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SERVICE MANUAL Permobil K/C300 Power wheelchair...
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800-231-3256 Email: info@permobilusa.com Head Office of the Permobil group Permobil AB Box 120 861 23 Timrå Sverige Tel: 060-59 59 00 Fax: 060-57 52 50 E-post: info@permobil.se Produced and published by Permobil AB, Sweden Edition no.2, 2010-06 Order no.: 205221-US-0...
Permobil to ensure that the correct information is provided. Technical Support In the event of technical problems, you should contact your dealer, or Permobil Inc. USA at 800-736-0925. Spare parts Spare parts must be ordered through your dealer.
Identification plates Identification plates Chassis Chassis identification number. Rnet output stage Rnet output stage ID number Rnet control panel Control panel Rnet ID number...
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Identification plates Identification plates VR2 output stage VR2 output stage ID number VR2 control panel VR2 control panel ID number VR2 lights module Control panel VR2 ID number...
Covers Covers Removing the Chassis Cover The cover is mounted with hook and loop fastener at the rear and with two knobs at the front. See figure. 1. Move/fold the leg rests out and, if necessary, raise the seat. 2. Switch off the main power switch on the control panel.
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Covers Covers Removing the Front Battery Cover The cover is wedged in under the chassis cover. 1. Move/fold the leg rests out. 2. Switch off the main power switch on the control panel. 3. If the chassis cover has not been removed, remove the two knobs that hold it in place at the front.
Batteries Batteries WaRnIng Be careful when using metal objects when working with batteries. A short-circuit can easily cause an explosion. Always use safety gloves and safety goggles. Removing the Front Battery 1. Place the wheelchair on a level surface. 2. Move/fold the leg rests out, and if possible, raise the seat lift 3.
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Batteries Batteries Removing the Rear Battery 1. Place the wheelchair on a level surface. 2. Switch off the main power switch on the control panel. 3. Remove the upper and rear chassis covers. See pages 8-9. 4. Remove the output stage’s mounting plate by lifting it straight up and then turning it so that the output stage’s cabling faces downwards.
Front wheels Front wheels Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3. Remove the hub cap by pulling it straight out. If necessary, carefully lever it out using a screwdriver in the slot on the cap.
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Front wheels Front wheels Taking the rim apart The rim can be taken apart to make it possible to fit/remove solid or pneumatic tires. 1. Remove the wheel in question from the wheelchair. See the previous page. 2. If the tire is pneumatic, release the air. WaRnIng Ensure that pneumatic tires are not pressurized before the rim is taken apart, otherwise there is a risk of personal injury.
Rear wheels Rear Wheels Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel to be removed is free of the ground. 3. Remove the hub cap 1. 4.
Rear Wheels Support Wheels Support wheels may be fitted in three different positions; low, medium and high. These fitting positions are marked L, M and H. With the support wheels fitted in the lower position, low, the wheelchair inclines less before the support wheels meet the ground, but the accessibility of the wheelchair is reduced somewhat.
Support Wheel Dampers Support Wheel Dampers Removal 1. Switch off the main power switch on the control panel. 2. Remove the chassis cover. See page 8. 3. Unscrew and remove the two screws that hold the support wheel damper in place. See figure. Fitting Fit the damper in the reverse order.
Wheel Forks Wheel Forks Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3. Remove the cap from the top of the link arm. See figure.
Shock absorbers Shock absorbers The shock absorbers may be fitted in two different positions, a standard position(suitable for all users) and a position that produces slightly softer suspension(recommended for user’s with a body weight of 150 lbs or less). Removal 1.
Slewing brackets Slewing brackets Removal 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 24. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
Wheel Lock Release Wheel Lock Release The wheel lock release consists of a plastic rail, a wheel lock release sensor and a magnetic wheel lock on each drive motor. Removing the Plastic Rail 1. Raise the seat; seat elevator to the highest position;...
