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To send your voicemail to an email address without storing a copy on your IP Phone:
1. Login into http://businessvoip.touchtone.net/.
2. Select "Messaging" from the Options, then select "Voice Management".
3. Towards the middle of the page, in the "When a message arrives...:" section, click on the radio
button that says "Forward it to this e-mail address:" and enter your email address in the box.
4. Click on "Apply" or OK button.
Forwarding
Use this feature to forward all incoming calls on an extension to another extension or external number.
When someone dials your extension, the forwarded extension or number receives the call. You can
forward calls to an IP or non- IP phone. Forwarding is controlled via a web portal, allowing you to forward
from any web browser while away from your desk.
To Forward a Line
1. Login into http://businessvoip.touchtone.net/.
2. Click the Incoming Calls link on the left hand side.
3. Select the type of call forwarding you want to enable.
A.
Call Forwarding Always: Automatically forward all your incoming calls to a different
phone number.
B.
Call Forwarding No Answer: Automatically forward your calls to a different phone
number when you do not answer your phone after a certain number of rings.
C.
Call Forwarding Not Reachable: Automatically forward your calls to a different phone
number when your phone is unreachable (offline).
4. Click the ON radio button.
5. In the empty space enter the phone number to which you want to forward your calls.
6. Click Apply and then OK.
To Disable Forwarding
1. Login into http://businessvoip.touchtone.net/.
2. Click the Incoming Calls link on the left hand side.
3. Select the type of call forwarding you want to disable.
4. Click the OFF radio button.
5. Click Apply and then OK.
NOTE: If voicemail is enabled on your IP phone, unanswered forwarded calls will be sent to your voice
mail box after the no-answer duration is met.
Sequential Ring
Ring multiple phones sequentially when calls are received.
To Enable Sequential Ring
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