Stratasys Dimension BST 1200 Troubleshooting Manual page 11

Dimension BST 1200 / SST 1200 Service Guide
14, 100: Find home failed, Z HOME (BOT) not tripped
14, 101: Find home failed, Z EOT not tripped
14, 102: Find home failed, Z HOME (BOT) timeout
14, 103: Find home failed, Z EOT timeout
14, 104: Surface not found
(Substrate didn't find switch)
14, 105: Controller not ready to build a model
14, 106: BOT offset is higher than the BOT switch
(Find home completed)
14, 107: End model command while not modeling
14, 108: Operation was killed
14, 109: Out of memory
14, 110: Cartridge communication error
14, 111: Invalid frame check sequence
14, 112: EEPROM communication error
14, 113: Door not latched
(Solenoid current not detected)
14, 114: Thermocouple snap switch tripped
1. Check for objects/parts on Z stage.
2. Look for debris on Z-Stage casting - remove debris
3. Check for purge material around lead screws. Remove material, clean and lube.
4. Toggle power switch.
5. Manually move the table away from the upper and lower Z limit switches then cycle power.
6. Gen 2- Check J12 on the PDB for loose pins. Z home-pin 3, Z EOT-pin 5. Check signals at TP14, TP13
Gen 3- Check J12 on the PDB for loose pins. Z home-pin 9, Z EOT-pin 11. Check signals at TP9, TP10
7. HyperTerminal: Check to see if Z stage moves (mz 0.5 or mz -0.5). This will
allow you to move the Z stage without tripping the Z jam sensor.
+ is down, - is up.
8. Table is not level. Check and level per the service manual using the head leveling fixture.
9. Z-axis motor has failed (see 14.1)
10. Z-axis belt is loose or worn. Adjust tension or replace belt.
11. Check pins on Z-axis motor connectors (both ends) to make sure that they are fully
seated in connector housing.
12. 14.101 error only - Check 5/12 VDC power (5 and 12VDC LEDs will repeatedly dim)
Replace 5/12 VDC power supply
1. No modeling base
2. Modeling base is used/defective, has low spot.
3. Verify substrate sensor is working.
Cycle power
1. Calibration error occurred.
2. Forgot a minus sign in the Z offset value.
3. Customer may be shaving the foam and adjusted Z offset accordingly.
Use new substrate and run Z calibration.
4. Check/adjust Z home sensor.
Software error; will not be displayed.
Software error; will not be displayed.
Software error; will not be displayed.
1. Replace cartridge.
2. Replace cartridge reader card.
3. Replace receiver cable.
1. Cycle power.
2. If error repeats, replace controller board.
Software error; will not be displayed.
1. Inspect solenoid and wiring. Note: Solenoid may be catching on spring - rotate spring.
2. Check for 24VDC on the midunit cable at the solenoid power connection.
3. Replace solenoid
4. Replace PDB
5. Possible bad 24VDC supply, replace supply
1. Reseat connectors to controller and PDB
2. Replace the PDB
3. Replace the midunit harness cable.
4. Replace the umbilical cord.
5. Replace the controller board
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Troubleshooting