Wheel Lock Release Removing the Magnetic wheel lock. 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 24. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
Wheel Lock Release Removing the wheel lock release sensor. 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 24. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
Drive Motor Drive Motor Removal 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 24. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
Electric seat lift Electric seat lift Manual raising/lowering of electric seat lift If the seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manu- ally. 1. Switch off the main power switch on the control panel.
Electric seat lift Electric seat lift Removing the electric seat lift 1. Raise the seat to the highest position manually. See the previous page. 2. Switch off the main power switch on the control panel. 3. Remove the upper chassis cover. See page 8. 4.
Fixed seat tube Fixed seat tube Service position The fixed seat tube can be raised to the service position to make it easier to set the fixed seat height and other service tasks on the wheelchair. 1. Loosen the screw that locks the fixed height position of the seat tube (see illustration).
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Fixed aeat tube Fixed seat tube 3. Undo the screw locking the seat tube height position, and push the seat downwards. Turn the seat so that the head of the height adjustment screw is in the groove in the outer tube of the seat tube (see illustration).
Innehåll Seat angle mechanism Seat angle mechanism Removal 1. Raise the seat; electric seat lift to the highest position; fixed seat tube to the service position. See page 28. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
Seat angle mechanism Seat angle mechanism Used on seats with seat depth extension. Used on standard seats Not used on this chassis The seat angle mechanism fitted in the standard holes.
Seat Corpus seat Removal from chassis without seat angle 1. Raise the seat; electric seat lift to the highest position; fixed seat tube to the service position. See page 28. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
Seat Corpus seat 4. On chassis with VR2 Disconnect the adjustment device cabling from the output stage. See the diagram of output stage cable connections on page 38. Cut the cable ties holding the cabling in place, noting the position of the cable ties for subsequent fitting.
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Seat PS seat Removal from chassis without seat angle 1. Raise the seat; electric seat lift to the highest position; fixed seat tube to the service position. See page 28. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
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Seat PS seat Removal from chassis with seat angle 1. Switch on the main power switch on the control panel. Raise the seat angle. Switch off the main power switch on the control panel. If the seat angle will not run due to discharged batteries or defective adjustment device, remove the front mounting screw of the adjustment device (see illustration).
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Seat CS-seat Removal 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 24. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
Seat PS Junior Removal on a chassis without seat angle. 1. Raise the seat to the highest position manually. See page 24 or 26. 2. Switch off the main power switch on the control panel. 3. Remove the control panel. See pages 36-37. Cut off the cable ties that hold the cabling to the seat.
Control panel Control panel R-net Removal 1. Switch off the main power switch on the control panel. 2. Remove the cable ties holding the control panel cabling in place under the arm rest. Note the positions of the cable ties for subsequent fitting.
Control panel Control panel VR2 Removal 1. Remove the upper and rear chassis cover. See page 8. 2. Remove the cable ties holding the control panel cabling in place. Note the positions of the cable ties for subsequent fitting. 3. Disconnect the control panel cabling from the output stage (see illustration).
Output stage R-net Controler Removal 1. Switch off the main power switch on the control panel. 2. Remove the chassis covers. See page 8. 3. Disconnect the electrical connections from the output stage. Note their positions (see illustration below). PM80 Inhibit External charging socket...
Output stage Output stage VR2 Removal 1. Switch off the main power switch on the control panel. 2. Remove the chassis covers. See page 8. 3. Disconnect the electrical connections from the output stage. Note their positions (see illustration below). Bedieningspaneel Motor 2 Motor 1...
Lights module Lights module (Only applies to chassis with VR2 and lights.) Removal 1. Switch off the main power switch on the control panel. 2. Remove the upper and rear chassis covers. See pages 8-9. 3. Disconnect the electrical connections from the lights module.
ICS master module ICS master module (Only applies to chassis with R-net.) The wheelchair seat may be equipped with an ICS control system, and if so, the seat is controlled from the system’s ICS master module. This is fitted in the wheelchair chassis. Removal 1.
