Usb Print Service Check - Lexmark MX610 Service Manual

Action
Step 7
Replace the cartridge gearbox. See
page 249.
Did this fix the problem?

USB print service check

Action
Step 1
Enter Diagnostic mode and perform a print test to make sure the printer
prints correctly. Verify that the indicator light is on, and then print the
menu settings page. Navigate to:
Reports > Menu Settings Page
Are the internal pages printing?
Step 2
Verify if the user's applications are set up correctly.
Are they set up correctly?
Step 3
Try a different application to run a print job.
Did the output print?
Step 4
Check the printer driver.
Is the correct driver being used and properly set up?
Step 5
Use a different driver.
Did this fix the issue?
Step 6
Try a different USB cable.
Did this fix the issue?
Step 7
Replace the controller board. Go to
page 257.
Did this fix the issue?
"Cartridge gearbox removal" on
"Controller board removal" on
Diagnostic information
145
Yes No
The problem is solved. Contact the next level
of support.
Yes No
Go to step 2. Go to step 7.
Go to step 4. Go to step 3.
This is not a printer Go to step 4.
issue.
Go to step 6. Go to step 5.
The problem is solved. Go to step 6.
The problem is solved. Go to step 7.
The problem is solved. Contact the next level
support
7016