS server on the Peplink Balance, you will also have to create a domain 33.22.11.in-addr.arpa and have its NS records pointing to your DNS server’s (the Peplink Balance) public IP addresses.
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Domain Delegation These are the steps to be used when you host your domain at your ISP or a domain registrar and want to delegate a sub-domain to be resolved and managed at Peplink Balance. New Domain Name button to add a domain name. e.g. www.mycompany.com. Click the Click corresponding domain name to view and edit record details.
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Testing the DNS Configuration The following steps can be used to test the DNS configuration: From a host on the Internet, use an IP address of Peplink Balance and nslookup to lookup the corresponding host name. Check the information that is returned for the expected results.
To configure, navigate to Network > WLAN Controller and the following options will be shown. Special Note For demo and testing purposes, two Pepwave AP One devices can be controlled by a Peplink Balance without extra costs. To manage more than two units, a Full Edition license is required. Please contact our Authorized Reseller or Peplink Sales Team to obtain more information and price details.
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USER MANUAL Peplink Balance Series A customized Captive Portal page can be configured for each Peplink Balance device. To start, click the link Captive Portal Settings and you will be forwarded to the configuration page. For details, please refer to section 16.4.
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When this option is enabled, web redirection will be applied to all unauthenticated Wi-Fi clients associated with this wireless network. Requests by unauthenticated Wi- Fi clients will be redirected to this Peplink Balance's built-in captive portal site. Enable To configure the captive portal site, click the link “configure your Captive Portal”...
Click the link configure your Captive Portal to start configuration. Once the configuration is complete, click the button Save to save settings. Important Note Only one portal page customization is available for each Peplink Balance device, multiple wireless networks with captive portal enabled will be redirected to the same portal page. 16.4.1 General...
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This setting is only available when the protocol is selected as 802.11bgn or 802.11n Only. There are three options: 20 MHz, 20/40 MHz and 40 MHz Channel Bonding With this feature enabled, it allows the Wi-Fi system to use two channels at once.
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Frame Length the frame length for frame aggregation. By default, it is set as 50000. Web Administration Settings Check the box to allow Peplink Balance to manage the web admin access Enable information of the Pepwave AP One. This option specifies the web access protocol used for accessing the web admin Web Access Protocol of Pepwave AP One.
17 QoS 17.1 User Groups (Available on Peplink Balance 380+) LAN and PPTP clients can be categorized into three user groups - Manager, Staff, and Guest. This table allows you to define rules and assign client IP addresses or subnets to a user group. You can apply different bandwidth and traffic prioritization policies on each user group in the Bandwidth Control and Application sections.
By default, 50% of bandwidth has been reserved for Manager, 30% for Staff, and 20% for Guest. You can define a maximum download speed (over all WAN connections) and upload speed (for each WAN connection) that each individual Staff and Guest member can consume.
Three priority levels can be set for application prioritization: ↑High, ━ Peplink Balance can detect various application traffics by inspecting the packets' content. Select an application by choosing a supported application, or by defining a custom application manually. The priority preference of supported applications is placed at the top of the table. Custom applications are at the bottom.
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Action column to delete the custom application in the corresponding row. When Supported Applications is selected, the Peplink Balance will inspect network traffic and prioritize the selected application. Alternatively, select Custom Applications and define the application by providing the protocol, scope, port number, and DSCP value.
LAN side of the network. It can protect the local network from potential hacker attacks, offensive Web sites, and/or other inappropriate uses. The firewall functionality of Peplink Balance supports the selective filtering of data traffic in both directions: Outbound (LAN to WAN) ...
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Protocol/IP/Port, actions will be taken by Peplink Balance based on the other parameters of Enable the rule. When No is selected, the firewall rule does not take effect. Peplink Balance will disregard the other parameters of the rule. This setting is applicable to Inbound Firewall Rules only.
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Destination IP & Port Action With the value of Allow for the Action setting, the matching traffic passes through Peplink Balance (to be routed to the destination). If the value of the Action setting is set to Deny, the matching traffic does not pass through Peplink Balance (and is discarded).
For example, If you enter "foobar.*," then "www.foobar.com," "www.foobar.co.jp," or "foobar.co.uk" will be blocked. Placing the wild card in any other position is not supported. The Peplink Balance will inspect and look for blocked domain names on all HTTP traffic. Secure web (HTTPS) traffic is not supported. 18.2.2 Exempted User Group Check and select pre-defined user group(s) who can exempt from the access blocking rules.
