Calibration Issues; Unexpected Behavior - Stratasys Dimension BST 1200 Troubleshooting Manual

Dimension BST 1200 / SST 1200 Service Guide
R) Calibration Issues
1. Tip offset cal part - support and model over .78" offset
2. Tip offset values change but do not take.
S) Unexpected Behavior
1. System continues to display "load upgrade" after
performing upgrade (upgrade loop)
2. Substrate sensor arm does not fully retract sensor after
finding substrate.
1. Check that tip offset values are close to default values.
default = 0.78, 0.00
Tip offset is changed in Maraca and the change is stored correctly in the hard drive (verified
by viewing the CFG file). When the tip_offset part is run though, the offset does not change.
Replace SBC.
1. Try loading upgrade at lease three times.
2. Controller firmware is not upgrading. Verify by reading the CFG file.
Upgrade firmware using HT and running sndbin
1. Substrate sensor is turning on prematurely.
2. Check if sensor assemble is loose.
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Troubleshooting