Sierra Wireless AirLink GX Series Hardware User's Manual
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Sierra Wireless AirLink GX Series Hardware User's Manual

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AirLink GX Series
Hardware User Guide
4114008
Rev 8

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Summary of Contents for Sierra Wireless AirLink GX Series

  • Page 1 AirLink GX Series Hardware User Guide 4114008 Rev 8...
  • Page 3 Notice totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in...
  • Page 4 Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.
  • Page 5 Contact your authorized AirLink reseller. documentation and software downloads are available at: http://source.sierrawireless.com www.sierrawireless.com Company information: New products, press releases, and more Sierra Wireless Headquarters Contact Information Postal Address: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 www.sierrawireless.com...
  • Page 6 AirLink GX Series Hardware User Guide 4114008...

  • Page 7: Table Of Contents

    Contents Introduction to the AirLink GX Series ....... .9 Introduction........... 9 Gateway Description .
  • Page 8 Configuring with AT Commands ....... . . 50 AirLink GX Series Specifications ........51 RF Specifications.

  • Page 9: Introduction To The Airlink Gx Series

    AirLink Management Service (ALMS) gateway management platform. Introduction The AirLink GX Series gateway is a compact, intelligent and fully- featured cellular gateway that provides real-time wireless capabilities for fixed and mobile applications such as: • Public safety vehicle deployments •...

  • Page 10: Gateway Description

    AirLink GX Series Hardware User Guide Gateway Description Front Panel The front panel has the following indicators and controls: LEDs Reset Button Figure 1-1: GX Series Front Panel • LEDs – These show the gateway’s operating status. The LEDs are described...
  • Page 11 • GPS Antenna Connector – This connects an optional GPS antenna to the gateway. (SMA connector) Note: The GPS antenna connector has a bias output and Sierra Wireless recommends that you use an active antenna for better sensitivity. • Diversity/AUX Antenna Connector – This connects an optional auxiliary antenna to the gateway for backup reception capability.

  • Page 12: X-Cards

    GPS Store and Forward • Packet Level Diagnostics • Gateway Management & Control Sierra Wireless has two tools for monitoring and configuring AirLink GX Series gateways: • ACEmanager – A web-based configuration tool for configuring a single AirLink gateway •...

  • Page 13: Acemanager

    Introduction to the AirLink GX Series GX Series gateways also accept AT Commands. ACEmanager ACEmanager is a web-based application used to configure and monitor GX Series gateways. ACEmanager: • Simplifies deployment • Provides extensive monitoring, control and management capabilities •...

  • Page 14: Accessories

    AirLink GX Series Hardware User Guide Note: ACEview requires the Microsoft .NET Framework v.2.0 and Microsoft Windows XP or later. Obtain the Microsoft .NET Framework from Microsoft at: http://www.microsoft.com. Accessories Included with AirLink GX450 • DC power cable • Mounting screws •...

  • Page 15: Installation And Startup

    2: Installation and Startup This chapter shows you how to connect, install and start the Sierra Wireless AirLink GX Series gateway. It also describes the front panel LEDs. Also described are the optional X-Cards available from Sierra Wireless that add more functions to the basic gateway.

  • Page 16: Installing The Sim Card

    AirLink GX Series Hardware User Guide Installing the SIM Card All GX Series gateways except the GX400 for Sprint and Verizon networks require a SIM card. If the SIM card has not already been installed by your Mobile Network Operator, install the SIM card before installing or connecting any external equipment or power to the AirLink gateway.

  • Page 17: Installing The Sim Card-No X-Card Present

    Installation and Startup Installing the SIM Card—No X-Card present 1) Remove the four screws attaching the cover. Save the screws for reinstallation. 2) Remove the cover. 3) Slide the SIM card into the SIM card holder. Note the direction of notched corner of SIM card for proper alignment.

  • Page 18: Installing The Sim Card-Wi-Fi X-Card Present

    AirLink GX Series Hardware User Guide Installing the SIM Card—Wi-Fi X-Card present Important: Failure to follow these instructions carefully may damage the X-Card and void the warranty agreement. To install a SIM card in a GX Series gateway with a Wi-Fi X-Card installed: 1.
  • Page 19 Installation and Startup Wi-Fi SMA antenna Figure 2-3: Tilting the cover (Wi-Fi X-Card installed) 4. Continue to slide the cover horizontally until it clears the SMA antenna connector. Figure 2-4: Removing the cover (Wi-Fi X-Card installed) 5. Lift the cover to remove it completely. Save the cover. It is used later. 6.
  • Page 20 AirLink GX Series Hardware User Guide Note the direction of notched black gasket corner of SIM card for proper alignment. Figure 2-5: Inserting the SIM card (Wi-Fi X-Card installed) 7. Ensure the black gasket is in place at the base of the SMA antenna connector.

