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Summary of Contents for SureCall DualForce
- Page 1 Dual Force ™ 2G and 3G Adjustable Dual-Band Signal Booster Kit User Guide...
- Page 2 25,000 square feet and up to 100 users. DualForce enhances 2G and 3G voice and reception data for all major U.S. carriers.
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Page 3: Table Of Contents
Pg. 12-13 Installing Signal Booster Pg.14 Configure Gain Setting Pg. 15-18 Troubleshooting Pg. 19-20 Specification Pg. 20 Kitting Information Pg. 21 Warranty Pg. 22-23 Safety Information Pg. 23 SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 4: How It Works
How It Works SureCall’s DualForce is a high-quality bidirectional signal booster that enhances cellular signals to areas that are prone to weak cellular coverage. DualForce works with two or more antennas: • Up to four inside antennas that communicate with your cell phone. -
Page 5: Package Contents
For more information see our website or email us at sales@surecall.com. Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antennas, cables and accessories from CM to SC-. -
Page 6: Installation Overview
Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antennas, cables and accessories from CM to SC-. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... - Page 7 See page 13-14 for instruction if needed) Step 5. Configure gain settings on the signal booster if needed. (See page 14 for instruction if needed) Outside Omni DualForce Inside Domes SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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Page 8: Installing Your Hardware
If your DualForce kit includes an outside omni antenna and you can only achieve cell phone reception of one bar or less, you may need a DualForce Yagi antenna which is capable of targeting carrier antenna towers that are up to 30 miles away. Call or email SureCall for assistance. - Page 9 5. Run the SC-400 cable from the outside antenna to the signal booster. Hand tighten the connection Note : See next page for outside antenna installation details. Optional 2 - Outside Yagi Optional 1- Outside Omni DualForce SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
- Page 10 Installing Your Hardware DualForce’s omni antenna comes with equipment for mounting on a vertical wall. For best results the antenna should be mounted in an upright position. Step 1: Slide both mounting brackets over the mounting sleeve leaving them loose.
- Page 11 Do not over tighten. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
- Page 12 To avoid interference stay a minimum distance of 3 feet from the panel antenna. Optional 1- Inside Dome DualForce Optional 2 - Inside Panel Note: see next page for outside antenna installation details. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
- Page 13 Step 4: Tighten fixing nut to secure antenna (do not over-tighten). • Storage and transportation: Store and place in non-extreme room-temperature and dry environment • Attention: This antenna should not be used near open fire or flame SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
- Page 14 This booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause personal injury, and void your warranty. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
- Page 15 Installing your Hardware Booster Hardware The following image shows the key hardware components on the cellullar booster. Refer to this image as you install your DualForce kit components. N connector to outside antenna Programmer Alert LED PCS - 1900 Dip-Swtich...
- Page 16 DIP switches in the same bank being set to ON. Set the DIP Switchs in the Same Bank as Follows... To Achieve attenuation (2 dB) (4 dB) (8 dB) (16 dB) (1 dB) 0 DB 1 DB SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
- Page 17 OFF = normal operation. ON = cellular downlink warning. Power off booster immediately. LED #5 Cellular Uplink OFF = normal operation. ON = cellular uplink warning. Power off booster immediately. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
- Page 18 • Increase the distance between the outside and inside antennas. Be sure your signal booster’s dB gain is turned up to maximum gain on each dial (see page 15). SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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Page 19: Troubleshooting
The Power LED does not Be sure the AC outlet is working and is not controlled by a wall turn ON switch that can cut power to the outlet. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 20: Specification
SC-400 RF Connectors: N Female (both ends ) Power Consumption: <40W Operation Temperature: -4ºF to +158ºF Dimensions: 10.05” x 7.5” x 2” Weight: 8.05 lbs FCC (USA): RSNDUALFORCE SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com... -
Page 21: Kitting Information
*All equivalent antennas and cables are suitable for use with the DualForce booster. Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antennas, cables and accessories from CM to SC-. -
Page 22: Warranty
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workman- ship, and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s... -
Page 23: Safety Information
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers.SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or... - Page 24 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. SureCall | 48346 Milmont Dirve, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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