Printronix P5000 Maintenance Manual page 91

Symptom
CLEAR PAPER JAM
message will not clear and
paper does not move
CLEAR PAPER JAM
message will not clear but
paper moves
Table 3. General Symptom List
1. Remove the paper path or pedestal top cover. Make sure
connector P107/PAPR M is fully seated in connector J107
on the controller board.
2. Check the condition and tension of the paper feed timing
belt. Adjust the paper feed timing belt. Replace the belt if it
is damaged.
3. Load paper. Power on the printer. Press PAPER
ADVANCE and VIEW several times and check that paper
moves correctly in both directions. Replace the paper feed
motor if the message appears or the paper moves
erratically.
4. Power on the printer. Press PAPER ADVANCE and VIEW
several times and check that paper moves correctly in
both directions. Replace the controller board if the
message appears or the paper moves erratically. Record
the message and return it with defective board.
1. Power off the printer. Remove the paper path or pedestal
top cover. Check that connector P106/PMD is fully seated
in connector J106 on the controller board.
2. Remove the barrier shield (cabinet model) or the barrier
shield and paper guide (pedestal model). Check that the
paper detector switch assembly is securely mounted in its
bracket. Clean the paper detector switch if necessary.
3. Check that the paper detector switch assembly is securely
mounted to the mechanism base. Tighten the two screws
securing the paper detector switch assembly to the
mechanism base.
4. Check that the motion detector wheel rotates. Replace the
paper detector switch assembly if the wheel does not
rotate.
5. Load paper. Power on the printer. Replace the paper
detector switch assembly if the message appears.
6. Load paper. Power on the printer. Replace the controller
board if the message appears. Record the message and
return it with defective board.
General Symptom List
Solution
91