  • Page 21: Installing The Sim Card-I/O X-Card Present

    Installation and Startup SMA antenna connector lock washer hexagonal nut Figure 2-6: Replacing the screws, nut, and washer (Wi-Fi X-Card installed) 10. Place the lock washer onto the SMA antenna connector and move it to the back of the connector, so it is touching the decorative black cover. 11.
  • Page 22 AirLink GX Series Hardware User Guide hexagonal threaded standoffs (jack screws) Figure 2-7: Removing the screws and threaded standoffs (I/O X-Card installed) 3. Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the serial port.
  • Page 23 Installation and Startup Figure 2-9: Removing the cover (I/O X-Card installed) 5. Lift the cover to remove it completely. Save the cover. It is used again. 6. Insert the SIM card, with the gold contacts facing down and the notch on the right side, as shown in the following illustration.

  • Page 24: Installing The Sim Card-Dual Ethernet X-Card Present

    AirLink GX Series Hardware User Guide tight so that the seal underneath the decorative black cover is tight against the gateway. 9. Re-install the screw nuts you saved in step 1 to either side of the serial port. (Finger tight is sufficient.) Note: The screw nuts must be re-installed to maintain the IP rating for the AirLink gateway.
  • Page 25 Installation and Startup Figure 2-12: Removing the screws (Dual Ethernet X-Card installed) 2. Gently tilt up the back of the decorative black cover and then move the cover forward so that it slides over the Ethernet ports, being careful not to damage the rubber gasket.
  • Page 26 AirLink GX Series Hardware User Guide Figure 2-14: Removing the cover (Dual Ethernet X-Card installed) 4. Lift the cover to remove it completely. Save the cover. It is used again. 5. Insert the SIM card, with the gold contacts facing down and the notch on the right side, as shown in the following illustration.

  • Page 27: Mounting The Gx Series

    Installation and Startup 7. Use the 4 screws saved in step 1 to re-attach the decorative black cover. Torque the screws to 5 in-lb. (0.6 N-m). Ensure that the screws are tight so that the seal underneath the decorative black cover is tight against the gateway.

  • Page 28: Vehicle Mounting

    18 AWG or larger connected to one of the mounting holes with the screws and lock washers provided in the supplied mounting kit. Vehicle Mounting The AirLink GX Series gateway must be installed by qualified personnel in accordance with the vehicle manufacturer’s specifications. When installing the gateway in a vehicle: •...

  • Page 29: Antenna Installation

    Installation and Startup Antenna Installation Inadequate antenna separation between the transmit and diversity antennas creates unwanted interactions. This can cause reductions in: • Antenna efficiency • Transmit power • Receiver sensitivity • Data throughput • Radio front-end life span Antenna Separation Recommendations •...

  • Page 30: Antenna Recommendations

    AirLink GX Series Hardware User Guide Table 2-1: Recommended Antenna Separation Service Frequency Wavelength ( Best Antenna Good Antenna (MHz) (mm) Separation (mm) Separation (mm)   (1/2 (1/4 GSM/GPRS/ EDGE GSM/GPRS/ 1800 EDGE GSM/GPRS/ 1900 EDGE Table 2-2: Separation Examples for Specific Mobile Network Operator Bands...

  • Page 31: Mounting The Gps Antenna

    Installation and Startup Mounting the GPS Antenna Mount the antenna where it has a good view of the sky such as on the roof, the ⁰ dashboard or the rear panel. It should see at least 90 of the sky. Cellular antenna GPS antenna AirLink GX gateway...

  • Page 32: Led Operation

    AirLink GX Series Hardware User Guide 7. Turn on the power. The gateway starts automatically as soon as it receives power. If it fails to start, ensure that the: · Power connector is plugged in · Power cable is connected to power (line or battery power) ·...

  • Page 33: Ethernet Leds

    4.4.0 or later) Flashing Red Traffic is being transmitted or received over the serial port. (This behavior only appears if the AirLink GX Series gateway is configured to display it. Refer to the ALEOS Software Configuration Guide for details.) Flashing Amber Traffic is being transmitted or received over both the WAN interface and the serial port.