Fuses Fuses Main Fuse The main fuse is located in its holder inside the front battery cover. nOTE If the main fuse blows, there is often a major electrical fault. The cause of the fault should be checked carefully before the fuse is replaced.
The control system can also be programmed in order to make adjustments needed for a specific user. Standard parameter files can be downloaded from Permobil’s website, www.permobil.se. For more information on programming the VR2 control system and obtaining parameter files, see the technical user manual for programming Pilot+ / VSI / VR2 (Art.no.
The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.
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Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil accepts no liability for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
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Troubleshooting Troubleshooting R-net Example of a screen showing a system fault Identified module Error message Controller Fault Low Battery Error code 0506 2C00 Identified module This indicates the control system module that detected the problem. Power module JSM= Joystick module Error message The error message provides a brief description of the error type.
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The system log is accessed by means of programming directly in the system (On Board Programming, OBP). Contact Permobil or your repair engineer for more information on OBP. go to OBP mode • Select System from the menu.
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Troubleshooting Troubleshooting R-net Definitions of diagnostics messages When an error message has been displayed and the defective module has been identified, you can use the following definitions to determine the possible cause of the error and what remedial action is required to correct it.
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Troubleshooting Troubleshooting R-net Joystick Error The commonest cause for this error is that the joystick was moved away from its central position before and during the time at which the control system was switched on. The screen for a shifted joystick is displayed for 5 seconds.
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Troubleshooting Troubleshooting R-net Joystick Calibration Error This occurs when joystick calibration has been unsuccessful. • Go to OBP mode and recalibrate. If the error persists, the joystick module may be defective. Read more in section 5. Latched Timeout This occurs when the control system detects that the programmed block time has been exceeded. This can, for example, be due to the signal units (joystick, main steering device, suction and blowing device, etc.) not having been used frequently enough.
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Programming should only be performed by persons with sound knowledge of control systems from PGDT. Incorrect programming can mean that the wheelchair is not safe to use. Permobil cannot be held responsible for losses of any kind if the control system...
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Troubleshooting Troubleshooting R-net 3.19 Bad Cable This occurs when the control system detects a connection error in the communication cables between the modules. • Check all cables and connections to ensure there is no stoppage. • Replace any cables with visible damage. Then cycle the voltage. •...
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Troubleshooting Troubleshooting R-net 3.22 System Error This occurs when the control system detects an error that cannot be ascribed to a specific module. • Check all cables and connections. • Cycle the voltage. If the error persists and the system includes third-party modules: •...
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The necessary information on other tests is available in the wheelchair service manual. Permobil cannot be held responsible for losses of any kind that may arise when these tests are conducted, or that arise as a consequence of further relevant tests not being conducted.
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Troubleshooting Troubleshooting R-net Brake test These tests should be carried out on an even surface with at least one meter of free space around the wheelchair. • Switch on the control system. • Check that the screen remains on after start-up. •...
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If any part is replaced without Permobil’s approval, the control system’s warranty lapses. Permobil cannot be held responsible for losses of any kind arising as a result of a component of the Rnet control system being opened, adjusted or modified without permission.
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Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil cannot be held responsible for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair...
Permobil or a Permobil-approved repairer for repair. If any part is replaced without Permobil’s approval, the wheelchair’s warranty lapses. Permobil cannot be held responsible for losses of any kind arising as a result of a component of the Rnet control system being opened, adjusted or modified without...
The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.
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Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil cannot be held responsible for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
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Troubleshooting Troubleshooting VR2 ERROR SIgnaL ERROR InDICaTIOn - REMEDY 1 Lamp - Low battery voltage Check the condition of the battery. Check the contact between the battery and the control unit. 2 Lamps - Failure in left drive motor Check the connection to the left drive motor. 3 Lamps - Short-circuit in left drive motor Check the drive motor’s contacts and cables.
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