Warranty; Month Limited Warranty - Blackmagicdesign Blackmagic URSA Installation And Operation Manual

Warranty

Warranty
79

12 Month Limited Warranty

Blackmagic Design warrants that this product will be free from defects in materials and workmanship
for a period of 12 months from the date of purchase. If a product proves to be defective during this
warranty period, Blackmagic Design, at its option, either will repair the defective product without
charge for parts and labor, or will provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, you the Customer, must notify Blackmagic Design
of the defect before the expiration of the warranty period and make suitable arrangements for the
performance of service. The Customer shall be responsible for packaging and shipping the defective
product to a designated service center nominated by Blackmagic Design, with shipping charges pre
paid. Customer shall be responsible for paying all shipping charges, insurance, duties, taxes, and any
other charges for products returned to us for any reason.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or
inadequate maintenance and care. Blackmagic Design shall not be obliged under this warranty: a) to
repair damage resulting from attempts by personnel other than Blackmagic Design representatives to
install, repair or service the product, b) to repair damage resulting from improper use or connection to
incompatible equipment, c) to repair any damage or malfunction caused by the use of non Blackmagic
Design parts or supplies, or d) to service a product that has been modified or integrated with other
products when the effect of such a modification or integration increases the time or difficulty of
servicing the product.
Exposing URSA Viewfinder to direct sunlight could damage the viewfinder display as the viewfinder
optics act as a magnifying glass. Image retention or burn-in could happen on OLED panels when
static or high contrast images, such as frame guides, are displayed on the panels for extended
periods. To avoid this, ensure the IR sensor for face detection is not covered deliberately and
disconnect the viewfinder when not in use for prolonged periods. Image retention is not covered
by this product warranty.
THIS WARRANTY IS GIVEN BY BLACKMAGIC DESIGN IN LIEU OF ANY OTHER WARRANTIES, EXPRESS
OR IMPLIED. BLACKMAGIC DESIGN AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BLACKMAGIC DESIGN'S
RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS DURING THE WARRANTY PERIOD
IS THE WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER. BLACKMAGIC DESIGN
WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
IRRESPECTIVE OF WHETHER BLACKMAGIC DESIGN OR THE VENDOR HAS ADVANCE NOTICE OF
THE POSSIBILITY OF SUCH DAMAGES. BLACKMAGIC DESIGN IS NOT LIABLE FOR ANY ILLEGAL
USE OF EQUIPMENT BY CUSTOMER. BLACKMAGIC IS NOT LIABLE FOR ANY DAMAGES RESULTING
FROM USE OF THIS PRODUCT. USER OPERATES THIS PRODUCT AT OWN RISK.
© Copyright 2015 Blackmagic Design. All rights reserved. 'Blackmagic Design', 'URSA', 'DeckLink', 'HDLink', 'Workgroup Videohub',
'Multibridge Pro', 'Multibridge Extreme', 'Intensity' and 'Leading the creative video revolution' are registered trademarks in the US and
other countries. All other company and product names may be trademarks of the respective companies with which they are associated.