Installation Problems - DataCard CD Series User Manual

5.
If you use the XPS Card Printer Driver, print a driver sample card. For the steps
to follow, refer to your printer's Driver Guide.
•
•
If you are not using the driver, ask your service provider or software provider
for assistance.
6.
Print a card using your card production software.
•
•
If the card causes an error, the card might have a type of data the printer does not
support.

Installation Problems

This section describes issues that prevent a successful installation and provides
recommended solutions to those issues. Choose from the following topics:
USB Installation Troubleshooting on page 41
•
Network Installation Troubleshooting on page 42
•
40
If the sample card prints, the printer and driver are working correctly.
Continue to step 6.
If the sample card does not print, the printer and driver have a
communication problem. Determine the cause of the problem and try the
sample card again.
If the card prints, your software is working successfully with the printer.
Troubleshoot the card design.
If the card does not print, check the following:
In the application, is the correct printer selected in the Print Setup or
•
Print dialog?
If the printer produced a blank card, review the page size or driver
•
settings.
Troubleshooting