Polycom VVX 400 User Manual page 5

To reconnect with the first call simply press the blinking line key of the original call.
How to Make a Second Call
1. During a conversation, press the hold key.
2. Press any available green line key.
3. Dial the number for your second call.
Phone Features
Transferring Calls
Attended Transfer
1. During a conversation, press the TRANSFER key. The call is placed on hold and you hear a dial
tone.
2. Dial the number to which you want to transfer the call. You now wait for the extension to answer
so you can announce the transfer.
3. If the called party is available, press the TRANSFER key again to complete the transfer.
4. If the called party is unavailable, you can hang up and press the blinking line key of the original
call to cancel the transfer and return to the holding party.
Blind Transfer
1. During a conversation, press the TRANSFER key. The call is placed on hold and you hear a dial
tone.
2. Press the BLIND key
3. Dial the number to which you want to transfer the call.
Transferring a Call Directly to Voicemail
1. During a conversation, press the MORE softkey and then the XFER2VM softkey and then enter
the extension of the Voicemail you would like to transfer to and then press the ENTER softkey.
Conference Calling
1. Establish a conversation.
2. Press the MORE softkey, followed by the CONFRNC softkey. The call is placed on hold and you
hear dial tone.
3. Dial the number of the person that you want to include in the conference.
4. When the person answers, inform the party about the conference and then press the MORE
softkey, followed by the CONFRNC softkey again to add that party in the conference call.
5. If the called party is unavailable, you can hang up and press the blinking line key of the original
call to cancel the conference and return to the holding party.
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