Warranty; Limited Warranty- Kipor Power Products - Kipor Sinemaster IG3000 Operation Manual

13. WARRANTY

13.1 Kipor Power Equipment Inc. Warranty
LENGTH OF WARRANTY
Generators that are supplied with applicable products as standard, original equipment are
covered by this warranty from the date of original purchase for a period of three (3) years
for residential use and one (1) year for commercial applications. Units used in rental
fleets or as demonstration models will be warranted for a one (1) year period from date of
purchase/first use. If batteries are shipped with generators, they are warranted by the
supplier. The warranty coverage is continual from the original date of purchase, and
does not restart upon the replacement of any part or complete unit. Individual parts
replaced at any point during the warranty period are only eligible for warranty coverage for
the balance of the original warranty period.
ELIGIBILITY
To be eligible for warranty service, the product must be purchased in the United States or
Canada from an authorized dealer. This warranty applies to the original retail purchaser
only and is not transferable. Proof of purchase is required. Goods exported from North
America as well as goods sold at auction are excluded from warranty coverage. Warranty
coverage will only be provided by authorized dealers in the United States and Canada.
COVERAGE
Parts and labor will be covered for any failure that is proven to be a failure of material or
workmanship under normal use during the applicable warranty time period. It is the
responsibility of the end user to return the product to the nearest authorized repair center
as directed by the warranty administration center. In the event that the generator is
deemed not repairable or the necessary repair would be economically unfeasible, the
Kipor distributor will pay for shipping of the unit from the repair center to the designated
distributor facility and the shipping of a replacement unit. Kipor or its distributor reserves
the right to repair or replace these parts at its option. The return of defective parts may
be requested. Anything replaced under warranty becomes the property of Kipor.
TO OBTAIN WARRANTY SERVICE
Contact any authorized dealer or contact our national customer service center at:
Phone: 503 445-0197 E-mail: service@kiporpowerequipment.com
If contacting us by e-mail, be sure to include a description of the problem as well as all
return contact information such as address, phone number, fax number, e-mail, etc.
Engine serial number and proof of purchase are required.
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