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SERVICEMANUAL
US
Permobil
K/C300/C300s
Power Wheelchair

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Table of Contents
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Summary of Contents for Permobil K

  • Page 1 SERVICEMANUAL Permobil K/C300/C300s Power Wheelchair...
  • Page 2: Table Of Contents

    Contents Contents Introduction ..................... 5 Serial Number labels ..................6 Covers ......................8 Batteries ......................10 Drive wheels ....................12 Pivot wheels ....................14 Support wheels ....................16 Support wheel bracket .................. 17 Wheel forks ....................18 Shock absorbers ................... 19 Slewing brackets ...................
  • Page 3: Introduction

    Permobil to ensure that the correct information is provided. Technical Support In the event of technical problems, you should contact Permobil BV. Always state the seats serial number when contacting Permobil to ensure that the correct information is provided. Spare parts and Accessories Spare parts and accessories must be ordered through Permobil BV.
  • Page 4: Serial Number Labels

    Identification plates Identification plates Chassis Identification plate on chassis. Rnet output stage Identification plate on Rnet output stage. Rnet control panel Identification plate on Rnet control panel.
  • Page 5 Identification plates Identification plates VR2 output stage Identification plate on VR2 output stage VR2 control panel Identification plate on VR2 control panel. VR2 lights module Identification plate on VR2 lights module.
  • Page 6: Covers

    Covers Covers Removing the front chassis cover 1. Move/fold the leg rests out. 2. Switch off the main power switch on the control panel. 3. Remove the two knobs that hold the cover in place (see fig.). 4. Lift the lower edge of the cover upwards/ forwards.
  • Page 7 Covers Covers Removing the upper chassis cover The cover is fitted with two knobs (see fig.). 1. Move/fold the leg rests out and, if necessary, raise the seat. 2. Switch off the main power switch on the control panel. 3. If fitted, remove the front cover. See page 8. 5.
  • Page 8: Batteries

    Batteries Batteries WARNINg Be careful when using metal objects when working with batteries. A short-circuit can easily cause an explosion. Always use safety gloves and safety goggles. Removing the Front Battery 1. Place the wheelchair on a level surface. 2. Move/fold the leg rests out, and if possible, raise the seat lift 3.
  • Page 9 Batteries Batteries Removing the Rear Battery 1. Place the wheelchair on a level surface. 2. Switch off the main power switch on the control panel. 3. Remove the upper and rear chassis covers. See pages 8-9. 4. Remove the output stage’s mounting plate by lifting it straight up and then turning it so that the output stage’s cabling faces downwards.
  • Page 10: Drive Wheels

    Drive wheels Drive wheels For this task the following tools are necessary: Allen key 6 mm. Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3.
  • Page 11 Drive wheels Drive wheels For this task the following tools are necessary: Allen key 6 mm. Taking the rim apart The rim can be taken apart to make it possible to fit/remove solid or pneumatic tires. 1. Remove the wheel in question from the wheelchair. See the previous page. 2.
  • Page 12: Pivot Wheels

    Pivot wheel Pivot wheels For this task the following tools are necessary: Allen key 6 mm. Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3.
  • Page 13 Pivot wheel Pivot wheels For this task the following tools are necessary: Allen key 5 mm. Taking the rim apart The rim can be taken apart to make it possible to fit/remove solid tires. 1. Remove the wheel in question from the wheelchair.
  • Page 14: Support Wheels

    Support Wheels Support Wheels Support wheels may be fitted in three different positions; low, medium and high. These fitting positions are marked L, M and H. With the support wheels fitted in the lower position, low, the wheelchair inclines less before the support wheels meet the ground, but the accessibility of the wheelchair is reduced somewhat.
  • Page 15: Support Wheel Bracket

    Support wheel bracket Support wheel bracket Removal 1. Switch off the main power switch on the control panel. 2. Remove the rear wheel on the side in question. See the illustration above. 3. Remove the two screws (2) that hold the support wheel bracket in place at the rear (see illustration). At the same time, lift the support wheel carefully to make it easier to remove the screws.
  • Page 16: Wheel Forks

    Wheel Forks Wheel Forks Removal 1. Switch off the main power switch on the control panel. 2. Lift up and chock up the wheelchair chassis so that the wheel in question is free of the ground. 3. Remove the cap from the top of the link arm. See figure.
  • Page 17: Shock Absorbers