The following diagram illustrates an HA configuration with two Peplink Balance 210 units, and two Internet connections: In the diagram, the WAN ports on each Peplink Balance unit connect to the router and modem; and Peplink Balance unit connects to the same LAN switch via a LAN port.
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USER MANUAL Peplink Balance Series High Availability Settings Checking this box specifies that the Peplink Balance unit is part of a High Availability High Availability configuration. This setting specifies a number that identifies a pair of Peplink Balance units that Group Number operate in a High Availability configuration.
19.2 PPTP Server (Available on Peplink Balance 210+) Peplink Balance has a built-in PPTP Server, which enables remote computers to conveniently and securely access the local network. PPTP server setting is located at: Network > Misc. Settings > PPTP Server Simply check the box to enable the PPTP server function.
Some ISPs require their users to send e-mails via the ISP’s SMTP server. All outgoing SMTP connections are blocked except those connecting to the ISP’s. The Peplink Balance supports to intercept and redirect all outgoing SMTP connections (destined for TCP port 25) via a WAN connection to the WAN’s corresponding SMTP server.
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Outbound Policy (see Section 13.1). 19.3.2 Web Proxy Forwarding When this feature is enabled, the Peplink Balance will intercept all outgoing connections destined for the proxy server specified in "Web Proxy Server Interception Settings", choose a WAN connection with reference of Outbound Policy, and then forward them to the specified web proxy server and port number.
Service Passthrough settings can be found at: Network > Misc. Settings > Service Passthrough Some Internet services required to be specially handled in a multi-WAN environment. The Peplink Balance supports handling such services correctly such that Internet applications do not notice it is behind a multi-WAN router.
USER MANUAL Peplink Balance Series 20 System Settings 20.1 Admin Security There are two user accounts available for accessing the Web Admin. Usernames are admin and user. They represent two user levels - admin has full administration access, while user is a read-only account.
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USER MANUAL Peplink Balance Series Admin Settings This field allows you to define a name for this Peplink Balance unit. Router Name By default, Router Name is set as Balance_XXXX, where XXXX refers to the last 4 digits of the serial number of that balance unit.
Do not disconnect the power during firmware upgrade process. Do not attempt to upload a non-firmware file, or a firmware file that is not qualified, or not supported, by Peplink. Upgrading a Peplink Balance unit with an invalid firmware file will damage the unit, and may void the warranty.
This specifies the time zone (along with the corresponding Daylight Savings Time scheme) in which Peplink Balance operates. Time Zone The Time Zone value affects the time stamps in the Event Log of Peplink Balance and E- mail notifications. Checked the box Show all to show all time zone options.
Email Notification Administrator when the WAN status changes, or when new firmware is available. If the box Enable is not checked, Email Notification is disabled and Peplink Balance will not send email messages. This setting specifies the SMTP server to be used for sending email. If the Server requires SMTP Server authentication, check the box Require authentication.
USER MANUAL Peplink Balance Series 20.5 Remote Syslog The Remote Syslog functionality of Peplink Balance enables event logging at a specified remote Syslog server. The settings for configuring Remote System Log are found at: System > Remote Syslog Remote Syslog Settings Remote Syslog This setting specifies whether or not to log events at the specified remote Syslog server.
USER MANUAL Peplink Balance Series 20.6 SNMP SNMP, or Simple Network Management Protocol, is an open standard that can be used to collect information about the Peplink Balance unit. SNMP configuration is located at: System > SNMP SNMP Settings SNMP Device This field shows the router name defined in System >...
This setting specifies the Internet IP address or host name of the reporting server. Reporting Server By default, the Reporting Server value is report.Peplink.com. Click the link to register a login ID on Peplink’s Reporting Server. Each login ID can “create a login” associate with multiple Peplink Balance devices.
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“view reports” Important Note The registration process will establish contact to the reporting server to associate the Peplink Balance unit with the specified user account on the server. Prior to registration, please ensure that the user account to be entered is valid.
In a High Availability (HA) configuration, to quickly load onto the Peplink Balance unit the configuration of its HA counterpart, click the Upload button. After loading the settings, configure the LAN IP address of the Peplink Balance unit to be different from the HA counterpart.
This page provides a Reboot button for restarting the system. For highest reliability, Peplink Balance series are equipped with two copies of firmware of different version. You can select the firmware version you would like the device to reboot with.
