25 Contact
25 Contact
If you have technical problems with our products, please contact the SMA Service Line. We need the
following information in order to provide you with the necessary assistance:
• Type of Sunny Island
• Serial number of the Sunny Island
• Firmware version of the Sunny Island
• Displayed error message
• Type of battery connected
• Nominal battery capacity
• Nominal battery voltage
• Communication products connected
• Type and size of additional energy sources
• Type of connected generator
• Power of the connected generator
• Maximum current of the generator
• Interface of the generator
United States/
SMA Solar Technology
Estados
America LLC
Unidos
Rocklin, CA
* toll free for USA, Canada and Puerto Rico / Llamada gratuita en EE. UU., Canadá y Puerto Rico
** international / internacional
242
SI4548-6048-US-BE-en-21
SMA Solar Technology America LLC
+1 877-MY-SMATech (+1 877-697-6283)*
+1 916 625-0870**
Operating Manual