121: Print ribbon not identified
The printer cannot use the ribbon installed. The card will be canceled.
Use ribbon designed for this printer.
Press the U
message.
H
& T
INTS
Ask your dealer or authorized reseller for a replacement.
122: Magstripe format problem
The magnetic stripe data sent does not match the format set in the printer. The
card will be canceled.
Press the U
message.
123: Insert new card side 1 up
1.
Insert a new card in the printer with side 1 facing up.
2.
If the card is not immediately picked, press the printer's U
click OK.
Click Cancel in the message box if you want to cancel the card.
124: Insert same card side 2 up
1.
Take the card from the printer.
2.
Turn the card over end to end so side 2 is facing up.
3.
Insert the card in the printer.
4.
If the card is not immediately picked, press the printer's U
click OK.
Click Cancel in the message box if you want to cancel the card.
62
button on the printer, or click OK in the message box to clear the
SER
IPS
button on the printer, or click OK in the message box to clear the
SER
button or
SER
button or
SER
Troubleshooting