"Door Open" Displayed On Lcd; Download; Loss Of Extrusion (Loe) - Stratasys Dimension BST 1200 Troubleshooting Manual

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Dimension BST 1200 / SST 1200 Service Guide
F). "Door Open" Displayed on LCD
G). Download
1. Model sent to system, but did not appear in queue.
H). Loss of Extrusion (LOE)
1. Liquefier doesn't extrude material
2. Filament motor is running very fast.
3. Waterworks filament frequently breaking
(More than once per 1000 hours)
4. Filament slips at head
5. Filament motor moves in reverse when building
1. The door is open.
2. The door switch is bad. Check using Maraca/DataStat Status
3. The latch mechanism is not contacting the switch.
4. The door is warped. Replace door.
5. Misaligned or missing magnet.
1. Send the file again.
2. Reprocess and send the file again.
3. Cycle power on both the system and the work station.
4. Check the STL file.
5. Downloading starts but fails during download process. External or internal network
cable bad. Try different network cable or replace pigtail (internal) network cable.
1. Drive wheel or mushroom jam. Refer to Loss of Extrusion section in the Users Guide
2. Material jammed in cartridge. Replace or repair cartridge.
3. Tip is plugged.
3a. See 'Clearing a Clogged Liquefier Tip', chapter 4 of Service Guide (under LOE section)
3b. Replace tip.
4. Perform the head alignment procedure.
5. Check air plenum for: proper hose connection; properly seating; cracks or damage.
6. Replace toggle plate assembly.
7. Check to make sure head blower fan hose is connected to blower.
8. Possible bad 24VDC connection to head motor.
Remove shrink tubing from 24VDC tabs at the motor.
If wire is loose at the tab, re-solder the wires to the motor tabs or replace motor.
9. Blower fan not supplying enough air flow - weak or stalling. Replace fan.
10. Intermittant blower fan operation Pins on fan wire connector are spread. Replace fan.
11. Liquefier heater has higher than normal resistance, value should be about 98 ohms
Replace toggle plate if value is incorrect.
12. Replace head board
13. If on first layer and on a used substrate, retry with a new one
14. Replace umbilical cable
1. Make sure the head connectors are seated properly.
2. Bad motor. Replace motor.
3. Broken wire in the umbilical cable.
1. Drive wheel or mushroom jam. Refer to Loss of Extrusion section in the Users Guide
2. Material jammed in cartridge. Replace or repair cartridge.
3. Clean drive wheels of excess material.
4. Check for twisted feed tubes.
NOTE: If twisted the support tube must be replaced
1. High pull force or jammed cartridge - replace cartridge.
2. Plugged Liquefier - replace tip.
3. Worn filament tubes - replace filament tubes.
1. Reseat connectors.
2. Replace controller and PDB.
Page 8-18
Troubleshooting

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