  • Page 34: Connecting A Dc Power Cable

    AirLink GX Series Hardware User Guide The Ethernet connector has two LEDs that indicate speed and activity. When looking into the connector: • Activity— The right LED is solid amber when a link is detected (the cable is plugged in) and blinks when there is activity.

  • Page 35: Fusing

    Low Power mode. For details, refer the ALEOS Software Configuration User Guide (Events Reporting chapter). Note: Sierra Wireless strongly recommends that you use an unswitched VCC, with Pin 3 (white wire on DC cable) connected to the ignition (if you want the GX on when the ignition...
  • Page 36 Note: If you do not connect pin 3 to the ignition, you MUST connect it to the positive terminal of your power supply or battery. If you are using a Sierra Wireless AC adapter, the connection is inside the cable.
  • Page 37 Installation and Startup Pin 4 (General Purpose I/O) This pin is a digital input/output (green wire on DC cable). Pin 4 either: • Monitors digital inputs and outputs • Drives a relay It has a maximum rating of 30 V and 50 mA sink current. The pin is user programmed.

  • Page 38: Serial Port

    Note: Some solenoids/relays include a flyback diode built into the unit. For those that do not, Sierra Wireless recommends a flyback diode with a voltage rating at least double the relay voltage and a current rating at least double the relay ON current to avoid damage to the GX input.

  • Page 39: X-Cards

    Clear To Send Ring Indicator X-Cards The AirLink GX Series has several optional, factory-installed, expansion cards (X-Cards) available to add more functions to the basic gateway. They are configurable with ACEmanager and more information is available in the ALEOS Software Configuration User Guide, which is available for downloading from the Sierra Wireless web site.

  • Page 40: Wi-Fi X-Card

    AirLink GX Series Hardware User Guide Wi-Fi X-Card This card adds Wi-Fi capacity to the gateway using the 802.11b/g/n standard. It has the following modes: • Client Mode where a GX gateway uses a Wi-Fi client connection to connect to an access point, rather than acting as an access point (AP) •...
  • Page 41 Installation and Startup An optional 2-meter 15-pin I/O breakout cable (pn 2000424) for use with the I/O X-card is available from distributors. Table 2-6: I/O 15-Pin Connector Pin Description Name Description Wire color (on optional I/ O X-Card breakout cable) Transmit Data White/Black Clear to Send...
  • Page 42 AirLink GX Series Hardware User Guide AirLink GX gateway 2.8 V 51 k internal Contact closed pull up Digital 0 0 VDC to 1.2 VDC Contact Contact open I/O Circuit Digital 1 2.2 VDC to 30 VDC Ground Examples: Door opening/closing, valve opening/closing, ignition on/off, tow bar up/down, empty/full container.
  • Page 43 Installation and Startup I/O X-Card Digital I/O Input Pins Pins 3, 4, 11 and 12 are programmed in ACEmanager to monitor inputs, respond to certain types of events or trigger a digital output. They behave exactly like the Digital I/O (pin 4) on the power connector as described in Connecting a DC Power Cable on page 34.

  • Page 44: Dual Ethernet X-Card

    AirLink GX Series Hardware User Guide AirLink gateway configured in ACEmanager to send an email when storage tank is Level Full Storage tank Sensor output almost empty (5 V on pin) level sensor voltage = 20 V Analog voltage input...
  • Page 45 Installation and Startup For example, the Ethernet ports on the Dual Ethernet X-Card are ideal for applications that run on IP or other protocols that run on top of IP such as TCP and UDP. Other suggested applications include: • Modbus applications •...
  • Page 46 AirLink GX Series Hardware User Guide 4114008...

  • Page 47: Configuring Airlink Gx Series Gateways

    3: Configuring AirLink GX Series gateways This chapter shows you how to communicate with and configure the Sierra Wireless AirLink GX Series gateway. Connection Ports You can connect to the gateway’s: • USB port (Micro AB) • Ethernet port (RJ-45) •...
  • Page 48 AirLink GX Series Hardware User Guide Figure 3-1: ACEmanager Login Screen The ACEmanager Status > Home page appears Figure 3-2: ACEmanager Status > Home page 4. If the gateway does not automatically connect to the network: a. Check the Network State field. It should say “Network Ready”. If it says “No SIM or Unexpected SIM”, check that the correct SIM card is inserted.

  • Page 49: Configuring With Airlink Management Service

    Configuring AirLink GX Series gateways c. Check the APN on the WAN/Cellular tab. If an error message appears in this field, contact your Mobile Network Operator. They may need to provide you with an APN to enter in the User Entered APN field.

