119: Print Ribbon Not Supported; 120: User Paused The Printer; 121: Print Ribbon Not Identified; 122: Magstripe Format Problem - DataCard CD820 User Manual

119: Print ribbon not supported

The printer cannot use the ribbon installed. The card will be canceled.
Press the U
SER
H & T
INTS IPS
Purchase ribbon from your dealer or authorized reseller.

Check the Datacard website for updated firmware that supports new ribbon types.


120: User paused the printer

The printer was paused while printing.
To complete the current card press the printer's U
H & T
INTS IPS
If the user pressed the U

If this message occurs often, ask your system administrator to set the button sensitivity to a

lower value.

121: Print ribbon not identified

The printer cannot use the ribbon installed. The card will be canceled.
Use ribbon designed for this printer.
Press the U
SER
H & T
INTS IPS
Ask your dealer or authorized reseller for a replacement ribbon.

122: Magstripe format problem

The magnetic stripe data sent does not match the format set in the printer. The card will be
canceled.
Press the User button on the printer to clear the message.

123: Insert new card side 1 up

1.
Insert a new card in the printer with side 1 facing up.
2.
If the card is not immediately picked, press the printer's U
58
button on the printer to clear the message.
button for several seconds, the card has been canceled.
SER
button on the printer to clear the message.
button.
SER
button.
SER
Troubleshooting