    Shock Absorbers Shock Absorbers The shock absorbers may be fitted in two different positions, a standard position(suitable for all users) and a position that produces slightly softer suspension(recommended for user’s with a body weight of 150 lbs or less). Removal 1.
  • Page 18: Slewing Brackets

    Slewing brackets Slewing brackets Removal 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 29. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
  • Page 19: Wheel Lock Release

    Wheel Lock Release Wheel Lock Release The wheel lock release consists of a plastic rail, a wheel lock release sensor and a magnetic wheel lock on each drive motor. Removing the Plastic Rail 1. Raise the seat; seat elevator to the highest position;...
  • Page 20: Magnetic Wheel Lock

    Wheel Lock Release Wheel Lock Release Removing the Magnetic wheel lock. 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 26. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
  • Page 21: Wheel Lock Release Sensor

    Wheel Lock Release Wheel Lock Release Removing the wheel lock release sensor. 1. Raise the seat; seat elevator to the highest position; fixed seat tube to the service position. See page 29. If the seat elevator does not work normally because the batteries are discharged or the actuator is defective, the seat can be raised/lowered manually.
  • Page 22: Drive Motors

    Drive motor Drive motor For this task the following tools are necessary: Allen key 5 mm. Removal Allen key 6 mm. 1. Raise the seat; electric seat lift to the highest position; fixed seat tube to the service position. See page 29. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered...
  • Page 23: Drive Motor

    Drive motor Drive motor For this task the following tools are necessary: Allen key 5 mm. Assembly Allen key 6 mm. Assemble in the reverse order. 1. Fit the drive motor with the four screws and washers (see fig. below). 2.
  • Page 24: Seat Elevator

    Seat elevator Seat elevator For this task the following tools are necessary: Allen key 4 mm. Manual operation of electric seat lift Seat Lift Crank If the seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
  • Page 25: Removing The Seat Elevator

    Seat elevator Seat elevator For this task the following tools are necessary: Removal Allen key 5 mm. 1. Raise the seat to the highest position. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
  • Page 26: Fitting The Seat Elevator

    Seat elevator Seat elevator For this task the following tools are necessary: Assembly Allen key 5 mm. Assemble in the’reverse order. 1. Fit the seat lift into the chassis using the four screws (see fig. below). If the wheelchair is equipped with seat support, mount it.
  • Page 27: Fixed Seat Tube

    Fixed seat tube Fixed seat tube For this task the following tools are necessary: Allen key 5 mm. Service position Allen key 6 mm. The fixed seat tube can be raised to the service position to make it easier to set the fixed seat height and other service tasks on the wheelchair.
  • Page 28: Removal

    Fixed seat tube Fixed seat tube 3. Undo the screw locking the seat tube height position, and push the seat downwards. Turn the seat so that the head of the height adjustment screw is in the groove in the outer tube of the seat tube (see illustration).
  • Page 29: Seat Support

    Seat support Seat support For this task the following tools are necessary: Allen key 5 mm. The chassis can be equipped with a seat support. The seat support is fitted behind the seat lift. 1. Raise the seat to the highest position. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
  • Page 30 Seat support Seat support For this task the following tools are necessary: Allen key 5 mm. Removal of rubber cushion 1. Remove the rubber cushion by turning it counterclockwise (see fig.). Fitting of rubber cushion The rubber cusions bracket can be fitted in two different positions, laying down or standing. This is to suit both standard Tilt and Anterior Tilt (-5°).
  • Page 31: Seats

    Seats Seats För detta arbete behövs följande verktyg: Removal of Corpus 3g Insexnyckel 5 mm. Insexnyckel 6 mm. 1. Raise the seat to the highest position. If the electric seat lift does not work normally because the batteries are discharged or the adjustment device is defective, the seat can be raised/lowered manually.
  • Page 32: Corpus 3G

    Seats Seats For this task the following tools are necessary: Allen key 5 mm. Assembly of Corpus 3g Allen key 6 mm. Assemble in the reverse order. 1. Mount the seat using the four screws. See the fig. It can be mounted in three different positions, depending.
  • Page 33: Control Panel Rnet