  • Page 50: Configuring With At Commands

    AirLink GX Series Hardware User Guide To access AirLink Management Service: 1. Connect a laptop to the GX Series gateway with an Ethernet cable. 2. Log in to ACEmanager. 3. Go to the Services tab and ensure that ALMS is enabled and the server URL is http://na.m2mop.net/msci/com.

  • Page 51: Airlink Gx Series Specifications

    4: AirLink GX Series Specifications RF Specifications Radio Frequency Bands Table 4-1: GX450 North America—MC7354 Radio Band Frequency Technology Band 2 (1900 MHz) Tx: 1850–1910 MHz Rx: 1930–1990 MHz Band 4 (AWS) Tx: 1710–1755 MHz (1700 / 2100 MHz) Rx: 2110–2155 MHz Band 5 (850 MHz) Tx: 824–849 MHz...
  • Page 52 AirLink GX Series Hardware User Guide Table 4-1: GX450 North America—MC7354 (Continued) Radio Band Frequency Technology EDGE GSM 850 (850 MHz) Tx: 824–849 MHz Rx: 869–894 MHz GSM 900 (900 MHz) Tx: 880–915 MHz Rx: 925 –960 MHz DCS 1800 (1800 MHz) Tx: 1710–1785 MHz...
  • Page 53 AirLink GX Series Specifications Table 4-2: GX450 International—MC7304 (Continued) Radio Band Frequency Technology EDGE GSM 850 (850 MHz) Tx: 824–849 MHz Rx: 869–894 MHz GSM 900 (900 MHz) Tx: 880– 915 MHz Rx: 925–960 MHz DCS 1800 (1800 MHz) Tx: 1710–1785 MHz Rx: 1805–1880 MHz...
  • Page 54 AirLink GX Series Hardware User Guide Table 4-4: GX440 AT&T and Canada—MC7700 (Continued) Radio Technology Band Frequency EDGE GSM 850 Tx: 824–849 MHz (850 MHz) Rx: 869– 894 MHz EGSM 900 Tx: 880– 915 MHz (900 MHz) Rx: 925–960 MHz DCS1800 Tx: 1710–1785 MHz...

  • Page 55: Radio Module Conducted Transmit Power

    AirLink GX Series Specifications Radio Module Conducted Transmit Power The following tables provide radio module conducted transmit power specifications. The radio module type is printed on the label on the bottom of the gateway and is available in ACEmanager (Status > About).
  • Page 56 AirLink GX Series Hardware User Guide Table 4-8: GX450 International—MC7304 Conducted Transmit Power Band Conducted Tx Notes Power (dBm) Band 1 +23±1 Band 3 Band 8 Band 20 Band 7 +22±1 UMTS +23±1 Connectorized (Class 3) Band 1 (IMT 2100 12.2 kbps) Band 2 (UMTS 1900 12.2 kbps)
  • Page 57 AirLink GX Series Specifications Table 4-10: GX440 AT&T, Bell, and Canada—MC7700 Conducted Transmit Power Band Conducted Tx Notes Power (dBm) Band 1 +22±1 Band 4 +23±1 Band 17 UMTS +23±1 Connectorized (Class 3) Band 1 (IMT 2100 12.2 kbps) Band 2 (UMTS 1900 12.2 kbps) Band 5 (UMTS 860 12.2 kbps)

  • Page 58: Host Interfaces

    AirLink GX Series Hardware User Guide AirLink GX400 Table 4-11: GX400 Verizon Wireless and Sprint—MC5728 Conducted Transmit Power Technology Average Conducted Tx Power (dBm) IS-95 +24±1 IS-2000 1xEV-DO, Rev. 0 1xEV-DO, Rev. A a. You can view the Radio Module Type in ACEmanager (Status > About).

  • Page 59: Events Reporting

    AirLink GX Series Specifications GPS Technology • Protocols: NMEA 0183 V3.0, TAIP, RAP • 4G LTE Models: · Acquisition time: 2 sec hot start · Accuracy: < 2 m (50%), < 5 m (90%) · Tracking sensitivity: -161 dBm •...

  • Page 60: Gateway Management

    Output maximum switching capability 200 mA @ 30 VDC Power Consumption Table 4-13: GX Series gateway power consumption (without X-Card) AirLink GX Series Gateways (no X-Card installed) Maximum current draw at 12 V Typical current draw at 12 V 0.45 A...

