Contact - SMA SB 3000TL-US-22 Installation Manual

SMA America, LLC

11 Contact

If you have technical problems with our products, please contact the SMA Service Line. We need the
following information in order to provide you with the necessary assistance:
• Inverter:
– Device type and serial number (see type label)
– Firmware version (tap the inverter display twice or see Sunny Portal or Sunny Explorer)
• Speedwire/Webconnect data module:
– Device type, serial number and hardware version (see type label)
– Number of Speedwire/Webconnect data modules connected
• In large-scale PV power plants:
– Serial number and firmware version of the Cluster Controller
• In small-scale PV systems:
– Name of your Sunny Portal system
– PIC and RID of the Speedwire/Webconnect data module
United States/ SMA America, LLC
Estados
Rocklin, CA
Unidos
Canada/ SMA Canada, Inc.
Canadá
Toronto
* toll free for USA, Canada and Puerto Rico / Llamada gratuita en EE. UU., Canadá y Puerto Rico
** international / internacional
*** toll free for Canada / gratuit pour le Canada
Installation Manual
+1 877-MY-SMATech (+1 877-697-6283)*
+1 916 625-0870**
+1 877-MY-SMATech (+1 877-697-6283)***
SWWEBCONDM-IA-US_en-14
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