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Preventing Media Jams
Make sure that...
Media matches the printer
specifications.
Media is flat, especially on the
leading edge.
The printer is on a hard, flat, level
surface.
You always adjust the media width
regulation guides in the media tray
after inserting the media (a guide that
is not properly adjusted can cause
poor print quality, paper jams, or
printer damage).
You store media in a dry location
away from moisture and humidity.
You have the correct media type
selected if you're printing on enve-
lopes, glossy stock, labels, thick
stock, transfer media, or transpar-
encies.
You load the media (for single-sided
pages) printing-side up (if you can't
determine which side of the media to
print on, remove the media from the
tray, rotate the stack 180°, turn the
stack over, and then place it back in
the tray).
Preventing Media Jams
(Until) Display Reads
)
PRINT STATUS
)
)
IDLE (and online LED is on)
Avoid...
Media that is folded, wrinkled, or
excessively curled.
Double feeding (remove the media
and fan the sheets—they may be
sticking together).
Fanning transparencies or leaving
them in the output tray, since this
causes static.
Allowing the output tray to overfill (the
face-down output tray has a
250-sheet capacity—jamming may
occur if you allow media to accumu-
late more than 250 sheets at a time).
Overfilling the media input trays.
Loading more than one type/size/
weight of media in a tray at the same
time.
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