Warranty - Kipor Sinemaster IG3000 Operation Manual

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13. WARRANTY

13.1 Kipor Power Equipment Limited Warranty
LENGTH OF WARRANTY
Generators are covered by this warranty from the date of original retail purchase for a period of two years for residential
use and one year for commercial applications. Units used in rental fleets or as demonstration models will be considered
commercial usage. Starting batteries included with a generator are warranted for a period of one year by the battery
manufacturer. Kipor must warrant the emission control system for a period of two years provided there has been no
improper maintenance, abuse or neglect. See the emission control warranty in the section immediately following the
limited warranty description. The warranty coverage is continual from the original date of purchase, and does not restart
upon the replacement of any part or complete unit. Individual parts replaced at any point during the warranty period
are only eligible for warranty coverage for the balance of the original warranty period.
ELIGIBILITY
To be eligible for warranty service, the product must be purchased in the United States or Canada from an authorized
dealer. This warranty applies to the original retail purchaser only and is not transferable. Proof of purchase is required.
Goods exported from North America as well as goods sold at auction are excluded from warranty coverage. Warranty
coverage will only be provided by authorized dealers in the United States and Canada.
COVERAGE
Parts, labor and regular shipping costs will be covered for any failure that is proven to be a failure of material or
workmanship under normal use during the applicable warranty time period. It is the responsibility of the end user to
return the product to the nearest authorized repair center as directed by the warranty administration center. In the event
that the generator is deemed not repairable or the necessary repair would be economically unfeasible, the Kipor
distributor will pay for shipping of the unit from the repair center to the designated distributor facility and the shipping of
a replacement unit. Kipor or its distributor reserves the right to repair or replace these parts at its option. The return of
defective parts may be requested.. Anything replaced under warranty becomes the property of Kipor..
TO OBTAIN WARRANTY SERVICE
Contact any authorized dealer or contact our national customer service center at:
Phone (503) 445-0199
E-mail: service@kiporpowersystems.com
If contacting us by e-mail, be sure to include a description of the problem as well as all return contact information such
as address, phone number, e-mail, etc. Engine serial number and proof of purchase are required.
EXCLUSIONS
This warranty does not extend to parts affected or damaged by accident and/or collision, normal wear, fuel
contamination or degradation, use in an application for which the product was not designed or any other misuse,
neglect, incorporation or use of unsuitable attachments or parts, unauthorized alteration, or any causes other than
defects in material or workmanship. This warranty does not extend to normal maintenance items such as belts, hoses,
spark plugs and filters past the first scheduled replacement or service interval for these items, whichever comes first.
Coast will pay for minor adjustments for a period of ninety days from the purchase date of the generator.
DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES
Kipor denies any responsibility for loss of time or use of the product, transportation, commercial loss, or any other
incidental or consequential damage. Any implied warranties are limited to the duration of this written limited warranty.
Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or
limitation of incidental or consequential damages. Therefore, the above exclusions and limitations may not apply to
you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
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