Peplink Balance Series 20.10 Ping Test The Ping Test tool in Peplink Balance performs Pings through a specified Ethernet interface or a Site-to- Site VPN connection (VPN connections are only available on Peplink Balance 210 or above). You can specify the number of pings in the field Number of times to a maximum of 10 times, and Packet Size can be specified in the field Packet Size to a maximum of 1472 bytes.
USER MANUAL Peplink Balance Series 20.11 Traceroute Test The Traceroute Test tool in Peplink Balance traces the routing path to the destination through a particular Ethernet interface or a Site-to-Site VPN connection (VPN connections are available on Peplink Balance 210+).
USER MANUAL Peplink Balance Series 21 Status This section displays the information of Peplink Balance on the Device, Active Sessions, Client List, WINS Client List, Site-to-Site VPN, UPnP / NAT-PMP, Event Log, and Bandwidth. 21.1 Device System information is located at Status > Device:...
(retrieved from DHCP reservation table or defined by users), current Download and Upload rate and MAC address that the Peplink Balance has offered IP addresses to since it is powered up. Clients can be imported into DHCP Reservation table by clicking the button on the right-most column.
Peplink Balance Series 21.4 Access Point (Available on Peplink Balance 380+) The Status of connected access point devices can be found at Status > Access Point. It lists all connected or detected Pepwave access point devices and their IP address, firmware version, assigned AP profile, number of connected clients and broadcasting channel.
21.8.1 Device Event Log The log section displays a list of events that has taken place on the Peplink Balance unit. Click the Refresh button to retrieve log entries again. Click the Clear Log button to clear the log. Select 50, 100, or all to show the corresponding number of events in the log.
USER MANUAL Peplink Balance Series Appendix A. Restoration of Factory Defaults To restore the factory default settings on a Peplink Balance unit, perform the following: For Balance 20/30/210/310: Locate the reset button on the Peplink Balance unit. With a paper clip, press and keep the reset button pressed for at least 10 seconds, until the unit reboots itself.
Peplink Balance Series Appendix B. Routing under DHCP, Static IP, and PPPoE The information in this appendix applies only to situations where Peplink Balance operates with to a WAN connection under DHCP, Static IP, and PPPoE. For information that applies to GRE, please refer to: Section 11.1.4.1, Routing under GRE via Network Address Translation (NAT)
USER MANUAL Peplink Balance Series Routing via IP Forwarding When Peplink Balance is operating under IP Forwarding mode, the IP addresses of IP packets are unchanged; Peplink Balance forwards both inbound and outbound IP packets without changing their IP addresses.
WAN connection for source-destination pairs of IP addresses, and prevents sessions from being dropped. With Persistence is configured and the option By Source is selected, Peplink Balance uses a consistent WAN connection for same source IP addresses. This option offers even higher application compatibility but the outbound traffic load will be distributed more evenly only if more users use the Internet.
C.4.2 Solution Firewall functionality is built into Peplink Balance. By default, inbound access is unrestricted. Enabling a basic level of protection involves setting up firewall rules. For example, to set up a firewall rule between the Internet and the private network that monitors Web...
For security reasons, it may be appropriate to disallow LAN users to use ftp to transfer files to and from the Internet, or otherwise restrict outbound access. This can easily be achieved by setting up an outbound firewall rule with Peplink Balance. C.5.2 Solution...
Try to test with a web site that does not enable Keep Alive. For example, try http://private.dnsstuff.com/tools/aboutyou.ch (This third-party web site is provided only for reference. Peplink has no association with the site and does not guarantee the site's validity or availability.)
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You can test the WAN connection by Ping, which is similar to problem 4. As we want to isolate the problems from the LAN, Ping will be performed from Peplink Balance. By using the Ping/Traceroute under the tab Status of the Peplink Balance, you may able to find out the source of problem.
Rules-based Stateful Firewall, with IP, Protocol, and Port filtering • Intrusion Detection System Physical Interface • Two (Balance 20) / Three (Balance 30) RJ-45 for an IEEE 802.3u 10/100M WAN • Four RJ-45 for an IEEE 802.3u 10/100M LAN Power Specification •...
USER MANUAL Peplink Balance Series Peplink Balance 210 and 310 Routing Drop-in Mode and NAT Flexible Custom Outbound Routing Policy WAN Support DHCP, PPPoE, GRE, and Static IP Inbound and Outbound Link Load Balance Device Management Wizard &...
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