    Control Panel Control Panel R-net For this task the following tools are necessary: Removal Allen key 4 mm. 1. Switch off the main power switch on the control panel. 2. Loosen the control panel cabling from its fixing points. Remember how the cabling is positioned; this helps when you come to re-attach it.
  • Page 34: Control Panel Vr2

    Control panel Control panel VR2 Removal 1. Remove the upper and rear chassis cover. See page 8. 2. Remove the cable ties holding the control panel cabling in place. Note the positions of the cable ties for subsequent fitting. 3. Disconnect the control panel cabling from the output stage (see illustration).
  • Page 35: Output Stage Rnet

    Output stage Output stage R-net Removal 1. Switch off the main power switch on the control panel. 2. Remove the chassis covers. See page 8. 3. Disconnect the electrical connections from the output stage. Note their positions (see illustration below). Inhibit External charging...
  • Page 36: Output Stage Vr2

    Output stage Output stage VR2 Removal 1. Switch off the main power switch on the control panel. 2. Remove the chassis covers. See page 8. 3. Disconnect the electrical connections from the output stage. Note their positions (see illustration below). Control Panel Motor 2 Motor 1...
  • Page 37: Lights Module

    Lights module Lights module (Only applies to chassis with VR2 and lights.) Removal 1. Switch off the main power switch on the control panel. 2. Remove the upper and rear chassis covers. See pages 8-9. 3. Disconnect the electrical connections from the lights module.
  • Page 38: Esp

    ESP-module ESP-module Removal 1. Raise the seat lift to its highest position. To raise the seat on a chassis with a fixed seat tube, see page 29. To raise the seat on a chassis with an electric seat lift that does not work normally because the batteries are discharged or the adjustment device is defective, see page 26.
  • Page 39: Ics Master Module

    ICS Master Module ICS master module (Only applies to chassis with R-net.) The wheelchair seat may be equipped with an ICS control system, and if so, the seat is controlled from the system’s ICS master module. This is fitted in the wheelchair chassis. Removal 1.
  • Page 40: Fuses

    Fuses Fuses Resetting the main fuse The main fuse also functions as a battery isolator but it is usually called the main fuse. It is not normally necessary to replace the main fuse as it is automatic and can be reset when it has been triggered.
  • Page 41 Fuses Fuses For this task the following tools are necessary: Wrench 6 mm. Assembly Phillips head screwdriver Assemble in the reverse order. 1. Switch the new main fuse to OFF. 2. Connect the cables to the new main fuse. m CAUTION! Note the direction in which the fuse is installed for subsequent fitting.
  • Page 42: Lights (Accessories)

    Lights Lights accessories For this task the following tools are necessary: Torxnyckel TX20. Removing the front lights Insexnyckel 3 mm. 1. Switch off the main power switch on the control panel. Left Right 2. Remove the front and upper chassis covers. See page 8-9.
  • Page 43 Lights Lights accessories For this task the following tools are necessary: Torxnyckel TX20. Assembly of front lights Insexnyckel 3 mm. Assemble in the reverse order. 1. Fit the light on its bracket using the three screws. See fig. 2. On chassis not equipped with holes for attachment of front lights, drill new holes using a Ø...
  • Page 44 Lights Lights (accessories) Removing the front indicators The front indicators are delivered complete with the chassis front cover. 1. Switch off the main power switch on the control panel. 2. Remove the front chassis cover. See page 8. 3. Disconnect the front indicators at the at the connections on the cabling.
  • Page 45: Control System

    Control system Control system The wheelchair’s control system can be programmed in order to optimize the performance of the wheelchair while also maintaining a high level of safety regardless of the wheelchair’s other settings and equipment. The control system can also be programmed in order to make adjustments needed for a specific user.
  • Page 46: Trouble Shooting Rnet

