Stratasys Dimension BST 1200 Troubleshooting Manual page 6

Dimension BST 1200 / SST 1200 Service Guide
14, 11: Abort : Door opened while axis in motion
14, 12: Not Applicable for Dimension 1200
14, 13: Abort : Under Run at vertex buffer
(Asked for another vector interrupt, but none was available)
14, 14: Abort : Under Run not in tool path
(Asked for another vector interrupt, when it shouldn't have)
14, 15: Report: Head motor running without XY motion
14, 16: Abort : Vertex FIFO tail is not on a 4 byte boundary.
(vector is corrupted)
14, 17: Abort : User abort.
14, 18: Abort : User panic stop.
14, 19: Abort : Idle loop is slow.
(Housekeeper needs to be preformed every second but did not)
14, 20: Abort : XY axis not ready.
(Chip that controls the PMD chip not ready)
14, 21: Abort : Z axis not ready.
(PMD chip not ready)
14, 22: Abort : Head temperature set-point too low.
(Head temperature set to below 220C)
14, 23: Report: Begin curve parameters not in sequence.
14, 24: Abort : X axis command error (PMD error)
14, 25: Abort : Y axis command error (PMD error)
14, 26: Abort : Z axis command error (PMD error)
14, 27: Abort : X axis motion error (PMD error)
14, 28: Abort : Y axis motion error (PMD error)
14, 29: Abort : Z axis motion error (PMD error)
14, 30: Abort : PMD axis command was not X, Y, or Z.
(Tried to command axis other than X,Y or Z)
14, 31: Abort : Move absolute error.
(Failed to move when commanded)
14, 32: Abort : PMD checksum error.
(Corrupted PMD command)
1. Check to see if door latch is activating using LED's/test points
Gen 2- Check signal at TP12 Gen 3- Check signal at J5 -pin 1
2. Check J12 pin 1 on the PDB for loose contacts or bent pins.
3. Look at LCD display, should show "Door Open" when machine is idle and door is open.
4. Using LED's/test points: Check to see "Door Open" toggles when switch is activated.
If not, check door switch and/or Mid-Unit Harness.
5. Wiggle the door, make sure the sensor reads the magnet with movement to the door.
6. Check that the door magnet is present.
1. Reprocess the part and send again.
2. If the frequency of the error is greater than once every three months, then
replace the SBC or Hard Drive.
1. Will not be displayed on LCD display. Will be seen only using HyperTermina
1. Communication error between controller board and the SBC - Power cycle system
1. Build was cancelled through the keypad
1. Will not be displayed on LCD (Opening door during build can cause this error)
1. Power cycle machine.
2. If problem still continues send outfile to SSYS CS.
1. Power cycle machine.
2. Using the HyperTerminal, type SS. "X Axis Ready" should be displayed.
If it is not displayed, then type the "FH" & "FZ" commands. Finally type "SS" again.
If "X Axis Ready" still is not displayed, then replace the controller Board.
1. Go to Maraca and change temperature
2. Verify the head temperature set point using Maraca.
- The model must be above 240 degrees.
- The support must be above 240 degrees
1. Communication error between controller & SBC - Cycle power
2. If problem still continues send outfile to SSYS CS.
1. Check to see if machine software is current release. If not, upgrade software to current build.
2. Power cycle machine.
3. If error continues - possible memory problem, replace SBC Ram.
4. If the frequency of the error is greater than once every three months, replace the controller board
1. Check to see if machine software is current release.
2. Power cycle machine.
3. If the frequency of the error is greater than once every three months, replace the controller board.
1. Check to see if machine software is current release. If not, upgrade to current build.
1. Check connectors to the X and Y motors.
2. Check home and EOT switches for correct operation. Replace if defective
1. Check to see if machine software is current release. If not, upgrade to current build.
2. Power cycle machine.
3. If the frequency of the error is greater than once every three months,
replace the controller board.
4. Check the controller version using Maraca.
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Troubleshooting