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Solving Other Problems
Symptom
Cause
Data was
An error message is
sent to the
displayed in the
printer, but
message window.
it doesn't
A PS error occurred.
print.
Printer
A system error
resets.
occurred.
The start-
The transfer unit was
up page
jarred open during the
comes out
installation and needs
skewed.
to be closed.
The startup
The center media
page prints
guide is not in direct
as a
alignment with the LTR
shrunken
marking in the bottom
image.
of the media tray.
The start-
The media guides are
up page
not accurately set in
comes out
the media tray.
too small
and in the
wrong
orientation.
Not all
The printer has the
pages print.
wrong kind of cable, or
the printer is not con-
figured for the correct
cable and port.
The Cancel key was
pressed.
The media tray is
empty.
84
Solution
Handle according to the message displayed.
If a PS error occurs, contact Technical Support
with the error information. See the Service
& Support Guide for support telephone
numbers.
Contact Technical Support with the error infor-
mation. See the Service & Support Guide for
support telephone numbers.
Close the printer's rear cover.
Reset the center media guide.
Reset the media guides.
Check your cable.
Make sure no one pressed the Cancel key
while your job was printing.
Check the message window to see if the tray
you are using is out of media.
Solving Other Problems
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