  • Page 61: Environmental Specifications

    AirLink GX Series Specifications Environmental Specifications • Operating temperature: -30°C to +70°C (-22°F to +158°F) • Storage temperature: -40°C to +85°C (-40°F to +185°F) • Humidity: Maximum 90% RH @ 60°C (140°F) Table 4-15: Environmental Test Specifications Category Operational /...
  • Page 62 AirLink GX Series Hardware User Guide • 802.11g: · USA, Canada, and Taiwan—11 · Most European countries—13 · Japan—13 • 802.11n: · HT20: Channel 1~14 (2412~2484) · HT40: Channel 1~7 (2422~2472) • Output power—WAN: · 802.11b: typical 16 dBm ± 1.5 dBm ·...
  • Page 63 AirLink GX Series Specifications • Physical Layer Support: 10Base-T, 100Base-T • Auto Negotiation: 10Base-T, 100Base-T, Half and Full duplex • Standards: IEEE 802.3 / 802.3u • Auto Crossover: HP Auto MDI-X Certifications Certification GX400 GX440 GX450    ...

  • Page 64: Mechanical Specifications

    40.5 mm 1.6 in. 142.0 mm 5.6 in. Figure 4-1: AirLink GX Series Mechanical Specifications (Standard Gateway Shown) The locking power connector housing and the internal wire connector that fits it are: • Tyco micro Mate-N-Lok double row connector housing receptor p/n 794617-4 •...

  • Page 65: Ac Power Adapter Specifications

    AirLink GX Series Specifications AC Power Adapter Specifications This section describes the specifications for the AC power adapter supplied with GX Series gateways. AC Power Adapter Input The input voltage range is 90 VAC to 264 VAC. Minimum Typical Maximum...
  • Page 66 AirLink GX Series Hardware User Guide AC Power Adapter Safety Standards The power supply is certified with the following international regulatory standards: Regulatory Country or Certified Standard Agency Region Approved UL60950-1 Europe Approved EN60950-1 Europe Approved EN60950-1 Australia Approved AS/NZS 60950...

  • Page 67: Regulatory Information

    Warning: Changes or modifications to this gateway not expressly approved by Sierra Wireless could void the user's authority to operate this equipment. Notice for Canadian Users This Class A digital apparatus complies with ICES-003.

  • Page 68: Important Information For North American Users On Radiation Exposure

    AirLink GX Series Hardware User Guide Avis d’Industrie Canada Cet appareillage numérique de la Classe A est conforme aux normes RSS-210 du Canada. L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes : 1. Il ne doit pas produire de brouillage et 2.
  • Page 69 Regulatory Information Maximum Antenna Gain (Gain D'antenne Maximal) The Wi-Fi X-Card may transmit simultaneously with other collocated radio transmitters within a host device, as permitted by FCC/IC multi-transmitter product procedures.The antenna gain must not exceed the limits and configurations shown in the following tables: Gateway Frequency Band FCC ID / IC Number...

  • Page 70: Eu (Airlink Gx400 And Gx450 Only)

    2.0 dBi (Wi-Fi X-Card Option) EU (AirLink GX400 and GX450 Only) Sierra Wireless hereby declares the AirLink GX400 and AirLink GX450 conform to all the essential requirements of Directive 1999/5/EC. These products display the CE mark. The AirLink GX400 and AirLink GX450 are compliant with the RF exposure...

  • Page 71: Declaration Of Conformity

    The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at: source.sierrawireless.com. WEEE Notice If you purchased your AirLink GX Series gateway in Europe, please return it to your dealer or supplier at the end of its life. WEEE products may be recognized by the wheeled bin label on the product label.
  • Page 72 AirLink GX Series Hardware User Guide 4114008...

  • Page 73: Index

    Index Digital I/O pins on X-Card, 40 Diversity/AUX Antenna Connector, 11 Dual Ethernet X-Card, 12 AC power adapter, specifications, 65 Accessories, 14 ACEmanager, 13 ACEview, 13 AirLink Management Service (ALMS), 13 Environmental specifications, 61 ALEOS Ethernet default user name and password, 47 computer connection and log in, 47...
  • Page 74 AirLink GX Series Hardware User Guide Measuring external voltages, 37 PAD, 11 Mechanical specifications, 64 Mounting general instructions, 27 antenna, 31 PAD, 11 vehicle, 27 USB port on front panel, 11 uses of, installing drivers for, 47 Output/Input X-Card, 40...

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