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5.6 How to Process a Tip Adjustment
A tip adjustment is performed after the original transaction has been processed.
The customer verifies the base amount of the sale, offers a tip and signs the receipt.
The adjustment transaction is then processed.
Note:
TipAdditionappliestocreditandchargecardsonly.
Theoriginalpurchasemusthavebeenwithoutatip.
Theoriginalpurchasemustnotyethavebeensettled.
Whentipadditionisenabled,asignaturemustbeobtainedifthereceiptreads'Approved
withSignature'orifthecardholderwritesatipadditiononthereceipt.Thisappliesevenif
theoriginalpurchaseisapprovedwithPIN.
Receiptfortipadjustmenttobeperformed
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Dial-up EFTPOS Merchant Operating Guide – May 2011
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