    The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.
  • Page 47 Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil accepts no liability for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
  • Page 48 Troubleshooting R-net Troubleshooting R-net Example of a screen showing a system fault Identified module Error message Controller Fault Error code 0506 Identified module This indicates the control system module that detected the problem. Power module JSM= Joystick module Error message The error message provides a brief description of the error type.
  • Page 49 The system log is accessed by means of programming directly in the system (On Board Programming, OBP). Contact Permobil or your repair engineer for more information on OBP. go to OBP mode • Select System from the menu.
  • Page 50 Troubleshooting R-net Troubleshooting R-net Definitions of diagnostics messages When an error message has been displayed and the defective module has been identified, you can use the following definitions to determine the possible cause of the error and what remedial action is required to correct it.
  • Page 51 Troubleshooting R-net Troubleshooting R-net Joystick Error The commonest cause for this error is that the joystick was moved away from its central position before and during the time at which the control system was switched on. The screen for a shifted joystick is displayed for 5 seconds.
  • Page 52 Troubleshooting R-net Troubleshooting R-net Joystick Calibration Error This occurs when joystick calibration has been unsuccessful. • Go to OBP mode and recalibrate. If the error persists, the joystick module may be defective. Read more in section 5. Latched Timeout This occurs when the control system detects that the programmed block time has been exceeded. This can, for example, be due to the signal units (joystick, main steering device, suction and blowing device, etc.) not having been used frequently enough.
  • Page 53 Programming should only be performed by persons with sound knowledge of control systems from PGDT. Incorrect programming can mean that the wheelchair is not safe to use. Permobil cannot be held responsible for losses of any kind if the control system...
  • Page 54 Troubleshooting R-net Troubleshooting R-net 3.19 Bad Cable This occurs when the control system detects a connection error in the communication cables between the modules. • Check all cables and connections to ensure there is no stoppage. • Replace any cables with visible damage. Then cycle the voltage. •...
  • Page 55 Troubleshooting R-net Troubleshooting R-net 3.22 System Error This occurs when the control system detects an error that cannot be ascribed to a specific module. • Check all cables and connections. • Cycle the voltage. If the error persists and the system includes third-party modules: •...
  • Page 56 The necessary information on other tests is available in the wheelchair service manual. Permobil cannot be held responsible for losses of any kind that may arise when these tests are conducted, or that arise as a consequence of further relevant tests not being conducted.
  • Page 57 Troubleshooting R-net Troubleshooting R-net Brake test These tests should be carried out on an even surface with at least one meter of free space around the wheelchair. • Switch on the control system. • Check that the screen remains on after start-up. •...
  • Page 58 If any part is replaced without Permobil’s approval, the control system’s warranty lapses. m CAUTION! Permobil cannot be held responsible for losses of any kind arising as a result of a component of the Rnet control system being opened, adjusted or modified without permission.
  • Page 59 Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil cannot be held responsible for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
  • Page 60: Repair Of Defective Units

    CAUTION! If any part is replaced without Permobil’s approval, the wheelchair’s warranty lapses. Permobil cannot be held responsible for losses of any kind arising as a result of a component of the Rnet control system being opened, adjusted or modified without permission.
  • Page 61: Troubleshooting Vr2

    The following troubleshooting guide describes a number of faults and events which may occur when you use your wheelchair, together with suggested remedies. Note that this guide cannot describe all the problems and events which may occur and you should always contact your service contact or Permobil in case of doubt.
  • Page 62 Diagnostics should only be performed by persons with sound knowledge of the wheelchair’s electronic control system. Incorrect or poorly performed repair works may make it dangerous to use the wheelchair. Permobil cannot be held responsible for any personal injury or damage to the wheelchair and its surroundings that occurs on account of incorrect or poorly performed repair work.
  • Page 63 Troubleshooting VR2 Troubleshooting VR2 ERROR SIgNAL ERROR INDICATION - REMEDY 1 Lamp - Low battery voltage Check the condition of the battery. Check the contact between the battery and the control unit. 2 Lamps - Failure in left drive motor Check the connection to the left drive motor.
  • Page 64: Cabling Overview Rnet

    Cabling overview...
  • Page 65 Cabling overview Cabling overview R-net...
  • Page 66: Cabling Overview Vr2

    Cabling overview...
  • Page 67 Cabling overview Cabling overview VR2...
  • Page 68: Index

    Index Index Batteries ..........10 Maintenance ........5 Contents ..........4 Output stage Rnet ......37 Covers ..........8 Output stage VR2 ......38 Control panel R-net ......35 Control panel VR2 ......36 Control system ......... 47 Pivot wheel ........14 Cabling overview R-net ....

This manual is also suitable for:

C300C300s

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