MUTOH ValueJet VJ-1624 Quick Reference page 174

5 Troubleshooting
(2) The media is crumpled during initialization
NOTE NOTE
• If the media is jammed or torn, remove it according to "5.2 When media is jammed".
No. Possible cause
1 Are you using the recommended media?
2 Is the loading position of the media correct?
3 Is the media loaded at an angle?
4 Are there any foreign materials such as paper
attached to the pressurizing roller?
5 Is the printer used in an environment other
than the one specified, such as near an air
conditioner?
6 Are you using folded, torn or rolled media?
(3) The wrong media size is set during initialization
No. Possible cause
1 Are you using the recommended media?
2 Is the media loaded at an angle?
3 When the media is set, does it curl upward?
4 Is the printer used in an environment other
than the one specified, such as near an air
conditioner?
5 Are you using media that has been printed on
already?
Remedy
Use the recommended media.
Set the media correctly.
Set the media straight.
Clean the pressurizing roller.
Only use the printer in an environment that is
specified for use.
Replace the media.
Remedy
Use the recommended media.
Set the media straight.
Straighten the media or set a new media.
Only use the printer in an environment that is
specified for use.
Use a new media.
5-34
VJ-1624 QUICK REFERENCE
Reference
"4.2.1 Media
type" in the Operation
Manual
3.5.2 Setting
Roll Media
3.5.2 Setting
Roll Media
4.2.2 Cleaning
the inside of the
printer
Installation
manual
"4.2.2 Cautions
on handling media" in
the Operation Manual
Reference
"4.2.1 Media
type" in the Operation
Manual
3.5.2 Setting
Roll Media
3.5.2 Setting
Roll Media
3.5.1 Loading
roll media
"4.2.1 Media
type" in the Operation
Manual